Don't get me wrong. This is a good hotel and must have seen good days, before. But I got the feeling that the place is run entirely by interns who were inexperienced and inadequate.
My first encounter happened with a check-in girl who charged GST over the GST-included amount and decided to charge my card for it. Luckily, I found out the mistake and she promised that the excess amount will be refunded on check-out. Next, I go up to the room and the lock would not open. So the intern from the reception came up and forced the lock to yield. This happened every time, I wanted to open the door, someone was called to force the lock open!
I discovered that my bags weren't sent up, so I had to call for them . Which became a recurring thing. The AC wouldn't work. Call and remind. The kettle wouldn't work. Call and complain. Remind again. The flush wouldn't flush. Call. The fridge had beers but no bottle opener. Call and ask. Remind after 15 mins. Fellow comes with an opener in his keychain and wanted to open as many as I wanted to drink, in one go!
They say filter coffee, but they send instant coffee. There is food served in the room with no hand tissues. Hand towels are missing in the bathroom! Two 500 ml bottles of water, are given per day. Call and ask for more. Internet doesn't work on its own. Call and remind every time you get into the room. The key cards do not get updated automatically. Call and remind. The list goes on. What goes for the place is that its clean n peaceful