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Reviews of Apartamentos Benal Beach Group

2.5 out of 5
Apartamentos Benal Beach Group
Av. del Parque 1, Benalmádena, Málaga

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mairead

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Joanne

Liked: Cleanliness, room comfort
Dated but comfortable
Had a lovely time at Benalbeach apartments. Property was a little dated but clean and comfortable. The bed was amazing. Only down side was the ‘deposit’ policy. They took €100 on arrival but two days after returning I still haven’t got it back!
Stayed 7 nights in Oct 2022

6/10 Okay

Frank

Just okay Timeshares
The complex itself is well maintained, however there was no mention on the Hotels.com site that this is a timeshare. Therefore if the owners don't supply items (hair dryer, iron) there is nothing the front desk can do. The apartment itself is very old and dated. Will not return. I suggest Hotels.com update their site to indicate these are timeshare appartments
Stayed 15 nights in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Room comfort
very very bad we stayed end of may for 1 week and the noise was terrible and nobody did anything about it .staff at reception were not helpful at all .Apartments getting renovated and awake every morning at 9am.no rest at all even during the day or evening. Left my phone in the hotel when i left for airport and man on the reception would not help me at all regards getting my phone back very rude. would not recommend this hotel
Stayed 7 nights in May 2022

8/10 Good

Giovanni

Travelled with group
Liked: Cleanliness, room comfort
perfect location
Overall a lovely hotel, could tell it was a high standard originally but without being too harsh could do with updating around certain parts of the hotel. Great location, lovely pool, didn't have children with us but if we had, then would of been disappointed with main slide being closed.Would stay again with or without children as has enough to offer.
Stayed 3 nights in May 2022
Response from Andrés on 23 May 2022
Thanks for trusting us.

4/10 Poor

Fiona

The apartment was very old fashioned and in need of an upgrade. We were unable to have a full shower as the hot water ran out every time. Our friends had an apartment in the same complex which was a different level all together. Very disappointed.
Stayed 4 nights in Feb 2022
Response from Andrés on 13 Apr 2022
Gracias por su comentario.

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021
Response from Andrés Andrades on 17 Nov 2021
Gracias por confiar en nosotros. Fue un placer tenerle como huésped.

2/10 Terrible

Verified traveller

Stayed 6 nights in Dec 2019

8/10 Good

Mounir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good appartement
Very good Near every things
Stayed 3 nights in Jan 2020
Response from Andrés on 14 Jan 2020
Gracias por confiar en nosotros. Estamos en contacto. Un saludo.

10/10 Excellent

deborah

Stayed 5 nights in Dec 2019

8/10 Good

sally

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Room was a bit tired but more than adequate.bed very comfy.free wifi.only negative was no kettle. The hotels position between the beach and paloma park was perfect Overall very good value for money
Stayed 4 nights in Dec 2019
Response from Andrés Andrades on 10 Dec 2019
Thanks for your comment!

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was amazing
Stayed 4 nights in Sep 2019
Response from Andrés Andrades on 18 Nov 2019
Thanks for trusting us!

6/10 Okay

Katri, Helsinki

Disliked: Staff & service, property conditions & facilities
Cheap but not worth it
Well.. location of this property was good. Close to beach, train station and some shops. There was a bird and animal park next to the hotel that was plenty of fun with an eight year old. Though we had to wake up early every morning because of the roosters making a noise. The building was old and worn out. The room was not cleaned properly. All the cutlery and furniture was the cheapest possible, the knives didn't cut and pans didn't fry. The absolute worst thing was the pool area, "waterpark". You were staying at the hotel and you had to pay 4€ for a sunbed! No way placing a towel on the ground for it was scattered with bird droppings. And the sole waterslide was not open and the pool freezing cold.
Stayed 3 nights in Nov 2018
Response from Andrés on 15 Nov 2018
We appreciate your opinion. Best regards.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good location, but not much comfort.
Good location, good access to the beach, free parking, but the building and apartments are very old. No washing liquid provided on the apartment. Only a small roll of toilet paper provided. The toboggans as shown on the booking images, are partially open for 2 months in summer. If the hotel booking is a bit more expense, choose the hotel.
Stayed 4 nights in Oct 2018
Response from Andres on 31 Oct 2018
Thank you for your comment. Your opinion helps us improve.

