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"Great"

"Staff friendly - though clean you can see the bathrooms need updating - kind of small bathrooms but would appear to be bigger if you replaced baths with showers - was a fantastic location for departing on a cruise - we will Stay there again "

"Glad we found this hotel, 5 min slow walk to Central station with trains, light rail & buses to take you anywhere including airport. McDonalds & Chemist Warehouse opposite. We were surprised how quiet it was, no noise at all, not even from neighbouring rooms or lifts. Large rooms & bathrooms & comfy beds. Very clean & modern too. Walkin shower. Highly recommend "

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"Great Location to Darling Harbor & Town Center."

"We were upgraded to a two bed apartment it was perfect. Everything was comfortable. Loved the use of The Darling pool facilities. "

"Lovely room, excellent service - the entire staff was"

"The team went out of there way to provide some additional services requested."

"We loved the customer service at the Shangri-La. Our room was understandably not ready when we arrived at 9am but they suggested we freshen up in the gym change room. It was lovely to take a shower and change into a fresh set of clothes after a long flight. Our room became available before noon. The bathroom was quite spacious and the lighting in the room was soft and not harsh. Everyone we spoke to was accomodating and pleasant. Good location close to Circular Quay, the Rocks, and public transportation."