Standard Twin Room | Desk, bed sheets
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Reviews of Shanshui Trends Hotel Liu Li Qiao

2.5 out of 5
Shanshui Trends Hotel Liu Li Qiao
Taipingqiao Road #44, Fengtai District, Beijing, Beijing

Reviews

6.0
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 7 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Qi Gong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gilbert, Montréal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is being renovated and some services are not available. The hotel is hard to locate because of it renovation process and the absence of english identification sign.
Stayed 1 night in Oct 2018
Response from Jianing Cui on 19 Apr 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Okay

Rita M.

Liked: Staff & service
Disliked: Room comfort
A good budget hotel, but not for Westerners
I would not recommend this hotel for Westerners, it is not very comfortable and my room felt a little cold even though the radiator was on. The thermostat on the wall cannot be used, so there is no way to adjust the heat. As far as I can tell, there is no restaurant; however there is a small restaurant across the street that offers breakfast beginning at 6:30 a.m. It is Chinese food. There are other restaurants in the area and it is close to Beijing West railway station. You can walk there in about 15 minutes.
Stayed 3 nights in Jan 2018
Response from Jianing Cui on 19 Apr 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Okay

Zhi Kang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Jianing Cui on 18 Apr 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Okay

Ji

Liked: Cleanliness
Disliked: Staff & service
Feel I was treated as a thief
That was OK for my stay, except for the checkout experence. It was early before 6am, I went to frontdesk, a sleepy stuff on tuty told to me to wait a while. Then she called floor stuff to check the room I stayed. Aftet 5min, I was allowed to leave the hotel. Upset to feel as I was a thief other than a respective guest.
Response from General Manager on 7 Dec 2016
Dear guest, thanks for your comments! We apologzie for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

4/10 Poor

meng lai

Disliked: Staff & service, property conditions & facilities
Response from General Manager on 7 Dec 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

4/10 Poor

eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Dec 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A good hotel but taxi driver found it hard to find as it is hidden away. Close to train station but the area it is located is a bit run down. The hotel is very clean and rooms are spacious.
Response from General Manager on 7 Dec 2016
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!

10/10 Excellent

Chunqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Jianing Cui on 18 Apr 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Okay

nam hyun

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
중국어 아니면 말이 통하지 않습니다.
Stayed 3 nights in Dec 2017
Response from Jianing Cui on 19 Apr 2019
Dear guest, thanks for your comments! Our hotel values every guest's comments and advices. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
うるさい
巨大なエアコンの室外機があり。 うるさくて耳栓をして寝ました。 写真と実物も差がありました。 安いからしかたないですな。
Stayed 2 nights in Dec 2017
Response from Jianing Cui on 19 Apr 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!

6/10 Okay

Huimei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
交通方便，離地鐵站近。碰到停電，飯店人員完全沒有告知，不太好。
Response from Jianing Cui on 19 Apr 2019
尊敬的宾客，非常感谢您的点评。山水时尚酒店致力于为您提供超值的优质服务，您住的舒适满意是我们全体员工追求的目标。我们期待您的再次光临！

4/10 Poor

Cyrus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
浴室和廁所共用一道門, 直接通向客廳. 洗澡時要走出客廳才能穿衣服, 然而, 官方上載的照片並不能讓準顧客察覺這個"優良"設計, 有刻意隱瞞之嫌. 另外, 浴室和廁所裡面都沒有掛勾, 這方面可以說, 連公共廁所都比他好. 床頭燈壞掉了, 早上去告訴服務台的員工, 她立即報告工程部, 但是晚上回來還是沒修好, 一直到退房那天也沒改變, 究竟服務台的員工都在做甚麼的? 讓人懷疑. 冷氣不夠, 蚊子也多, 服務台沒有主動提供蚊香. 雖然顧客要求下有給蚊香, 但點蚊香是治標, 保持房間衞生才是治本.
Stayed 4 nights in Jun 2017
Response from Jianing Cui on 19 Apr 2019
尊敬的宾客，非常感谢您的点评。非常抱歉给您带来不完美的体验，酒店非常重视您的意见，并会对您所指出的服务进行自查和整改、加强服务员的培训。山水时尚酒店致力于为您提供超值的优质服务，您住的舒适满意是我们全体员工追求的目标。我们期待您的再次光临！

6/10 Okay

TSUYOSHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
冬はおすすめできません。
冬で寒い事もありましたが、暖房が弱く寒くて大変でした。バスローブ有との表記でしたが、ありませんでした。ブランケット（毛布）を貸して欲しいと頼みましたが、ないとあっさり言われました。
Response from Jianing Cui on 18 Apr 2019
Dear guest, thanks for your comments! We apologize for your imperfect experience. Our hotel values every guest's comments and advices. We will self-examine and improve our service and enhance the staff training. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forward to your next stay!