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Reviews of Hotel Izulu

5 out of 5
Hotel Izulu
3 Rey's Place, Ballito, Kwazulu-natal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality and beautiful hotel!
I stayed 4 nights at hotel Izulu and it was the BEST accommodations I have ever experienced. The hospitality , location , rooms and all amenities truly are world class. The food is AMAZING! We dined for breakfast, lunch and 2 night in the restaurant. We had a dinner designed and created for us that I have never experienced anything like. Every single member of the staff had only our comfort and happiness in mind and they exceeded my expectations. There were so many little extra touches they did that other hotels do not that made them stand out among the many other very nice hotels I have stayed in all over the world. I will never stay anywhere else but Hotel Izulu on my next trip to Durban!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding reception
lovely stay there for a wedding Just one complaint could not get the cold water tap to turn on in the bath so just had hot water

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We spent the night between the Durban Airport and the Thanda Wildlife Reserve. It exceeded our expectations! The dinner that night was excellent at a very low price. I recommend it to others!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Amanda, Yorkshire

Liked: Cleanliness, property conditions & facilities, room comfort
small hotel about half an hour's walk from beach
The room was very spacious and well equipped, and we had a lovely big bathroom. The grounds were pleasant, and breakfast was good. We had an issue with the hotel in that there was a wedding there on the Saturday of our stay, of which we had not been advised. It seemed that most if not all of the other rooms were let to wedding guests. The noise from the disco/function was extremely loud, and we could not sleep. The member of staff that we contacted was unhelpful. I mentioned this to the manageress the next day, but was told that because we booked through Expedia the hotel had no way of contacting us to inform us of the function. Another issue of note was that our bill was computed wrongly upon checkout, which resulted in us having to subsequently make a further payment. Not something that should happen in a 5 star hotel.

10/10 Excellent

Kev, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like royalty
From the minute I started communicating with the staff it was an absolute pleasure. They made my partners birthday a very special occasion and couldn't have asked anymore from them. The hotel was immaculate, the staff friendly and hospitable and the rooms perfect. It was the perfect place for a romantic, very special occasion!!

10/10 Excellent

Ashish, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Surprise
Normally we stay at an upmarket international resort which is located close to Ballito. We were truly surprised by the magnificent Hotel Izulu. The rooms are large and clean, with the bathroom being one of the best I've seen worldwide which includes many 5 star chains in various countries. The price is right and the breakfast was great. No rush with checkout. ...We were amazed.

8/10 Good

Tanya, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I spent 2 nights here as part of a visit to Durban. The staff were great and the breakfasts delicious (with big portions). We had dinner at the restaurant on the first night which was very good. The bedrooms are large and comfortable and my 6foot2 husband still thinks that the beds are some of the more comfortable that he's slept in (mainly because his feet didn't stick out the end of the bed). I would definitely go back and recommend it if you want somewhere quiet, friendly and that offers value for money.

8/10 Good

Bryan, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a fair distance from the beach ( 1.5 km) but is otherwise excellently run. The only issue was a very poor wifi reception in the room and an explanation from the duty manager that, " maybe it was due to the rain" was not really satisfactory.

10/10 Excellent

sello, pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grate set up
it was fantastic

10/10 Excellent

Peter, St. Maarten, Dutch Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful quiet hotel in a great location
we stayed at this hotel on 2 occasions on our recent trip to South Africa. It is very convenient to the Durban airport and close to 2 shopping malls.It was easy to get to. It was a beautiful room, very quiet, the staff were all very friendly. The restaurant for dinner was wonderful. The bathrooms are luxurious and so welcoming with bath salts provided for your bath in a sumptuous tub! Our only complaint would be that the bathroom could have been cleaned a bit better---a dusty showerhead and some mold on the glass door of the shower.

10/10 Excellent

paddy, emp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome servise
great will come again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good welcome and stay, staff extremely polite
Spent a 2 nights here between staying in kruger park &going on to st LuciiaN

10/10 Excellent

Hazel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
What a beautiful secret, tucked all in the back of ballito. I am from SA, 20 min from ballito. I took my hubby to SA for vacation. And a hotel Izulu was one of the places we stayed in.i was amazed with the beauty, the staff and the amazing room for the price. Complimentary breakfast was ok too. My only concern was the huge cat they had in the property. I am allergic and terrified of cats. They did their best to keep it in the office when I was around.i thank the staff, I really felt proud to be there with my America hubby. I also relayed this to the staff. My hubby and I even decided to book the entire place for our next trip to SA with our friend. We loved the intimacy of the hotel. It is home. A must if you going to Durban, 15 min from the Airport. It is Izulu(heaven).

