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"The staff at check in were really nice and the room was very clean when we entered. However that is the only positives of this property. We stayed for two nights and on the second night we tried to order room service but the phones were not working. So I walk down to the lobby and speak with hotel staff about the issue and they told me they are currently upgrading their phone system. Staff at check in did not mention this and I feel they should have. What if there is an emergency and they are trying or need to call the rooms how would we know we are trying to be reached if phones don’t work. The staff offered to send someone up to take our order for room service so I go back to my room ended up waiting 20 minutes and no one arrived to take order. Go back downstairs I speak to the staff and I’m irritated they apologize and say someone will be there shortly by this point I don’t want to spend anymore money at this property so I declined and all they could do was say sorry. I will not stay at any Melia property ever again. Word of advice stay at a Pan Pacific or Novotel they are way better then this chain hotel that says they are 4.5 star when they are actually 2.5 stars"

"Very good breakfast"

"Very convenience"

"Nice Ambience and good staff service."

"I loved the unique decoration styles throughout the lounges—they give the place a luxurious charm. The rooms are very clean, but the building itself feels older and could use some updates. The staff were wonderful: friendly, pleasant, and never intrusive. My favorite part was the swimming pool. With palm trees all around and the gym close by, it felt like stepping into a tropical forest from a distant era, complete with antique touches in the design. Breakfast offered a few Burmese dishes, though I wish there were more choices."