Everything about this hotel was exceptional. I had great expectations, having heard of the famous Ritz-Carlton Gold Standards, including that they "...build strong relationships and create Ritz-Carlton guests for life". The friendliness, excellence and dignity of the staff is unparalleled. I would like to point out just a few individuals who really made my days: Kushagra, Arnab & Aashish from Club Lounge and Jem, Mahesh, Rajnish and Dikisha from The Market.
I spent a lot of time in the hotel, for two weeks, while my husband was working, but I feel like I could have stayed even longer. The hotel sent roses to my room, the staff kept me company while I had my meals and they even organised for me cook with one of the Chefs! The room was comfortable and beautifully appointed, all the food was delicious and I truly enjoyed spending time in the Club Lounge. I really hope to be back soon :)