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Reviews of Homestead Apart-Hotel

2.5 out of 5
Homestead Apart-Hotel
701 Black Horse Pike, Pleasantville, NJ

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 823 reviews" "
Rating 8 - Good. 239 out of 823 reviews" "
Rating 6 - Okay. 105 out of 823 reviews" "
Rating 4 - Poor. 67 out of 823 reviews" "
Rating 2 - Terrible. 111 out of 823 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations on 24 May 2024
Thank you for staying with us.

6/10 Okay

Samantha

Stayed 1 night in May 2024
Response from Guest Relations on 20 May 2024
Thank you for rating us.

8/10 Good

Darci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE LOCATION WAS GOOD FOR THE CONCERT AT BOARDWALK HALL. THE ONLY PROBLEM WAS THERE WAS NO POTS AND PANS TO COOK. SO THE WEEKEND WAS GOOD. WILL DEFINATELY STAY HERE AGAIN.
Stayed 2 nights in May 2024
Response from Guest Relations on 20 May 2024
Thank you for your feedback.

8/10 Good

Darci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY THING I DIDN'T LIKE AT THE PROPERTY WAS IT SAID FREEE HOT BREAKFAST BUT IT WAS ONLY BREAD FOR TOAST AND COLD CERAL.
Stayed 1 night in May 2024
Response from Guest Relations on 17 May 2024
Thank you for staying with us, thank you for your feedback.

10/10 Excellent

Ana, Bronx

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Guest Relations on 10 May 2024
Thank you for staying with us.

10/10 Excellent

Ana, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and nice they had pots pans and plates in the room.
Stayed 1 night in May 2024
Response from Guest Relations on 10 May 2024
Thank you for your positive feedback.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in May 2024
Response from Guest Relations on 10 May 2024
Thank you for being a valued guest.

8/10 Good

Eleanor, HOLIDAY, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were very friendly
Stayed 4 nights in Apr 2024
Response from Guest Relations on 10 May 2024
Thank you for staying with us.

6/10 Okay

Della Kim

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are dated. Bathtubs were rusty and paint chipping. TV remote did not work, man smoking pot at front entrance. Hotels indicates they are full efficiency but there was very limited dishes and hardly no cutlery. No coffee pot in room. Ice machines were non functional on floors 2 and 3. Noisily at night with trucks pulling in to park and sleep. Overall not the best
Stayed 1 night in May 2024
Response from Guest Relations on 5 May 2024
Thank you for staying with us, thank you for your positive feedback.

10/10 Excellent

Melissa

Stayed 2 nights in Mar 2024
Response from Guest Relations on 20 May 2024
Thank you for your valued stay.

6/10 Okay

Suldelis

Travelled with partner
Liked: Amenities
Okay
Stayed 1 night in Apr 2024
Response from Guest Relations on 28 Apr 2024
Thank you for your valued rating, thank you for staying with us.

8/10 Good

Suldelis

Okay
Stayed 1 night in Apr 2024
Response from Guest Relations on 28 Apr 2024
Thank you for your valued rating. Thank you for staying with us.

10/10 Excellent

natalee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to everything
Stayed 4 nights in Mar 2024
Response from Guest Relations on 20 May 2024
Thank you for staying with us.

6/10 Okay

CARLENE

Travelled with family and small children
Liked: Staff & service
The kitchen area in the rooms were dusty. Luckily I brought Lysol wipes. Also the breakfast option was very limited/ cheap. I wasn’t looking for full breakfast but atleast provide quality orange juice.
Stayed 3 nights in Apr 2024
Response from Guest Relations on 26 Apr 2024
Thank you for your feedback, and thank you for staying with us.

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Apr 2024
Response from Guest Relations on 22 Apr 2024
Thank you for your positive rating, and thank you for staying with us.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations on 19 Apr 2024
Thank you for your valued rating, thank you for staying with us.

8/10 Good

Rico

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Guest Relations on 15 Apr 2024
Thank you for staying with us.

10/10 Excellent

Rasheed

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Relations on 12 Apr 2024
Thank you for staying with us.

10/10 Excellent

Nathaniel

Stayed 1 night in Mar 2024
Response from Guest Relations on 28 Apr 2024
Thank you for your valued rating. Thank you for staying with us.

