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Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

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Luxury
5.0 star property
8.8

Excellent

Palatial elegance with premier spa services

Grand and luxurious, this property welcomes you with a palatial reception area and spacious rooms. Enjoy a variety of Indian and Western breakfast options, and unwind with above-average spa services after a day of shopping at the adjacent mall.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹11,100
₹13,098 total
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for INR 1770.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately INR 850 per person
  • Airport shuttle fee: INR 4500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 4500 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply

Frequently asked questions

Does Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand on 29 May 2026 start from ₹11,100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4500 per vehicle applies.

Where is Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand located?

Located in the heart of Bengaluru, this luxury hotel is steps from Gopalan Signature Mall and 1.8 mi (2.9 km) from Baghmane Tech Park. M.G. Road and KTPO Convention Center are also within 6 mi (10 km). Benniganahalli Station is 14 minutes by foot and Swami Vivekananda Road Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 85 reviews
Rating 8 - Good. 16 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

Reviews

Verified

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel - with amazing service and amazing staff. A big hotel, very clean and with all the amenities you would expect from a good hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel! Treated us like royalty. Absolutely spotless. Great food. Convenient location.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Verified traveller

Local friendly hotel.
Stayed 12 nights in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent business trip venue for Bengaluru

If you’re going to Bengaluru for business this hotel has an excellent restaurant, very nice lounges and rooms, fitness center and more.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay in Bengaluru

Excellent customer service & beautiful hotel. Rooms were clean and spacious.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Property conditions & facilities
Very comfortable and a nice location
Stayed 1 night in Jan 2024
Verified

8/10 Good

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very courteous, service was good. Will stay again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the pilgrimage of Maha Kumbha Mela in north India, this hotel was an amazing place to rest and visit friends nearby. The hotel staff was very friendly and professional at all times. The breakfast buffet was delicious.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

SENTHIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very clean and friendly staff. Easy check-in and check-out process. Staffs were very attentive.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Venkata Naga Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very prime and next to a shopping mall. Easy access to transportation
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Christin

Liked: Amenities
5 star hotel. The staff were excellent. The rooms were big and comfortable. The breakfast was very delicious with a lot of options.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Debi prasad

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in bangalore . next to gopalan mall . Staff , food , cleanliness was all awesome
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Riyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean big rooms

We had a great stay here and the rooms are bigger. Breakfast is really good and is very close to smvt railway station.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Deepak Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great in this hotel. Good amenities, had good food and drink options. Neat and clean facility, good service, ambience was wonderful. The only problem faced is with the heavy traffic at that junction to move in and out.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and accommodating. Cleaning and dining room staff were especially kind. Rooms are spacious. Connected to a mall, so that's convenient.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

SENTHIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and quick response to service calls
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
We really liked the location of this hotel - we stayed for 2 nights before flying internationally. With a pool & location next to the shopping centre, we found there was more to do than some of the hotels closer to the airport. The drive & transport cost were fine. Hotel was very clean, staff very accomodating and we highly recommend including breakfast in your stay, it was very good with Indian breakfast options & plenty for international travellers also.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Sharada

The twin beds are so inconvenient for the family after paying such high price for the room. We ordered an extra Mattress paying extra money. When the guy came with mattress and opened it , a cockroach popped out. We felt so disgusted, it ruined the whole experience for us. I would never stay with them again as my trust is broken. Apart from a promise to refund my money for extra mattress, the manager did nothing to make me feel that I should come back. Other working Staff is polite and courteous.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ungsok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly nice hotel in the city

Stayed 1 night for my first time in many visits to Bangalore. The hotel is located in the city connected to a small mall with several fast food outlets. Check-in was at 10 pm and lobby was ordinary. My room was on executive club floor. The floor which I stayed was very far from the elevator which the reception had pointed out during check-in. This was due to the design of the floor being very long. In the middle of my floor there was a cozy library for quiet relaxation which I made good use in the afternoon the next day. I do not know where the club lounge is. Each floor I was told has its own smoking area which is a balcony in the hall way. Room was very spacious with high balcony. Bed was slighty elevated and very comfortable. No bath tub, but bathroom was spacious with nice amenities. I asked for a soap bar to housekeeping as I do not like liquid soap. Did not have a chance to see much of the property or experience breakfast, but it was quiet for a pleasant good night sleep.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
During a recent stay at the Grand Mercure Bengaluru, I found the hotel itself to be quite satisfactory. The accommodations were modern, clean, and comfortable, ensuring a restful stay. The housekeeping staff deserve commendation for maintaining impeccable standards of cleanliness. The service throughout the hotel was commendable. The staff were consistently friendly and helpful, readily addressing any requests. Room service was prompt and the food was enjoyable. The lunch buffet at the restaurant was a highlight, offering a satisfying variety of dishes. While the hotel is attached to Gopalan Mall, I found the mall itself to be rather underwhelming. The selection of shops was limited and the overall size was smaller than expected. This wasn't a major issue, but it's worth noting for those who might be expecting a larger shopping experience. However, a significant error on my final invoice detracted from the overall experience. An extra zero had been mistakenly added to the total, resulting in a grossly inflated amount. While the issue was rectified, it caused unnecessary inconvenience and raised concerns about the hotel's billing procedures. Despite this unfortunate incident and the somewhat disappointing mall, I would still recommend the Grand Mercure Bengaluru for the quality of the hotel itself. The comfortable accommodations, excellent service, and the enjoyable lunch buffet make it a desirable choice. However, guests are advised to carefully review their invoices.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Thank you for all.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

VASANTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Near to shopping complex and the hospitality is excellent .
Stayed 2 nights in May 2023
Verified

8/10 Good

Remesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it is a pleasant stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Jul 2023