Ratings based on 35 verified reviews

3.8 out of 5
89% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Los Angeles

Posted 28 Feb 2020
The property it is very nice. It has all the amenities you need, their customer service it is great. specially the staff they make you fill at home. The breakfast buffet it is very good and their dinner was awesome. The only issue was the level of noise coming street window. Need to be replace to block the heavy traffic noise. The room are large and I was very happy staying there. Thanks for the airport pick up. The hotel is also close to the train station. I want to thank the travel desk they have for arranging the two day car and driver. It made it easy to visit the tourist attractions.
Comment from Hotel Management
2 Mar 2020 by Faiyaz Qaisari - Front Office Manager, Hotel Management
Dear Guest It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team looks forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!
5 out of 5
by a verified traveller

Posted 10 Feb 2020 on Hotels
Clean room. Friendly staff. Nice breakdast. Would stay again.
Comment from Hotel Management
12 Feb 2020 by Faiyaz Qaisari - Front Office Manager, Hotel Management
Dear Guest, Greetings from Ambassador Ajanta! Thank you for your time and efforts in penning down a review regarding the hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,
4 out of 5
by a verified traveller

Posted 28 Jan 2020
Not as per the expectations And not worth compare to price
Comment from Hotel Management
12 Feb 2020 by Faiyaz Qaisari - Front Office Manager, Hotel Management
Dear Guest Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,
2 out of 5
by a verified traveller

Posted 25 Dec 2019 on Hotels
Very dirty room, linens were so dirty
Comment from Hotel Management
26 Dec 2019 by Management Team, Hotel Management
Dear Guest, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team
4 out of 5
by a verified traveller from Pune

Posted 13 Jun 2019
Good location. Has a lot of greenery and open space in the hotel compound. Breakfast spread is very good. Swimming pool is big and clean. However the furniture in the room could do with a makeover.
Comment from Hotel Management
13 Jun 2019 by Faiyaz Qaisari, Hotel Management
Dear Mr. Raj, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Faiyaz Qaisari
1 out of 5
by a verified traveller

Bad service, some wonderful employees though.

Posted 7 Apr 2019 on Hotels
Bad travel desk and bad service to and from airport/train. But hotel bar and restaurant staff Milind Rakesh & baba have me giving this hotel a decent review, otherwise I would’ve given 1 star. The first day the hotel driver took us to Ajanta Caves, & while We said we didn’t want to guide he took us to someone who we were told worked for the hotel and would walk us to the entrance - he ended up walking us into his shop!! Spent an hour trying to get us to buy stuff. then the next day we were pressured into stopping at other so-called stops that turned out to be shops . Last day we were told our ride to the train was complementary for the hotel and the driver ended up at the drop off telling us a cost of Rs.500 !! It was 3 minutes!! Unreal! I’m so disgusted w/the travel service. It was a rip off and don’t believe the who complimentary part of the pick up and drop off. That was my last straw, I might’ve let the rest go, but that angered me. To say it’s free and then charge us. I’ll be writing the hotel as well. See below the friendly driver who ripped us off in the end. Also posted photos of the employees who made the bad parts fade away w/good conversation - good gems in the hotel.
Comment from Hotel Management
7 May 2019 by Faiyaz Qaisari/Front Office Manager, Hotel Management
Dear Ms. Chandler & Mr. Poane, It was a pleasure to have you stay at The Ambassador Ajanta during your recent visit to Aurangabad and we appreciate your time to review us on this platform .On the very onset please accept my apologies for the inconvenience caused during your most recent stay with us . At The Ambassador Ajanta , we are committed towards providing our guests with the most safe and secure home away from home experience and I sorry to learn that we could not live upto your expectation. We have taken up with the travel desk with seriously for the behaviour of their driver and initiated training for all the drivers of the complex to avoid such incidents. I have also shared your appreciation with concern associates and they were glad to learn it. I hope you would treat this incident in isolation and give us another opportunity to showcase our signature hospitality and service. I look forward to welcome you on your next visit soon. Thank you once again!
5 out of 5
by a verified traveller from Glasgow, UK.

Stay very much recommended.

Posted 25 Mar 2019 on Hotels
Extremely well-maintained hotel with a large backyard incorporating swimming pool. sports centre, tennis court, and a jogging and walking track. We stayed at room 119, which included an open verandah. Reception and housekeeping staff polite and helpful. Breakfast is very good, menu changes daily with chef standing by taking requests for making omelettes, dosas (rice crepes), uttapams, etc. Special mention to Babasaheb in the restaurant, who took special care for my mum and uncle's dietary needs. The buffet dinner is also very good, but could do with at least two non-veg items instead of just one chicken preparation which was quite spicy and hot to my taste. So one preparation could be less spicy and the other one spicier, keeping everyone happy. You also get a 20% discount on lunch and dinner while staying in the hotel. The reception staff allowed us to check out late at 2pm on request without incurring any extra charges. We also got dropped off for free at the local airport. The room furniture has an eighties feel, could do with a slight facelift, especially in the bathroom, but probably still will get away without doing anything over the next 4-5 yrs. Wifi reception pretty good, even in the swimming pool outside. Overall, a very good experience, and recommended to all who can afford it.
Comment from Hotel Management
1 Apr 2019 by Management Team , Hotel Management
Dear Mr.Showmen, Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We look forward to welcoming you back for another comfortable stay. Warm Regards Faiyaz Qaisari Front Office Manager
4 out of 5
by a verified traveller

Good hotel for business trops

Posted 21 Mar 2019 on Hotels
This hotel is perfect for a business trip and for a stay for couple of days
Comment from Hotel Management
24 Mar 2019 by Management Team , Hotel Management
Dear Guest, Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We look forward to welcoming you back for another comfortable stay. Warm Regards Faiyaz Qaisari Front Office Manager
4 out of 5
by a verified traveller

Good value for money

Posted 17 Mar 2019 on Hotels
The hotel was alright with excellent links to most places in the city. The room needs a bit of uplifting particularly with flooring however this does not affect yout stay.
Comment from Hotel Management
24 Mar 2019 by Management Team , Hotel Management
Dear Mr.Vivek, Thank you very much for giving us an opportunity to be of service to you. We appreciate the fact that you have taken the time to write your review on this forum. I am sorry that some of our products did not meet your expectations. We are extremely sorry for any inconvenience caused. I would like to take this opportunity to inform you that we have scheduled a soft refurbishment of the property and I am sure you will find a refreshed experience whenever your travels bring you back to us. Similarly, we are imparting rigorous trainings to the team primarily aimed at providing our esteemed guests with the most superlative hospitality experiences We are indebted to guests like you who are candid with their feedback and in turn providing us with real fodder to work on bettering our guest experience. We thank you for giving us insight on our product and services and look forward to welcoming you back to get a first-hand experience of the improvement measures that have been initiated based on the valuable feedback of our most valued guests like you. The team and I look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! General Manager
5 out of 5
by a verified traveller

Like a place

Posted 11 Mar 2019 on Hotels
Absolutely stunning hotel with amazing facilities and services par none
Comment from Hotel Management
24 Mar 2019 by Management Team , Hotel Management
Dear Guest, Greetings from Hotel Ambassador Ajanta! Thank you for your recent stay at Hotel Ambassador Ajanta and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement on Expedia and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Hotel Ambassador Ajanta. Best Regards, Front Office Executive, Abdul Khalid