Search Pet-Friendly Hotels in Ballenger Creek

"Would never stay there again. Front desk was not available for checkout"

"Great room, quiet, the most COMFORTABLE bed. The breakfast was great, except maybe the eggs were obviously instant but still edible. This location was close to everything we needed. Couldn't be happier with our choice."

"Has an upscale look and very comfortable and quiet rooms. Staff were very friendly. Some sites and reviews say they have a free shuttle to the Shady Grove metro but I found out at check in that they haven't had that since Covid. It's about a 10-15 minute drive to the metro."

"This was a great hotel to stay in. It’s located near lots of restaurants and easy access to highways. I will definitely stay again. It’s very quiet. The only issue I had was parking up front from the construction workers that stayed there taking those spots."

"Property was not clean. It smelled terrible grease on the walls and the floor floors hadn’t been cleaned. This is not a nice place."

"Dear Management, I am writing to formally express my dissatisfaction with my recent stay at your Rockville location on April 24, 2026, with checkout on April 25, 2026. Upon arrival, my guest and I were assigned a room by the night manager, Hameed. Unfortunately, the room key provided to us did not function properly. When I returned to the front desk to report the issue, the response I received was dismissive and lacked urgency or professionalism. This initial interaction set a concerning tone for the remainder of our stay. Additionally, there was a troubling situation where an individual exited the room we had been assigned and was described as “supposedly” an employee. This raised serious concerns regarding guest safety, security protocols, and room assignment procedures. Furthermore, the condition of the room was unacceptable. The overall cleanliness did not meet basic hospitality standards. The bathroom, including the tub area, was visibly dirty, which made the stay uncomfortable and unsanitary. Given these issues—specifically the lack of professionalism, questionable security situation, and poor room cleanliness—I am requesting a full refund for this stay. I believe this is a reasonable resolution considering the circumstances. I had initially considered leaving a negative public review; however, I wanted to give your management team the opportunity to address this matter directly. I would appreciate a prompt response regarding how this situation will be resolved."

"Ok"