Reception

Reviews of Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area

3 out of 5
Courtyard by Marriott Baton Rouge Acadian Centre/LSU Area
2421 S Acadian Thruway, Baton Rouge, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 860 reviews" "
Rating 8 - Good. 278 out of 860 reviews" "
Rating 6 - Okay. 79 out of 860 reviews" "
Rating 4 - Poor. 45 out of 860 reviews" "
Rating 2 - Terrible. 26 out of 860 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly very clean.
Stayed 1 night in May 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to get a room with handicap accessibility bed was a little high up to sit and get on.
Stayed 1 night in May 2024

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very pleasing to look at. The flowers and trees gave it a very calming atmosphere.
Stayed 1 night in May 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean and tidy. Not easy to find initially. Good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Stayed 2 nights in Apr 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the bedding!! As with all Marriott facilities.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to LSU.
Stayed 2 nights in Apr 2024

8/10 Good

ALBERTO

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Helpful, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super close to LSU. The room was a nice space and clean. The staff were super nice and any request was addressed immediately. Would definitely stay again!
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
Property is dates but clean and staff was helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Location!
Stayed 1 night in Apr 2024

8/10 Good

Margaret, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Easy check in. No free breakfast. Our room was on the side with the freeway. Very noisy. Earplugs were supplied and white noise was helpful.
Stayed 1 night in Mar 2024

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was not thoroughly cleaned before my stay (popcorn seeds on floor) and the water felt as though there was a film to it. Otherwise nice room
Stayed 2 nights in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Overall, not bad, but not great either. I'm surprised this hotel has an 8.6 rating, I would say it's about a 7 at best. I am not familiar with the Baton Rouge area, but the location feels a bit sketchy. After driving around a bit, I would have preferred to stay closer to the mall. The hotel is DATED, and in desperate need of updates. It was clean enough, but definitely wear and tear on the furniture showing. I arrived at 3:45 and was told my room was not ready yet, check in is at 4. No big deal, so I waited in the lobby. At 4:07, I was told that even though check in begins at 4, there is no guarantee that the room would be ready. Finally got my key around 4:20. Not a big deal, but I had somewhere to be at 5, and needed to change and get ready. The staff wasn't rude about it, but they weren't nice about it, either. Overall, it was fine. I don't think the rating or the nightly price reflect the true value.
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great! quiet and close to campus.
Stayed 1 night in Mar 2024

10/10 Excellent

Judith, Ventress

Business traveller, Travelled with partner
Disliked: Amenities
Terrible food choices in area. Terrible quality of coffee. No excuse for these simple amenities not to be available
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Travelled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Property conditions & facilities, room comfort
It was good. Roomy and clean .
Stayed 1 night in Jan 2024

10/10 Excellent

Lindita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Laurie

Travelled with family
Disliked: Amenities, property conditions & facilities
Did not offer much-basic hotel at higher than basic price
Stayed 2 nights in Jan 2024

6/10 Okay

Glenda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Carri

Stayed 2 nights in Jan 2024

10/10 Excellent

Demetria

Travelled with group
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Lindita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Johnny

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Property is a bit dated
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Semi-Private
On the whole, everything was great. Check in was easy, and once I got the hang of where to turn in to the hotel in relation to the I10 exit, it was a breeze getting in and out of the lot when I needed to. A hidden bonus was how the back lot had two other entrances to the hotel (accessible by keycard) to make getting back to the room a breeze. If I had to nitpick, the proximity of the hotel to the train added noise at night. The room I had wasn’t much for noise dampening as I heard my neighbors a bit. That said, it’s not like the hotel didn’t prepare! Earplugs and a recommendation for a sleep app were by the bedside, which was an unexpected nod.
Stayed 5 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan Babineaux

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Very nice. Easy check in. Safe area. Awesome mattresses. All good.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Stayed 1 night in Dec 2023

10/10 Excellent

javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here. Front desk lady was super nice and we walked right to the outback for dinner!

2/10 Terrible

Jimmie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t have any idea how the property and area is, because I didn’t stay there. Because there was a mistake in the booking reservation. I wanted the hotel to be in South Padre Island, Tx. Instead it was booked in La. I requested my refund and it was denied. Now that is bad for your business. Can you help me get my money back ?
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super nice and quick to help. Much appreciated. Hotel was quiet and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I drove in from Texas to see LSU v A&M. The property was well maintained. Staff was professional. When we walked into the room, we were immediately hit with the aroma of CLEAN. We’ve been to many nice hotels, but we have never walked into a room and been hit with cleanliness! Wow. Shout out to your staff for ensuring your rooms are neat, clean, and welcoming. I would definitely stay here again and again.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Nov 2023

4/10 Poor

Cailan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel itself is decent. Could use some upgrading but it was overall clean. Our vehicle did get a window smashed out and was robbed during our stay. We were told there are no cameras in the parking lot.
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Once inside, property was very nice and clean. Outside left a lot to be desired.
Stayed 2 nights in Nov 2023

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
I would love to give this hotel 5 stars. The check in was quick and friendly. Unfortunately after a day of higher humidity the room smelled of urine. It’s an older property and well maintained but the carpet in the rooms and the carpeted baseboards were marked by their four legged guests (hopefully)
Stayed 2 nights in Nov 2023

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine, looked a little nicer online
Stayed 1 night in Nov 2023