Search Luxury Hotels in Bergisch Gladbach

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"-The room was beautiful and the hotel was close to the city so was able to walk to the places we wanted to go! -Some of the staff were kind and helpful, well others were unkind and rude due to my partner & I not being able to speak or understand German, so we’re spoken to in an unkind manner. - While my partner and I were eating breakfast in the hotel restaurant, we saw a live mouse moving around the dining area where guests were eating. This made the environment feel extremely unhygienic and uncomfortable, especially in a place where food is being served. We informed a member of staff, who acknowledged that they are aware there are mice in the breakfast area. The only action mentioned was that mouse traps have been placed, and they were unsure where the mice are coming from. This was very concerning and significantly affected our experience. We would expect much higher hygiene standards in a hotel of this level and hope this issue is addressed urgently."

"Great location"

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"Super Zimmer, Super Service. Alles in Köln fußläufig zu erreichen, Bahnhof direkt daneben. Erstklassige Parkmöglichkeit auf / im Hotel (24.-€/Tag) mit großen breiten Stellplätzen, MEGA Frühstück mit allem was man sich denken kann. Absolut Empfehlenswert."

"Fantastic stay, front desk staff was great, buffet was 100% worth it"

"Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location. "

"Perfect location for visiting city, zoo ect. Clean, friendly, no complaints at all!"

"Das Zimmer war sehr sauber. Nur die Geräusche von der Straße waren extrem laut -so wie wenn die Fenster nicht richtig zu sind obwohl sie es waren. "