10/10 Excellent

Nina, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service with excellent food
Hotel Izulu managed to surprise us on a daily basis with their attention to detail and to our every need. We barely mentioned as we were carrying our luggage to the room that we wanted to wash our car. On the Saturday as we were ready to go, our car was being washed in the morning. We also mentioned on booking in that we are attending a wedding and that our anniversary was in 2 days time. On arrival back at the hotel that evening, a special card was placed on our bed in the middle of a heart of rose petals that ran all the way to the spectacular bath, complete with bath salts and candles, wishing us a happy anniversary. These are but a few examples of the exceptional service and experience at the hotel.

10/10 Excellent

Captain, Out at sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for momey
Staff was effecient, went out of their way to please!Thank you Emma.Rooms were more than comfortable. On a whole the stay was value for money. Breafast was outstanding! Pets were friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sean, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience of Hotel iZulu
Excellent hotel with very friendly staff. Comfortable and excellent value for money. I will certainly be back at some point. Highly recommended.

10/10 Excellent

ash, durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden treasure
Will definitely be back again. Pictures on net did not do justice to the room Bathroom and room big and luxurious. Felt spoilt

10/10 Excellent

linda, Fort Lauderdale, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalized service - above and beyond
Special touches and always attending to requests in a speedy manner with perfect service etiquette

10/10 Excellent

Marc de la Harpe, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hitel

8/10 Good

Danielle, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Friendly and efficient service. Child friendly. Comfortable rooms with huge bath. Delicious breakfast and I would recommend the Spa!

8/10 Good

John, Mondeor Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent under the circumstances, time of year Xmas rush etc The position is almost isolated from the crowding areas, Lovely. They need to up their restaurant quality during December / Jan though, not as expected but breakfasts were fantastic! The staff were very helpful and friendly to us. All in all a great breakaway from Gauteng. Thanks a bunch, John and Hepsy van den Broeck

10/10 Excellent

Jabulani Mbatha, Johannesburg

Liked: Cleanliness, staff & service, room comfort
I feel that a massive renovations should be done and with new modern furniture and electronic gudgets. In my room the toilet was having unpleasent smell though the bathroom was of good modern standard.

10/10 Excellent

Afzal Moosa, KZN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IZULU hotel
Excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
We had a lovely stay with excellent service from the staff.

8/10 Good

B, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was satisfied with my stay, the rooms are comfortable and clean. In the common area there was a dog and cat wandering around so if you are not a fan of furry friends this might be off putting. They were not a nuisance though and basically were around the reception area.

8/10 Good

Nally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
5 Star Hotel, 4 star experience
Beautiful hotel. Luxurious, clean and very comfortable. Just needs more attention around staff training. Not that the staff are bad, they just have not been taught the right things to do to make it that "something special" the little things that make it a truly 5 star experience.

10/10 Excellent

Sindiswa, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and true Zulu Hospitality
Lovely hotel pity its not closer to the beach. loved the people I was made to feel welcome. Will definitely be going back!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Stay
Lovely hotel. Good stay. The restaurant Gigi's food was suspect. The duck that we ordered didn't taste too good and the Crème Brule was sour. Not a good reflection for a five star hotel. We expected better. Room was excellent. Loved the bath. Impilo Spa was over-priced compared to other spa's in the Durban area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room very comfortable. Food was average.

10/10 Excellent

lindiwe, Inanda, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hideaway
I have loss of words, If there was a word above surpeb I would have used it to explain my joyfull moments at the hotel with my family

2/10 Terrible

Shandray

Disliked: Property conditions & facilities
Hotel Izulu
Very unpleasant stay. Rated 5 star, but I have had better service and facilities in a 3 star LODGE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toll für romantischen Pärchenurlaub
Sehr tolle, große Zimmer mit riesigem Bad. Zu weit weg vom Strand um zu Fuß zu gehen, dafür wird man kostenlos vom Hotelpersonal hingefahren und abgeholt. Toller Service