"Barista lady was sweet but night time staff was beyond rude to my wife and children while I was running an errand and they were sitting by the fire. Silver fish bugs in the room and one ran across the counter in the bathroom on my son’s toothbrush. Invited family we were visiting to come eat at the hotel because the patio has a nice view but went to order breakfast at 8:30 am and they were out of toast, bacon, potatoes, yogurt, and all milk and creamer other then regular milk. For someone with dairy allergies, this was beyond frustrating to not be able to order coffee with any kind of creamer. Had all 14 family member that were coming to eat go elsewhere. We ended up leaving hotel early a was told manager would contact me and make an adjustment to room rate but no one ever did. Management can’t figure out how to even order food for the restaurant so I’m not surprised. Wanted to sit by the fire at night but it was over run by a really rough crowd, non of whom were actually staying there. Oh, on top of it, my feet become black from walking on the floor in the bedroom, as if the floor had never been cleaned. So gross! Pay the extra money and stay across the street at Vespera"
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