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Reviews of Stay Inn and Suites

2 out of 5
Stay Inn and Suites
1035 North Broadway Avenue, Bartow, FL

Reviews

6.0
Rating 10 - Excellent. 91 out of 574 reviews" "
Rating 8 - Good. 133 out of 574 reviews" "
Rating 6 - Okay. 134 out of 574 reviews" "
Rating 4 - Poor. 100 out of 574 reviews" "
Rating 2 - Terrible. 116 out of 574 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again...
Stayed 1 night in May 2024

2/10 Terrible

Rebecca, Titusville

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction which would have been fine but they placed us in a room where all the workers were housed. They stood right outside our room until 3am drinking, smoking, talking loudly and playing music. I called the front desk at 1 am about it and they said they would take care of it. The music stopped but that was it. The beds are rock hard. The air conditioner was very loud but it did help in drowning out some of the partying going on outside our room. And then at 10am housekeeping is banging on the door asking if we are checking out yet. Check out is at 11am. When I checked out I told the front desk lady about our terrible stay and she said with a smile, “I know, the guy that checked out before you said the same thing.” They definitely do not respect or care about their guests. I do not recommend staying there.
Stayed 1 night in May 2024

2/10 Terrible

S

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
AC did not work. It was hot and I was unable to rest.
Stayed 1 night in May 2024

8/10 Good

Ted

Liked: Staff & service, property conditions & facilities
It is an oder property but the room was OK, I like the large refrigerator and freezer-lot of upper scale motels could do with this. Shower only, no tub, oddly no toilet paper holder. Good for a one night stay, a lot of other people staying there seemed to be workers doing construction or lawn jobs. One downer was lawn work on the property started before 7 a.m. making it difficult to sleep in. Mile's Grill a restaurant in front of the hotel offered a very tasty affordable and fast breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, amenities
Its good
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property newly renovated and was very modern. Price was very good. Good location next to restaurant easy excessiable.
Stayed 1 night in Apr 2024

6/10 Okay

Judith

Travelled with group
Liked: Property conditions & facilities
Very basic no frills. Small, thin towels, no hair dryer, lotion, shampoo etc. The chair in the room was filthy dirty, especially the arms of the chair. Everything else was clean and the bed was comfortable.
Stayed 2 nights in Apr 2024

6/10 Okay

Nelson

Business traveller
Liked: Cleanliness
Disliked: Amenities
Property very dated and in need of upgrades and some repairs
Stayed 2 nights in Apr 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Renovation was a good thing...good air conditioning, had a good night sleep.
Stayed 1 night in Apr 2024

2/10 Terrible

Taylor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms aren’t soundproof like they said, people were having parties all night, not to mention someone trying to get in the room all night
Stayed 1 night in Apr 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and pillow
Stayed 1 night in Apr 2024

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet handle was busted. Fixed it myself.
Stayed 1 night in Apr 2024

2/10 Terrible

Gale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place. Do not stay there.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ricardo, Cape Coral

Disliked: Cleanliness, amenities, property conditions & facilities
Hole in the bathroom celling and cigarette hole on bed comforters.
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but in great shape, my room was clean and quiet and the staff was very friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Bar in the property. Shannon the manager at the bar was wonderful. Will definitely be back to stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Blows

Business traveller
The hotel is fairly basic. The only problems were the local/long-term residents of the hotel partying all night long in the picnick area of the hotel like dummies. Hotel security or police should have stop it at midnight. And the room needed better towel sets.
Stayed 1 night in Feb 2024

6/10 Okay

Chad

Stayed 2 nights in Feb 2024

8/10 Good

John

Disliked: Cleanliness
Its not bad close to wverything like the waffle house
Stayed 1 night in Feb 2024

