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"Value for money"

"Grand Mercure Batam – Comfort, Class & Convenience Our stay at Grand Mercure Batam was an absolute win. From the moment we arrived, the service felt premium yet welcoming. The rooms were spacious, modern, and super comfortable, with city views that made mornings feel extra special. The location is a big highlight — close to shopping, food spots, and just a short ride to Batam’s main attractions. Perfect whether you’re here to relax or explore. Breakfast was excellent, with a wide spread of local and international options, and the hotel facilities like the pool and gym were clean, well-maintained, and relaxing after a day out. What really stood out was the staff — friendly, attentive, and always ready to help with a smile. You genuinely feel looked after. If you’re visiting Batam and want a stay that blends luxury, comfort, and convenience, Grand Mercure Batam is a fantastic choice. We’d happily stay here again."

"Clean room, convenience, friendly and responsive staff"

"Always stayed here when im in batam. Simple clean cozy room. Exactly next door to ferry batam centre terminal. And opp mega mall. Perfect location. Service is great too. "

"Nice clean new hotel."

"One of the room have bug and spider "

"A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again"

"古いが豪華で快適に過ごせる場所。周辺道路が夜はうるさいので窓が二重にはなってるけれども気になる人にはつらいかも。"

"The room is spacious and simple. It is near One Batam Mall and walkable. The breakfast is simple and can be crowded early in the morning. Access to all the popular malls easily via Grab or Gojek at reasonable price. I'll stay again next time. Please do not expect luxury at this price. "