Search Hotels Near Bassett Lake, Middleville

"Overall we had a great stay. Just a mini getaway with the kids. The room was bigger than I anticipated! "

"Very clean room. Definitely would stay again!"

"Wonderful service. Rooms were spacious and spotless. I wish there were a flat rate for pet fees, though. An extra $50 a night is the highest we have ever paid. "

"Horrible"

"The room was clean . The bathroom was small but the property itself smelled good and was clean. My kids likes the breakfast!"

"Staff was friendly. Room was okay, pool is okay, in the morning though no towels to be found in pool area, no hand soap in the bathroom. "

"Amazing staff, so kind and helpful! Probably one of the best hotel experiences I’ve ever had!"

"Check in was satisfactory. There’s a $50 deposit even when you pay at booking. The location is great right off 28th Street which is the main road through Grand Rapids. There’s no carpet on the floors in the rooms which is a requirement for me. I’d recommend removing the fabric office chair and sofa and replacing with leather type cover. The room was mostly clean. It was refreshed vs fully cleaned the other days. Staff were friendly and attentive. Continental breakfast provided with addition of waffle maker. Waffle batter was sour the one day I made them on this visit but excellent throughout previous stay. Coffee was not piping hot may need a machine for it or different storage vessel. Juice machine was out of service but there was a pitcher of OJ provided in the cooler. Overall experience was good. There were several sporting events in town this weekend so lodging was scarce."

"We checked in around 10pm. When we went to our room, it was a dirty room. The woman at the desk was very apologetic but mentioned they were sold out. She contacted her manager via text ( would have appreciated a phone call to speed up the process rather than a text ). But after standing at the desk for a long time, a room became available somehow. After getting to the room there were no blankets for the pull out couch, again had to go back down to get blankets. The following day I called the front desk and explained the issues with check in last night and asked for a late check out of 1pm as some sort of compensation and the women told me I would have to pay $50 to get that approved. Seemed crazy considering the hassle we went through during check in. Other than that, it was a nice stay."