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"Excellent location - very friendly helpful staff"

"Great place to stay, large modern clean room with balcony. Located in the heart of the town close to train station and shopping Staff was excellent, breakfast buffet had plenty of options and after noon coffee, tea and pastries in the afternoon was a nice surprise. Will definitely return"

"Absolutely beautiful and the service was impeccable"

"This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!"

"Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!"

"Booked a family room. Room was extremely clean and appeared newly renovated. Had a view of the Matterhorn from the balcony, which was a bonus. Breakfast had a good variety."

"We stayed at Phoenix Hotel for two nights. It’s conveniently positioned but in a very quiet area. The room was lovely, spacious and comfortable. The staff were v friendly and a highlight was the breakfast which was fresh and generous! Overall a great place to stay when in Zermatt!"

"Great"