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Beach
Outdoor pool
Outdoor pool
Balcony

Guest reviews

3.3/5
40 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Map

Explore the area

Popular LocationBatam Centre Ferry Terminal11 min drive
Popular LocationNagoya Hill Mall12 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)16 min drive
Popular LocationHarbor Bay Ferry Terminal17 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 366 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room
  • Deluxe Balcony

    Room amenities

    • 396 sq ft
    • Hill view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Balcony

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Batam

Located in Batam, The Centro Hotel & Residence by Orchardz is in an area with good shopping. Batam Centre Ferry Terminal and Batam Centre are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Mega Legenda.

Visit our Batam travel guide
Map
Popular Location

What's nearby

  • Batam Centre Ferry Terminal - 11 min drive
  • Nagoya Hill Mall - 12 min drive
  • Harbor Bay Ferry Terminal - 17 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 16 min drive

Restaurants

  • Where to eat
  • Smoke BBQ – Restaurant offering barbecue. Serves breakfast, lunch and dinner. Open 24 hours.

About this property

The Centro Hotel & Residence by Orchardz

3.5-star hotel with free area shuttle and restaurant
Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. All 51 rooms provide kitchenettes with fridges, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.
The Centro Hotel & Residence by Orchardz offers 51 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Return airport shuttle (surcharge) during limited hours
  • Free local area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee
  • 1 restaurant
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Shared microwave
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 10:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available during limited hours
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for IDR 300000 per night.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 100000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Centro Hotel Orchardz Batam
Centro Hotel Orchardz
Centro Orchardz Batam
Centro Orchardz
The Centro & By Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel
The Centro Hotel & Residence by Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel Batam

Frequently asked questions

Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Centro Hotel & Residence by Orchardz?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM to 10:30 PM.
What time is check-out at The Centro Hotel & Residence by Orchardz?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 100000.00 per vehicle applies.
Where is The Centro Hotel & Residence by Orchardz located?
Situated in Batam, this hotel is within 3 miles (5 km) of Mega Legenda, Batam Centre Ferry Terminal and Batam Center Shopping Area. Batam Centre and Mega Mall are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for The Centro Hotel & Residence by Orchardz

3.3
Guest rating
5 - Excellent
2
4 - Good
18
3 - Okay
10
2 - Mediocre
9
1 - Poor
1
3.2
Cleanliness
3.7
Service and Staff
2.0
Amenities
3.1
Property condition

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Staff & service

Stayed 2 nights in Dec 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, room comfort
    Quiet surrounding, not for the picky.

    The room that I got was on the 3rd floor (highest), no lifts, the fridge was not working, aircon was noisy, the floor was dusty but slippers provided so ok and the swimming pool and gym are not within premises but a very short walk across the street. Breakfast was a let down as I assumed occupancy was very low. Nothing much to explore in the area except for nearby Kepri Mall. Very quiet area for people who wants peace for a change. Maybe can request for a better room. They have commendable guest relation service though.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Nov 2019