8/10 Good

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
We didn’t have any significant issue. Our only suggestion would be to inform there are no plates, cups, utensils as we needed to supply them. Otherwise room was what we thought it would be, clean too.
Stayed 2 nights in Apr 2024
Response from Guest Relations on 5 Apr 2024
Thank you for staying with us, and your feedback.

2/10 Terrible

Chauntil

Travelled with family and small children
Disliked: Staff & service
A double queen studio suite w/sleeper sofa reserved online via 3rd party booking. Arrived & confirmed w/ front desk attendant the room was correct, a suite for 6. He asked how many ppl in my party. I informed him only children accompanied & the booking site advertised children stay for free. The reservation was booked with my adult son’s card. He asked for the card used on the reservation to place a $200 refundable damage deposit. I gave him the card he requested. He said he couldn’t take the card, which is completely understandable, but then continued to chastise me, condescendingly stating “You should know better,” insulting me. I gave him another payment card issued to me to place the deposit & pay for the room. The room he gave us was not the correct suite as he confirms & charging a higher price for. I asked if there would be compensation do to his error & the incorrect price point. He said there was nothing that could be done. I attempted to politely suggest acceptable resolutions. He wouldn’t let me speak & continued to interrupt me & began to yell. Any time I spoke, he shouted HELLO! Pounded his fist on the desk. I was embarrassed, frightened & defensive. He threatened police & to throw us out after 10pm & a 2 hour drive. I made it clear if he did & had my children put out in the cold after advance reservation & pay b/c of negligence & error, I would civilly sue faster than he could blink. Hotel is aesthetically pleasing. Pool is nice. Breakfast provided. Dude sucks.
Stayed 1 night in Apr 2024
Response from Guest Relations on 5 Apr 2024
Thank you for your stay, and positive feedback.

2/10 Terrible

Glenn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was nice. The room was extremely dated and had a foul smelll of cleaning products and they have mice. I left the hotel but at least they refunded me the 2nd night I paid for
Stayed 2 nights in Mar 2024
Response from Guest Relations on 1 Apr 2024
Thank you for your feedback.

8/10 Good

ARDELL

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Guest Relations on 13 Mar 2024
Thank you for staying with us.

8/10 Good

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from extremely loud, banging refrigerator in one of our rooms, and a lost baby with police presence in the middle of the night. Everything else was very nice.
Stayed 1 night in Feb 2024
Response from Guest Relations on 2 Mar 2024
Thank you for staying with us.

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it here! Definitely planning on stay again next February!!!! I think the pool area has to much chlorine all my girls were coughing and eyes were red! Overall it was great!
Stayed 2 nights in Feb 2024
Response from Guest Relations on 1 Mar 2024
Thank you for staying with us, see you in the coming year.

8/10 Good

Twaijia

Liked: Cleanliness, staff & service
This property is in a great location, it was clean, and had free breakfast despite having a kitchen in every room... sets them apart from the rest because that is unheard of. The staff was phenomenal and was always willing to help.
Stayed 2 nights in Feb 2024
Response from Guest Relations on 1 Mar 2024
Thank you for your positive feedback, thank you for staying with us.

8/10 Good

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , rooms were clean .
Stayed 3 nights in Feb 2024
Response from Guest Relations on 26 Feb 2024
Thank you for your valued rating and positive feedback.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Relations on 1 Mar 2024
Thank you for your valued business.

6/10 Okay

Mirna

Liked: Staff & service
Disliked: Cleanliness
The property was very convenient to stay at. Staff was very courteous and nice. The room was nice, except bathroom had roaches crawling at night. The tub was dirty.
Stayed 3 nights in Feb 2024
Response from Guest Relations on 26 Feb 2024
Thank you for staying with us and your feedback.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
FELT SAFE
Stayed 1 night in Feb 2024
Response from Guest Relations on 24 Feb 2024
Thank you for your valued rating and feeling safe for your stay, and thank you for staying with us.

8/10 Good

Rashaun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your valued rating. Thank you for your recent stay with us.

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was friendly.
Stayed 2 nights in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your positive feedback, thank you for your stay.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great
Stayed 1 night in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your valued rating, thank you for your stay.