2/10 Terrible

Joanna

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Joseph

Disliked: Property conditions & facilities
No closet to hang clothing,no hair dryer, no Kleenex, no clock, no phone, no coffee pot, no hooks in bathroom to hang a robe/clothes, limited electrical outlets, small bath towels, cushioned chair that look so disgusting we didn't even sit in it. A brand new large bathroom, low step into shower, perfect for a handicap person with a large barn door as the bathroom door. Only stayed 2 nights not 3.
Stayed 3 nights in Jan 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
There were late night loud conversations taking place outside our door every night in the middle of the night. People seemed to spill from the bar on the property to make noise nightly. It felt unsafe at all times of the day. We had a reservation for 3 people and every day they would only leave 2 bath towels, never any hand towels and one of us would need to go to the office to get more towels. On more than one occasion doing that the staff argued that we couldn’t have more towels. It was likely the worst motel experience I’ve ever had.
Stayed 8 nights in Jan 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Thomas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No heat; telephone did not work. Remote did knot work. No bath towels; they provided hand towels in place. Bed conversation thin(l; no extra blankets. Did not sleep well. Remove from your list of lodging.
Stayed 1 night in Dec 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall would give 3.75 stars. Had to go to a wedding nearby so only needed a place to sleep. Many hotels around but this one had a good price, food options very close, and a billiards bar attached that was open until 2am. Most important was that check-in is 2pm, rather than the majority of hotels that have a 3pm check-in, as the wedding began at 4pm so had enough time to check-in, change and get to the venue. If you don't want noise, be sure to request a room not by the bar...my Aunt had to change her room due to the noise, but everything else was good. There was no closet in our room so was challenging trying to hang our suit and dress. Only two pillows so we each had to fold in half to get a decent sleep. Make sure to bring your own hair dryer and tissues. Would stay again if another family event brings us to the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronny

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Tommy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets and furniture. Loud music in the parking lot and pool.
Stayed 3 nights in Dec 2023

6/10 Okay

Travis

Travelled with family
Average for the local area. Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Dec 2023

8/10 Good

Teresa

Stayed 1 night in Nov 2023

10/10 Excellent

Forsaken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room and will definitely go there again sometime!
Stayed 1 night in Nov 2023

10/10 Excellent

Berry

Travelled with partner
Disliked: Amenities, property conditions & facilities
All the options of food in the surrounding area was a plus
Stayed 1 night in Nov 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud Latin Music & Loud Talking till 2 am No sleep Management oblivious Stay Away not Stay Inn
Stayed 1 night in Nov 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Rebecca

Travelled with partner
Finding the office took some effort Felt and look sketchy driving through there is a restaurant right in front that's nice and has good food. The beds are hard and uncomfortable Room looks nice has a sliding door on the bathroom there is no tub just a shower that the curtain touches you when you try to take a shower it is clean There is a bar a little right outside the door wasn't too bad quite a wise but there was so much light you definitely don't get a dark room to sleep in a conditioner does work if you're going to use the fridge make sure you turn the temperature down because when it set to one it does not keep your food cold for the cost of $108 I probably would not stay here again wasn't worth the money Convenient to where I was going but that's about it
Stayed 1 night in Nov 2023

8/10 Good

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kendra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend anyone staying here. The customer service is awful. The only good thing is the housekeeping staff. They office staff were rude unprofessional and ignorant. I asked for the owner information or corporate and they refused. I’m currently homeless which they were well aware of. I received a phone call from my son stating that he had to pack up all of our belongings and be out while I was at work. Not o e person told me about the rule stating that you can only stay for a certain time and then have to leave for a week.
Stayed 4 nights in Oct 2023

6/10 Okay

Kendra

Travelled with family
Noise and rude, disrespectful staff.
Stayed 8 nights in Sep 2023

4/10 Poor

Randolph

Stayed 2 nights in Oct 2023

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
I didn’t like that I had to wait till 10 am to use the pool.Also ,I still haven’t received my $50 deposit back yet
Stayed 2 nights in Sep 2023

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from mike on 7 Sept 2023
thanks

6/10 Okay

Ashley

Stayed 1 night in Aug 2023

2/10 Terrible

Jessica

Disliked: Amenities
The ax didn’t work in either room we stayed in.
Stayed 2 nights in Aug 2023
Response from mike on 7 Sept 2023
sorry for inconviant

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would suggest is a handle on inside of barn style bathroom door. Overall great stay.
Stayed 1 night in Aug 2023
Response from mike on 7 Sept 2023
thanks

8/10 Good

Catalina

Stayed 1 night in Aug 2023
Response from mike on 7 Sept 2023
thanks

4/10 Poor

Deron

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were german roaches in the room. While bathroom was upgraded, the finishing was bad. There was a hole in the wall at the water intake for the toilet.
Stayed 2 nights in Jul 2023
Response from mike on 8 Aug 2023
sorry for incovinient we apologise

8/10 Good

Rhonda

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023
Response from mike on 8 Aug 2023
thank you for your feed back

8/10 Good

Michael

Very nice I don’t understand the 50 dollar security deposit that they require.But there is some bad people out there but most don’t check in with credit cards like I did. Or at least I wouldn’t think so.
Stayed 1 night in Jun 2023
Response from mike on 8 Aug 2023
thank your feed back we appreciate

10/10 Excellent

Betty

Stayed 1 night in Jun 2023
Response from mike on 8 Aug 2023
thank you so much