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We were honeymooning for 5 days and we had the most incredible experience. Such friendly and hospitable staff, beautiful food, the best breakfast buffet I’ve seen and a truly beautiful hotel and location with great access to local village, town and the mountains. Would highly recommend and cannot wait to visit again.

From the minute we arrived to leaving the hotel was fantastic ,great position

Fantastic location, lovely breakfast and wonderful service

Really comfortable room, great spa, fab cocktail bar and excellent food.

Excellent service and experience at the Palace for a long weekend. Would thoroughly recommend.

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Absolutely wonderful stay - absolute gem of a find. Wonderful view of the Matterhorn from our room - which felt so luxurious with such lovely bedding and every amenity you need - so refreshing for a hotel to have a really decent hairdryer!! Breakfast was lovely every day - wonderful having warm fresh baked rolls! The use of the spa at the Alpen (5 mins max walk) was wonderful too. Was truly wonderful from the moment we arrived - all staff cannot do enough for you. Would definitely book again.

Every detail was carefully catered to.

A high end hotel with space to spread out in the public areas but also many good size rooms with balconies if you want privacy. You sometimes need to search out staff with questions or to get help but once you do then nothing is too much trouble. Location is excellent next to the Matterhorn Express and 5-10 minutes walk to the Sunnega Funicular (or you can catch the free shuttle bus if you have a lift pass). Breakfast is very good and there are complementary sweet and savoury snacks laid on...

This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and...

Very pretty hotel perfect service, I 'll come back soon!

We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.

The hotel has been recently renovated, - completely, - and it shows. Everything has been done with the highest quality in mind, to suit the first class location right next to the central square of this beautiful town. The quality of the staff and the service seems to have been renovated too, and is excellent. We had a memorable stay. I will certainly return.

We have stayed at Mont Cervin many times. Its in the centre of Zermatt and some rooms have a good view of Matterhorn. Pool is excellent and they have a warm play pool which keeps most children out of the main pool.

Great spot and all the amenities

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay