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Reviews of Baltimore Marriott Waterfront

3.5 out of 5
Baltimore Marriott Waterfront
700 Aliceanna St, Baltimore, MD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1001 reviews" "
Rating 8 - Good. 160 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Enjoyed the property. Minor complaints were: next to elevators and they were noisy. Coffee maker broken. Complementary spray for pillow to aid sleep was empty and not replaced. Did not clean room first night. When cleaned the next day they did not replace missing toilet paper Loved location view and quality of hotel
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott Waterfront appears to be the second nicest hotel in the city, right after and across the street from the Four Seasons. The area is certainly add nice add it gets. The rooms are lovely though not exceptional. The restaurant is kind of just a lobby carve-out, but the neighborhood is filled with great choices. We needed proximity to Johns Hopkins, and this is an easy $8 ride away.
Stayed 1 night in May 2024

10/10 Excellent

Joel

Great!
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Marvin, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. My only complaint was that the alarm had been set to 6am by the previous guest. It woke me up after four hour sleep and i could not get back to sleep.
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
We're delighted to hear you had an excellent stay with us at Baltimore Marriott Waterfront. We understand how frustrating it must have been to be woken up early by an alarm set by a previous guest. We sincerely apologize for the inconvenience and disruption to your sleep and look forward to welcoming you back for the rest you deserve.Sincerely,Property Leadership

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Patricia,Thank you for taking a moment to share your experience at Baltimore Marriott Waterfront. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon!Sincerely,Property Leadership

10/10 Excellent

Javier von

Travelled with family
Liked: Staff & service, property conditions & facilities
Hello
Stayed 3 nights in May 2024
Response from General Manager on 28 May 2024
Dear Javier,Thank you for your perfect rating. It was a pleasure having you here, and we hope you enjoyed your time in Baltimore!Sincerely,Property Leadership

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but inconvenient
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Tommy,Thank you for your review. We're glad you loved our hotel, and we appreciate your comments, which help us improve as a destination. We hope you will join us again soon at Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a fabulous view of the harbor and the beds were so comfortable. The hotel was quite loud as we consistently heard doors slamming. Saturday night there was a concert nearby and the noise/ music from the event was also heard in the room. Good thing we brought a sound machine to drown out the noise! We enjoyed the location and the cappuccinos from the barista in the lobby area! Thank you so much for a wonderful stay. My parents came to meet me at the hotel and the valet was quite expensive. The bell staff was very helpful in checking our bags and the front desk did a great job at check in
Stayed 2 nights in May 2024
Response from General Manager on 25 May 2024
Christine,Thank you for sharing your review with us. We're glad you loved our comfortable beds, breathtaking waterfront views, and the warm hospitality delivered by our team. We appreciate your feedback, and we will ensure we will take steps to ensure any noise issues are mitigated to the best of our ability. We hope to welcome you back soon to Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 Excellent

Erin

Travelled with partner
We had a great stay. The staff was very professional and friendly.
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Dear Erin,Your glowing review of Baltimore Marriott Waterfront is very much appreciated! Our friendly staff will be overjoyed to hear they helped make your stay one to remember. Thank you for sharing your comments, and we can't wait to see you next time you're in Baltimore!Sincerely,Property Leadership

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfortable and shower very clean. Had two rooms but they didn’t put together and made it seem like a big deal to change. Valet service much better than two years ago when we stayed but I had to pay separate which was weird.
Stayed 2 nights in May 2024
Response from General Manager on 22 May 2024
Dear Karen,Thank you for choosing Baltimore Marriott Waterfront and for your feedback. We are pleased to hear that our comfortable beds and dedication to cleanliness made a great impression on you during your recent stay. However, we are disappointed about the difficulty in arranging adjacent rooms. Your input is valued and we will address this matter with the front desk team to ensure we are meeting our high standards of hospitality going forward. Nevertheless, it was a pleasure having you here, and we look forward to welcoming you back again soon for another pleasant visit in the future.Sincerely,Property Leadership

10/10 Excellent

Scott

Stayed 2 nights in Mar 2024

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Baltimore wayerfront
Stayed 2 nights in May 2024
Response from General Manager on 15 May 2024
Dear Mindy,It sounds like our location was a hit! We're glad you chose to stay at Baltimore Marriott Waterfront and truly appreciate your five-star review. Come back anytime. Sincerely,Property Leadership

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very clean room, but common areas not as clean. Elevators dusty and dingy. Service at the front desk was sub par.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear David,Thank you so much for your review. We're glad you enjoyed our immaculate rooms, but we apologize that the rest of your stay didn't quite meet your expectations. Rest assured, using your feedback, we'll be sure to up our maintenance in the common area, as well as the service our receptionists deliver to our guests. We hope to see you again soon.Sincerely,Property Leadership

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Carrie

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel is up to date and clean. People in general are not very friendly and the food was not great and expensive.
Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Dear Carrie,We're grateful to have hosted you at Baltimore Marriott Waterfront. While it sounds like you found your room clean and tidy, we're sorry if you received anything less than warm hospitality. Rest assured, we'll remind our team members of their important role in delivering friendly service. Next time you're in town, we hope you'll give us a chance to show you how we've improved.Sincerely,Property Leadership

8/10 Good

Samnang, Oak Hill

Stayed 1 night in May 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a harbor view. Our room was comfortable and spacious. Great view. Restaurants were within walking distance.
Stayed 1 night in Feb 2024
Response from General Manager on 27 Apr 2024
Dear Janet,We're delighted to hear that you enjoyed your upgraded harbor view room and found it comfortable and spacious. It's wonderful that you were able to appreciate the great view and easily access nearby restaurants. Thank you for sharing your positive experience with us, and we hope to welcome you back soon!Sincerely,Property Leadership

10/10 Excellent

Sophia

Stayed 3 nights in Apr 2024

8/10 Good

Jacqueline, Farmingville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Jacqueline,Thank you for choosing Baltimore Marriott Waterfront! We're thrilled that our front desk team made a great impression. We'll be sure to pass along your compliments, and we look forward to welcoming you back for another excellent experience!Sincerely,Property Leadership

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and so many walkable destinations. Great for kids. Enjoyable stay
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Carla,Thank you so much for staying with us at Baltimore Marriott Waterfront. Impressing every guest with a wonderful experience is always our top priority, so we're thrilled we could go above and beyond for you and your kids. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope you'll choose to visit us again soon.Sincerely,Property Leadership

10/10 Excellent

Julissa

Stayed 1 night in Apr 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Ruth,Our staff at Baltimore Marriott Waterfront was honored to host you for your recent getaway. It brings us great joy to know that you thoroughly enjoyed your stay. Thank you for taking the time to leave your kind review, and we look forward to seeing you again for another five-star stay.Sincerely,Property Leadership

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2024

10/10 Excellent

Ronald, New Ellenton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 4 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Ronald,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 Excellent

Anisah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing very nice area the only down grade was the parking
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Anisah,Thank you for choosing to stay with us at Baltimore Marriott Waterfront. We are proud to have earned your five-star rating and appreciate the constructive feedback. We'll take your suggestions into consideration for potential improvements, and we hope you join us again for another great stay.Sincerely,Property Leadership

10/10 Excellent

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great area, clean and on the water. Helpful staff.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Heather,We at Baltimore Marriott Waterfront appreciate your review. We agree we are in a great location and hope you found it convenient. Most of all, we are thrilled you experienced our warm and friendly staff. We would love to host you again. Sincerely,Property Leadership

10/10 Excellent

Shekofe, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Shekofe,We are delighted to hear that your stay met your expectations. Thank you again for your review. We hope to host you again soon.Sincerely,Property Leadership

