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Pelicanstay at Auckland CBD

4.0 star property
Hotel with a fitness centre, steps from Sky Tower

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November 2024

Photo gallery for Pelicanstay at Auckland CBD

Indoor pool, outdoor pool
Front of property
Apartment, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi
Restaurant
Interior

Reviews

7.4 out of 10

Good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

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Showing 2 of 2 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 2 bedrooms, iron/ironing board, free WiFi

Apartment, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Terrace/patio

Apartment, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 118 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Restaurant
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The price is ₹8,086
₹9,299 total
includes taxes & fees
29 Sept - 30 Sept
Soho Hotel Auckland

About the area

Map
35 Hobson Street, Auckland, 6001

What's nearby

  • Sky Tower - 3 min walk
  • SkyCity Casino - 3 min walk
  • Queen Street Shopping District - 5 min walk
  • Princes Wharf - 8 min walk
  • Auckland Ferry Terminal - 9 min walk

Getting around

  • Gaunt Street Tram Stop - 8 min walk
  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Shakespeare Hotel - ‬3 min walk
  • ‪Akbar Durbar Indian Takeaways - ‬1 min walk
  • ‪The Glass Goose - ‬3 min walk

About this property

Pelicanstay at Auckland CBD

Upscale hotel near Sky Tower
Close to SkyCity Casino and Queen Street Shopping District, Pelicanstay at Auckland CBD provides a terrace, a gym and a sauna. For some rest and relaxation, visit the sauna. Free in-room WiFi and a restaurant are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool
  • An outdoor tennis court, self-parking (surcharge) and a lift
  • Smoke-free property
Room features
All guest rooms at Pelicanstay at Auckland CBD have thoughtful touches, such as air conditioning and separate dining areas, in addition to amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Separate dining areas, kitchens and full-sized fridge/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (NZD 25 per day)

Food and drink

  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Guest services

  • No housekeeping service

Outdoors

  • Terrace

Spa

  • Sauna

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Portable fan
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Late check-in fee: NZD 25 for check-in between 9 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.5 per cent for credit card payments
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: NZD 105 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: NZD 25 per day
  • Late check-in fee: NZD 25 for check-in between 9 PM and midnight
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards

Property is also known as

Furnished Apartment Auckland CBD
Furnished Apartment CBD
Furnished Auckland CBD
Furnished CBD
Pelicanstay at Auckland CBD Hotel
Pelicanstay at Auckland CBD Auckland
Pelicanstay at Auckland CBD Hotel Auckland

Frequently asked questions

Does Pelicanstay at Auckland CBD have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Pelicanstay at Auckland CBD pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicanstay at Auckland CBD?

Self-parking is available for NZD 25 per day.

What time is check-in at Pelicanstay at Auckland CBD?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available from 9 PM to midnight for a fee of NZD 25.

What time is check-out at Pelicanstay at Auckland CBD?

Checkout is at 11 AM.

Where is Pelicanstay at Auckland CBD located?

Located in Auckland Central Business District, this hotel is within a 5-minute walk of Sky Tower and SkyCity Casino. Auckland Ferry Terminal and Queen Street Shopping District are also within 10 minutes. Gaunt Street Tram Stop is 8 minutes by foot and Daldy Street Tram Stop is 12 minutes.

Pelicanstay at Auckland CBD Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
*** READ THE FINE PRINT FIRST ***
I'd written a long review but the damn thing got lost when I submitted it. Watch out for hidden 3.5% surcharge on your card which is only mentioned on you have confirmed your booking - and after they've taken your money. There is a $105 cleaning charge which is ok for a long stay but not for a few nights. There is no service during your stay. Make sure you ring the 'onsite manager' (yeah right - they are at least 10mins away). Dont bother trying the Hotel staff they wont want to know as it is a private apartment in the hotel building, nothing to do with the hotel (no room service, cleaning etc), but you can use the pools and sauna. Ive written more in a photo I've uploaded as I ran out of text space in my original scathing review.
Stayed 14 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
One to avoid.
Getting the keys was ok received a text in advance with instructions. The room booking was for my parents, retired, from out of town for a concert. Keen for it to be a little special for them. However all disappointed to find the room was filthy. Crumbs and hair in crevasses of couch cushions, hairs on the basin and rubber seals coming off the shower, fingerprints all over the chrome, it all felt very grubby. Parents sat on blankets on couch. To top it all, in the fine print of the reservation was a hidden cleaning charge of $105!!!! Outrageous. Definitely one to avoid.
Stayed 1 night in Feb 2019

