There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's BAINTEX mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
This property does not have a front desk. Check-in and key collection may take place at Alcam Barcelona's office in Barcelona Airport (Terminal 1, next to TTOO offices) from 1-10 PM, or at the office located at Calle Conxita Supervia n 9, Barcelona. Please contact the property 72 hours prior to arrival for additional details.