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great views. Walkable to aquarium and inner harbor.
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Jessie,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and that our stunning views helped make your stay a terrific one. We hope to welcome you back soon for another great experience at Baltimore Marriott Waterfront.Sincerely,Property Leadership

10/10 Excellent

William, White Plains

Stayed 3 nights in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Stayed 1 night in Apr 2024

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Erich,Thank you for visiting Baltimore Marriott Waterfront and for your fantastic review! It was nice to have you as our guest, and we want to welcome you back again anytime for another great stay.Sincerely,Property Leadership

10/10 Excellent

Agnes

Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and staff was great. Beautiful place to stay. Lots of options to eat out. The hotel has its own parking garage. Family friendly and right in front of the harbor which it was perfect to walk to restaurants and the aquarium. Beautiful place to stay in.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Diana,It brightens our day to know that you had a fantastic stay with us! Thank you so much for your perfect rating and kind words about our impeccable facility, hospitable team, and excellent location. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Property Leadership

10/10 Excellent

Mariann, Quakertown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality staff- Michelle and Bob! Do wish there was a pool on site.
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Mariann,Thank you for sharing your experience with us! We're thrilled that Michelle and Bob left a positive impression on you with their hospitality. While our on-site pool is permanently closed, we hope our other amenities and comforts contributed to providing a memorable experience for you. We appreciate your feedback and hope to welcome you back to Baltimore Marriott Waterfront for another enjoyable stay.Sincerely,Property Leadership

10/10 Excellent

Talonda

I love this property, the staff are wonderful! They acknowledged my birthday and upgraded my room! I’ll be back soon ❤️
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and amenities and will be sure to share your comments with our team so they know how much you enjoyed your stay. We hope for a chance to see you again in the future!Sincerely,Property Leadership

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view! Very comfortable!
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Jessica,At Baltimore Marriott Waterfront, your satisfaction is our priority, and it's wonderful to know that we could provide you with a memorable experience. We look forward to welcoming you back for more fantastic views and another comfortable stay!Sincerely,Property Leadership

8/10 Good

bonita

Liked: Cleanliness, staff & service, property conditions & facilities
No shuttles to facilities when major events are happening in area
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Bonita,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, your feedback will be shared with our internal team for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon. Sincerely,Property Leadership

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Brian,Thank you for your review and for giving us a perfect rating! It was such a pleasure having you as our guest, and we hope you return soon.Sincerely,Property Leadership

8/10 Good

Russell

Travelled with family
Liked: Cleanliness
Room was great clean and comfortable
Stayed 2 nights in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Russell,It was a pleasure to have you as our guest at Baltimore Marriott Waterfront and we are delighted you enjoyed your stay. Thank you for sharing your kind words about our clean, comfortable accommodations. We look forward to welcoming you back again soon.Sincerely,Property Leadership

10/10 Excellent

MICHAEL, Brooklyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean and friendly. Highly recommended
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Thank you for choosing to stay with us at Baltimore Marriott Waterfront. Your comments are very kind and we thank you for highlighting our friendly and clean environment. We hope to see you again soon.Sincerely,Property Leadership

10/10 Excellent

charly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property
Stayed 2 nights in Mar 2024
Response from General Manager on 7 Mar 2024
Dear Tanya,Thank you for your review and for giving us a perfect rating! We truly appreciate your kind words about our lovely hotel and are pleased you thoroughly enjoyed your stay. It was a pleasure having you here, and we hope you return soon!Sincerely,Property Leadership

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from General Manager on 6 Mar 2024
Dear Timothy,Thank you for the five-star review! We are happy to hear that you had a great stay at Baltimore Marriott Waterfront. Next time you are in town, we hope you will choose to stay with us again.Sincerely,Property Leadership

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and helpful!
Stayed 1 night in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Kathleen,Thank you so much for taking the time to share your thoughts with us. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations! It was a pleasure having you here, and we hope to welcome you back the next time you visit Baltimore.Sincerely,Property Leadership

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024