8/10 Good

Valgeir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was good, great balcony but not very good condition of outdoor furniture. Beds were comfortable. Older apartment but everything you need. Unfortunately the dishwasher was leaking when we arrived and continue to leak all over the kitchen floor the whole time we were in the apartment despite ringing to let them know.at least twice. Also asked for extra towels to mop up the floor continuously which didn't happen.
Stayed 5 nights in Nov 2018

10/10 Excellent

Andrew, Heriot, NZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to find and check in. Great car parking facilities. Would be good to have tea and coffee in room, or at least know it was not there. Not a major and definitely did not upset our stay. Great rooftop pool area
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Room was large and had everything I needed
Stayed 2 nights in Oct 2018

8/10 Good

Lorna, Northland

Liked: Cleanliness, room comfort
Check in needs to be addressed. We waited in the hotel foyer for 45minutes before being met by the “onsite” supervisor who checked us in. The apartment was very spacious and faultlessly clean. No complimentary tea or coffee but the free wifi was a very pleasant surprise. Maintenance needs to be improved. The light above the vanity did not work, nor did one of the two lights in the lounge which made it very dark. There was a bulb missing from one of the bedside lamps. There was confusion over the parking as we’d been told the supervisor would organise it. She told us there’s was none but we could use the public car park next door to the hotel. As it was the weekend we were lucky to get a park on the street which was cheap and convenient. Guests have full access to all the hotel amenities which is a definite plus. Walking distance to the city centre and the vibrant viaduct. Overall very good value for the money and we would definitely stay here again. Next time, we’ll check the lighting before the supervisor leaves.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back for another visit & bringing friends!
Value for money, venue was amazing, clean & welcoming.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible communication and misleading advertising
I booked at what I thought from the pictures was the Heritage Hotel in Auckland. It turned out that while my apartment was in the building it was privately run. This was not at all clear when booking. When I went to check in the hotel had no record of me as I was not actually booked there. There was nothing on my itinerary to tell me how to check in and it took a phone call to wotif and then a wait for the person to turn up. All in all the check in took me about an hour from the time of my arrival. It then turned out that I couldn't get room service as I was not actually part of the hotel. The next morning my key no longer worked and when I contacted the agent she was out of town and wasn't back until 9pm that night. so the poor hotel staff had to keep running up and down to let me in which they didn't have to do. The agent promised that she would arrive at 9pm to fix the issue she didn't turn up and that meant I was still stuck with asking hotel staff to let me in. This also meant I couldn't use the facilities such as the gym. I felt ripped off. There was also no tea/coffee or milk which you would expect at a hotel so I had to purchase my own.
Stayed 2 nights in Aug 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auckland CBD apartment
Very disappointing checkin Key was not available on site & there was no one there to meet us even though we had advised our arrival information The apartment was not what we had chosen and was unsatisfactory We had to stay there the first night and we were moved the next day which was disrupting This apartment was much nicer but still no balcony, no bath and only a queen bed
Stayed 8 nights in Jul 2018

10/10 Excellent

Erlyn, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended accomodation
We are very pleased with the apartment. Centrally located close to restaurants and bus stops. We loved the indoor pool, spa and gym. Kids loved the Netflix. The apartment has fully equipped kitchen plus a washing machine. But as this is a privately owned unit in a hotel there is no housekeeping. Overall, it was a great experience staying in this apartment and would definitely recommend to friends.
Stayed 4 nights in Jul 2018

8/10 Good

J, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Right In the CBD
Great location, handy to everything CBD. Walking distance to Spark Arena. Nice apartment. Pool,sauna,spa access rooftop pool. Thanks 😊
Stayed 3 nights in Jul 2018

6/10 Okay

Lawrence

Liked: Cleanliness
Great location and easy access to the hotel. Apartment was spacious and self contained including washer/dryer. I found it a little “tired” in decor, bedding etc.
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing 4 Days
Had a fabulous stay and the apartment was amazing. A full kitchen with everything you would need including a large fridge, great for the wine and water. Large dining and living space with an office work area, wooden floors. Large bathroom with washer and dryer. Spacious bedroom with room to put suitcases etc and not trip over them. All this in an amazing heritage building. Walking distance to Al Browns Depot and all the other restaurants in the area of Federal Street. Viaduct easy walk for meals at Giraffe and Hanoi.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Amazing - roomy, easy access to the CBD (including Sky City).
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
City apartment
Nice apartment and very comfortable beds! No complimentary tea or coffee. No glass top on outside table to be able to eat on the amazingly large balcony.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was centrally located in the downtown core and the apartment unit was very comfortable and spacious. Would certainly recommend to others. Some miscommunication about parking led me to an offsite parking garage for 2 days, which ultimately cost me double the parking charges if I’d left the car onsite.
Stayed 2 nights in Apr 2018

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not as described
Getting the keys was a hassle. The apartment is in a hotel, but the hotel does not have the keys. You have to call and wait for the keys to be delivered. No parking at the hotel where you can wait for the keys. Cannot even park out the front as you get pushed along as it is an unofficial, and unsigned taxi wait area. The shower mount bracket was missing so had to hold the shower head by hand. Reported it missing the day after arrival. Was told that they knew about it, but it would not be fixed. Very hard to shower when you only have one usable hand!! The advertisement on hotels.com said the room had a king size bed and a combo bath/shower. It didn't. Was a queen and a shower only. When we reported this the next day was told that the ad was a generic ad. We needed the king size bed and the bath/.shower combo. Very disappointed that no attempt was made to fix the shower. Very disappointed that the room was not as described and the contact did not even attempt to fix it. The room description says limited cleaning. We found that limited cleaning = no cleaning. They will clean after you leave. We were there for 9 nights. More misleading descriptions.

2/10 Terrible

Logan, Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the booking did not exist
on arriving at hotel reception from overseas with our family (3 young children) we find that there was no booking with the hotel. The accommodation is not a hotel room but a privately owned apartment within the hotel building not managed by the hotel at all. the hotel reception staff were excellent, confirming that we had the correct address but that they had no details of our booking, despite showing them our confirmation email. then we tried to call the number on the Wotif booking confirmation. the number was incomplete had so I could not contact anyone. There was no contact information given at all (including no email or mobile). I am absolutely disgusted that Wotif would allow this booking to occur without any vetting of the accommodation provider. We still do not know who the accommodation provider or manager was/is. Do not ever use this accommodation, particularly if coming from overseas. I will never use Wotif again as a result of this experience.
Stayed 4 nights in Mar 2018

6/10 Okay

LeauBabe, Wellington

Liked: Cleanliness, staff & service, room comfort
Shower or not
The shower head wasn't stabilised and therefore difficult to shower. The sink in the bathroom wasn't made for short people (i.e. it was a struggle to brush you teeth over the sink). The television in the living room wasn't working. On our second night, there was a leak from the ceiling and not sure where it came from however it did stop when we turned off the dryer and the air conditioner. The bed wasn't a King size as it claimed to be.
Stayed 2 nights in Feb 2018

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

4/10 Poor

Hog, Sydney

Disliked: Staff & service, property conditions & facilities, room comfort
location the only positive
Check in was an issue due to late arrival of owners representative. Hotel staff not interested as this rental is outside of hotel operations.
Stayed 2 nights in Feb 2018

8/10 Good

Dave, Auckland

Liked: Cleanliness, staff & service, room comfort
A well appointed hotel in the centre of Auckland
This hotel is well located to provide easy access to Auckland's inner city restaurants, bars and attractions. It is a classy property.
Stayed 2 nights in Feb 2018