6/10 Okay

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition of the property wasn’t the best plus the inside like the garden tub needs update looks like just wasn’t clean. Average upcoming but not recommend wouldn’t be a full stay.
Stayed 1 night in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your honest rating, and feedback, thank you for your stay.

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely a filthy dive.. i only booked the place because the room had a jacuzzi. To which was the most ghetto filthy and busted up jacuzzi I've ever seen in a hotel. The walls in the bathroom had stains, the sofa ans fabric chairs were completely filthy and staind. The kitchen are was beat to hell with missing doors and broken parts.
Stayed 1 night in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your honest rating, and feedback, thank you for your stay.

8/10 Good

Gizelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations on 23 Feb 2024
Thank you for your honest rating, thank you for your recent stay.

10/10 Excellent

Antoinette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is awesome!!! Will book here everytime for a.c trips. Great customer service everyone is delightful and nice!
Stayed 1 night in Feb 2024
Response from Guest Relations on 18 Feb 2024
Thank you for your valued rating and feedback, see you in the near future for your stay.

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024
Response from Guest Relations on 18 Feb 2024
Thank you for your valued rating, thank you for staying with us.

10/10 Excellent

Veronica

Stayed 7 nights in Feb 2024
Response from Guest Relations on 17 Feb 2024
Thank you for your valued rating, we are glad your enjoyed your stay.

10/10 Excellent

Lovely

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good place to stay
Stayed 2 nights in Feb 2024
Response from Guest Relations on 16 Feb 2024
Thank you for your valued rating, glad you enjoyed your stay.

4/10 Poor

Denise

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
when we checked in, the room was very dirty, they accomadated us with another room, but in general the price I paid was not worth to stay at all
Stayed 1 night in Feb 2024
Response from Guest Relations on 12 Feb 2024
Thank you for your honest rating, by housekeeping standards rooms must be clean prior to check in.

8/10 Good

Zakirah

Travelled with partner
Liked: Cleanliness, amenities
Loved this hotel everything was perfect. check in was smooth and easy the space was nice. Hot tub wasnt as clean and there weren't enough pillows.
Stayed 2 nights in Feb 2024
Response from Guest Relations on 9 Feb 2024
Thank you for your valued rating and positive feedback.

8/10 Good

Gaspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Relations on 9 Feb 2024
Thank you for your positive rating.

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,5 stars
Beautiful, clean and quiet, I was so comfortable and relaxed, staff were pleasant and kind, the breakfast was convenient, This hotel will be my go to place from now on, It was 13 minutes to the water park at the Showboat and was very easy directions, thank you, it's been a long time since I found a hotel I was pleased with, my daughter loves this place now 👍
Stayed 1 night in Feb 2024
Response from Guest Relations on 9 Feb 2024
Thank you for your appreciated rating and wonderful feedback. Glad you enjoyed your stay.

8/10 Good

johnathin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Guest Relations on 9 Feb 2024
Thank you for your positive rating and feedback.

2/10 Terrible

Anastaisa

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel jacuzzi tub was in horrible conditions. It had black and brown stains inside tub. Tub was not clean. I purchase my own cleaning supplies and used a towel to step on on the inside on tub while bathing. The room had hair all over the place. It was not cleaned at all. Food was still left in the refrigerator from previous guest. I requested all new clean sheets
Stayed 3 nights in Jan 2024
Response from Guest Relations on 5 Feb 2024
Thank you for your positive feedback. Our housekeeping staff maintains our rooms with upmost cleanliness prior to arrival.

6/10 Okay

Vanessa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is never available staff is nonchalant
Response from Guest Relations on 5 Feb 2024
Our front desk is 24hours. We appreciate your positive feedback.

8/10 Good

Marcus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2024
Response from Guest Relations on 29 Jan 2024
Thank you, Marcus for being our valued guest. We are pleased you had comfortable stay and your much appreciated rating. We look forward to welcoming you in the near future.

10/10 Excellent

Latoya

Liked: Staff & service, property conditions & facilities
The kitchen
Stayed 1 night in Jan 2024
Response from Guest Relations on 29 Jan 2024
Thank you, Latoya for your rating, we are glad you enjoyed the kitchen accommodation for your recent stay.

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on 29 Jan 2024
Thank you, Leonard for your stay and appreciated rating.