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Reviews of Comfort Inn Benson near Kartchner Caverns

2.5 out of 5
Comfort Inn Benson near Kartchner Caverns
630 S Village Loop, Benson, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles, Estero

Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple of nights stay. Room was clean and bed was comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness
No big pluses or disappointments. Good basic hotel
Stayed 2 nights in Apr 2024

8/10 Good

Debra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

jason

Travelled with family and small children
Liked: Staff & service, amenities
It be was very easy access since it’s right off the freeway and only 9miles to Kartchner Caverns. Breakfast was ok; howeverr, he lady staff there was super helpful and nice. The room had clumped of hair on the floor in the bathroom. One of the light in the bathroom did not work. There was a yellow stain on one do the sheet. Otherwise, it appeared clean.
Stayed 1 night in Mar 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The complimentary breakfast was well done. The staff who worked at the breakfast were very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2024

10/10 Excellent

tammy

Stayed 1 night in Mar 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The free breakfast was good. Mattress was comfortable. Pet friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Room was comfortable and clean but bathroom needs some updates. Tub and sink did not drain, shower head sprayed over shower curtain and general signs of wear and tear
Stayed 6 nights in Feb 2024

10/10 Excellent

T.

Stayed 5 nights in Jan 2024

8/10 Good

Renee, Farmingtn Hls

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ice machine broken. Desk checkout wouldn't give me a printed receipt because I "booked with a 3rd party". No Choice rewards points because I " booked with a 3rd party". ( Expedia ) Room and facilities were clean. Breakfast staff were attentive and friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Benson
I enjoyed my stay at Comfort Inn, after a day trip from Benson and back. Its location and price were good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Dyke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the ice machine was broken and the TV remote was damaged making it hard to work. Room was clean, quiet and comfortable. Staff was welcoming and offered help. Breakfast was good with pancakes, sausage and scrambled eggs.
Stayed 1 night in Jan 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I asked to be moved due to road noise and was told they were full. I suspected she was lying so I asked later in the day when her shift was over and was moved immediately Otherwise, all fine
Stayed 3 nights in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was as expected except for previous occupants toothpaste still in bathroom sink. Weird having coffee maker in bathroom….
Stayed 1 night in Jan 2024

10/10 Excellent

Torrie

Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Dec 2023

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

April

Stayed 6 nights in Dec 2023

4/10 Poor

melony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you need
Check-in was quick, the room was exactly what I needed, and it was quiet! Breakfast was typical but hot, and the manager there was pleasant and efficient. No complaints!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

PHILLIP, Glendale

Travelled with family and small children
Due to unforeseen circumstances we had to cancel our trip. Comfort Inn would not work with us to reschedule our stay so we ended up losing the approximate $700.00 that we had paid upfront. We are extremely disappointed in this outcome.
Stayed 2 nights in Nov 2023

10/10 Excellent

Scott, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy access.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Eugene

Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2023

8/10 Good

Gregory, Glacier View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we expected
Stayed 1 night in Oct 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very pleasant. The place was a big hard to find if you’re driving at night. But once we arrived the checkin was easy.
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff. Perfect spot for sleep and a quick breakfast before moving on.
Stayed 1 night in Oct 2023

10/10 Excellent

Marla, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

tGail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. Breakfast area was clean and well attended to by the staff. Parking was convenient.
Stayed 1 night in Sep 2023

8/10 Good

Timothy

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a PREMIUM Comfort Inn! Friendly staff, well kept property, easy access location, good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Kenneth, Box Elder

Travelled with family
We stayed here for 2 nights while visiting Tombstone. Check in was fast with no issues. The front desk employee, I believe his name was Shawn, was friendly and professional. I asked for dinner recommendations and he gave a couple. We chose Magaly’s, it was excellent food. The room was clean and comfortable. I would definitely stay there again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jeff

Business traveller
Disliked: Staff & service
WiFi did not work and I had to call technical support and get it fixed myself. It only took me an hour on hold with IT. Front desk also told me that I had awful taste in beer. Who in the heck would say that to a guest?
Stayed 1 night in Sep 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Check in took literally 2 minutes. The room and bathroom were clean, unlike most hotels in this price range. The place was super quiet with zero transients on the property. I wish all hotel stays were as nice as this one, you usually have to pay absurd prices to get what should be standard for all. What a great value!
Stayed 1 night in Aug 2023

10/10 Excellent

William F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine
Hotel was fine, a little older but the staff was nice. We would go back
Stayed 1 night in Aug 2023

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great central location, easy drive to everywhere
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable
Stayed 2 nights in Jul 2023