6/10 Okay

Kåre

Disliked: Room comfort
Ikke fornøyd med rom,
Skygge på altan hele dagen,rom lite egna for meir en ein person ,prisen for høy for et sånt rom
Stayed 12 nights in Feb 2023

2/10 Terrible

Pontus

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 11 nights in Apr 2022
Response from Andrés Andrades on 7 May 2022
Estaríamos muy agradecidos de conocer los servicios y condiciones que contrató y no han sido de su agrado para poder mejorar.

8/10 Good

María

Travelled with family
Liked: Room comfort
Muy buenas vacaciones en compañía de mi familia
Es un complejo enorme de una gran cantidad de apartamentos en una excelente zona de Benalmádena Costa. Comunicación perfecta con todas las principales sitios de ocio, cultura y diversión, hasta con los pueblis cercanos. Se puede llegar sin problema a pie. Super fenomenal ubicación, cruzando calle estás ya en una idílica playa. Apartamento de 4 personas bastante grande y dispone de todo lo necesario para una comoda estancia. Pero un punto negativo es la limpieza a la hora de entrega del apartamento y no le faltaría una renovación de algunos aparatos eléctricos. Pero resto de puntos a favor, por ejemplo, un enorme chulisimo parque acuatico propio con 5 piscinas, te permiten disfrutar a tope de tu estancia y olvidar de estos pequeños fallos. En general nosotros volveríamos seguro.
Piscina grande
Unas cascadas entre bloques
Jardin interior
Entrada
Stayed 8 nights in Jul 2021
Response from Andrés Andrades Ramos on 20 Sept 2021
Gracias por su comentario y por confiar en nosotros.

10/10 Excellent

Nisrin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021
Response from Toñi Ramos on 14 Jun 2021
Thanks for trusting us! Best regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Leuke locatie. We hadden een appartement met een mooie uitzicht naar de zee. Het appartement was slecht onderhouden en de voorziening waren erg basic.
Stayed 6 nights in Dec 2019

8/10 Good

ANA KARINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Benal Beach son tipo apartamento todo en un ambiente cocina y cama, con baño privado y balcón... La cocina está equipada y tiene hasta lavadora... los apartamentos son decorados o amoblados diferente, puede que te toque uno remodelado moderno o un poco más viejo... no tuve acceso a la piscina siempre estaba cerrada por la temporada.. por ser apartamentos no tienen limpieza No diaria, sin embargo cuenta con utensilios de limpieza... la ubicación excelente muy cerca Del Mar, está como a 25 min del centro de Málaga en coche y cómo a 45 de Marbella, puedes caminar por la zona hay tiendas,mercados, restaurantes.. recomiendo llamar una vez hagas la reserva para coordinar tu llegada ya que por no ser hotel no hay recepción, siempre estuve en contacto con Diego que fue muy atento... tiene parking gratis solo que se llena rápido y toca parar un poco más lejos... lo único que puedo quejarse es del internet ni reserva decía Internet gratis, y nunca tuvimos Internet en las 3 habitaciones..
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Hyvällä.... keskeisellä paikalla! Kaikki palvelut lähellä!
Stayed 13 nights in Nov 2019
Response from Andrés Andrades on 13 Dec 2019
Thanks for your comment!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Andrés Andrades on 18 Nov 2019
Thanks for trusting us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Andrés Andrades on 11 May 2019
Thanks for trusting us. Hope to see you soon back! :)

6/10 Okay

Annika

Liked: Cleanliness, staff & service
Bra läge nära strand o många restauranger.
Bra läge o bra lägenhet men lite sliten. Opersonligt hotell eftersom det var höghus, vi bodde på 10:e vån. Fin balkong o stor terass till lägenheten. Nära strand och strandpromenad. Stort poolområde men man fick betala för solstolar.
Stayed 6 nights in Oct 2018
Response from Andrés on 8 Nov 2018
Thanks for trusting us. Hope to see you soon back. Best regards.

10/10 Excellent

Charlotte, Glostruo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan anbefales
Superfin lejlighed med kæmpeterrasse.
Stayed 3 nights in Sep 2018
Response from Andrés on 20 Oct 2018
Thanks for trusting us. Hope to see you soon back. Best regards.