Dear Betty,Thank you for taking the time to leave a review. I'm sorry to see that your recent stay with us did not meet your expectations. We strive to ensure that every guest has a positive and enjoyable experience, and it appears we fell short during your visit.If you have specific concerns or issues that you encountered, I would love to hear more about them so we can address them directly. Please feel free to contact me directly so we can discuss your stay in more detail.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide a much better experience in the future.Best Regards,Michelle H.,General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Gary,Thank you for taking the time to provide your feedback regarding your recent stay with us. I am sorry to hear that your experience did not meet your expectations.We aim to provide a peaceful and comfortable environment for all our guests, and I regret that we fell short during your stay. We will review our policies and work on improving the situation to ensure a better experience for our guests.Your feedback is valuable to us as it helps us improve our services. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact me directly.Thank you for staying with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.Best regards,Michelle H.,General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Virginia,Thank you for sharing your feedback with us. I am truly sorry to hear about your recent experience at our property. We strive to provide an environment that is both welcoming and secure for all our guests. Please be assured that we take such matters very seriously and will be investigating this further to ensure that appropriate measures are taken to prevent similar occurrences in the future.If you would be willing to give us another opportunity, I would like to personally oversee your next stay to ensure a much-improved experience. Please feel free to reach out to me directly so we can discuss this further.Thank you once again for your feedback, and I hope we have the chance to restore your faith in our hotel.Warm Regards,Michelle H.,General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Peninah, Thank you for taking the time to share your feedback. Your satisfaction is important to us, and we would appreciate any specific details you can provide regarding areas where we can improve.Please feel free to reach out to us directly so that we can address any concerns you may have had during your stay. Your input helps us ensure that we are meeting our guests' expectations.We hope to have the opportunity to welcome you back and provide you with an exceptional experience.Warm regards,Michelle H.,General ManagerBest Western Atlanta-Marietta Ballpark Hotel

Dear Jim,Thank you for your recent feedback regarding your stay with us. We understand your disappointment that the pool was not available during your visit. We are happy to inform you that our pool is scheduled to open next month, just in time for the summer season. We are working diligently to ensure it's in perfect condition for our guests to enjoy.We apologize for any inconvenience this may have caused during your stay. We hope that you will consider visiting us again in the future to experience the full range of amenities we have to offer, including our refreshed pool area.We look forward to welcoming you back and providing you with an enjoyable stay.Warm regards,Michelle H.,General ManagerBest Western Atlanta-Marietta Ballpark Hotel

Dear Rebecca,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the issues you encountered during your time with us. Your feedback is invaluable to us as we continuously strive to improve our services.We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience. Please feel free to contact us directly if there is anything else we can do to enhance your future stays with us.Warm Regards,Michelle H., General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Betty,Thank you for choosing to stay with us. While we appreciate all guest reviews, we are disappointed to learn that your experience did not meet your expectations.Your satisfaction is our top priority, and we are committed to ensuring that all guests have a comfortable and enjoyable stay with us.We hope that you will consider giving us another opportunity to exceed your expectations in the future. If you would like to discuss your experience further or have any additional comments, please do not hesitate to reach out to me directly.Warm Regards,Michelle H.,General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Daeja,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the disturbance during your visit. Please know that we take such matters very seriously, and we are actively addressing this issue to ensure a more peaceful environment for all our guests.We strive to provide a comfortable and enjoyable experience for everyone, and we regret that we fell short during your stay. Your feedback is valuable to us, and we will use it to improve our services and prevent similar incidents in the future.If there's anything else you would like to discuss or if we can assist you in any way, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Michelle H.,General Manager Best Western Atlanta-Marietta Ballpark Hotel

Dear Sean,Thank you for bringing this serious matter to our attention. We are deeply sorry to hear about your experience during your recent stay at our hotel. We take security and the safety of our guests very seriously. While we do have security measures in place, including surveillance cameras, we are investigating this incident further to identify any potential gaps in our security protocols and to prevent such occurrences in the future.Please rest assured that we are working diligently to address this issue and enhance our security measures to provide a more secure environment for all our guests. If there's anything else we can do to assist you during this time, please don't hesitate to reach out to us directly.We sincerely apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.Warm regards,Michelle H.,General ManagerBest Western Atlanta-Marietta Ballpark Hotel