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"The welcome at Awali was excellent. The all inclusive starts when you arrive regardless of check-in time and it ends when you leave even if you checked out the room hours before. This worked quite well for us as our flight left at 9pm. The concierge is a gem who makes things so easy to do and has really good communication. The restaurants were fab. I did take heed of previous reviews and brought sea shoes which helped us enjoy the beach much more than we would otherwise. The beach is more for snorkelling and seeing wildlife than playing in the waves. The rooms are cleaned and checked multiple times per day. The Boma is a must experience. I also used the sunset on the golf course experience and it was as wonderful as you would expect. The staff go above and beyond and they are all super friendly. We used the spa and although a bit pricey offered fantastic massages and the use of the steam room. I definitely recommend. The only downside is that they need to increase the staff by the pool bar as it takes a long time to get orders in."

"Staff were wonderful, views, love it!! will be back,next year, staying for two weeks 🌹"

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"Breakfast menu offered a large varied choice to suit lots of tastes and requirements. Staff were very friendly and accommodating. Location was good, beach clean quiet and secluded from public access. Rooms were large with all good working order facilities, modern and comfortable. Pool large and clean offering beach and sea view. 3 on site restaurants offer buffet, a la carte or bar meals. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"Very slow service. Poor management. "

"Absolutely loved this hotel. The rooms are lovely, we stayed in a suite - room 747. And every few room sections there is a pool. The beach directly in front of our room was quiet and peaceful - in fact the whole resort felt very quiet even though it was Easter and it is a family resort, it’s so big that it felt relaxing. There were a number of restaurants at the sister hotel - La Paradis which we often walked to (there is also a shuttle bus that takes you there running every 15 mins). The spa was lovely. There were tennis courts, a well kitted out gym (not that we used it)! There were Beach bags in the rooms for us to keep (so don’t bother bringing one!), Bring sea shoes as the coral is sharp in places. Saw a turtle on our first day snorkelling. But it’s not an area for snorkelling I would say - We were half board which was sufficient for us. Things to improve: Allow breakfast to run later than 10am "

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "