Bengal Trip

I loved the people and staff were very friendly and made me feel comfortable! I didn’t have problems at all with my room being dirty or house keeping coming consistently to clean. 10/10 experience

Overall the staff were all very pleasant. The food ( other than the authentic cuisine) was mediocre. Room service only had a few items

I loved everything about the hotel !

Loved the hotel. The swim up bar was lovely. The restaurant always had a lot of good food. Love the live music and it was quiet at nights.

The staff was not very friendly some of them wouldn’t even speak to you. When I arrived I felt like I was an outsider and not a guest I had to wait for 20 minutes to be shown to my room after a 15 hour long trip, while I waited I witnessed some guest getting hand towels and a welcome drink, I got a towel which was refreshing but I had to go find my own drink as I waited. There was a lot of things I missed out on because I was not aware or informed it was on property. The WiFi wasn’t that good and I was trying to follow the app for things to do because there were no printed itineraries and the few restaurants were completely booked and the one restaurant I did get in was horrible experience and I paid for Lobster Dinner on my Birthday on the beach that menu was terrible I could’ve just eaten at the buffet so it wasn’t really a good experience for me to be celebrating my Birthday alone. I expected better and got the opposite result.