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"We loved our stay!"

"No Ac. Heaters do heat well and bedding keeps your warm. Restaurant/ store staff was great and hotel staff was kind but we had people two rooms down and adjacent to us that were loud and had dogs barking in their rooms until 3am. Staff did nothing about the noise. Their private hot springs was nice and enjoyable but the side wall in there was completely rusted and needs replacement. Itd be very coll if they added a way to adjust the heat like Haven hot springs "

"This is a very old hotel, if it can be called that. The room is very small and smells old, along with the hallway you have to walk along to get to the small room. They have tried to make them look better, but it is a no for me."

"I have pictures and videos of this horrible unsafe condition. Bug's all over dropping off the ceiling threw the night all over the walls and floors. Dirty sheets other people's hair and glasses in the bed and some type of orange stains. Tube had other people's hair, mold, staind towels, toilet was not clean. The bathroom amenities had been opened and used prior to us. On the other bedroom it looked like mouse poop on the bed sheet. We had to remove our shoes and socks because the floor in the kitchen we kept catching on their LVP or laminate flooring because it's uneven and coming apart so we had to be barefoot stepping on bugs to the point where our feet were disgusting black. There was holes in the walls. Dead bugs and mold in the window seals. The walls had painted bubbling. Even though it says that we could check in early unless people were there we were not able to. So we had to find a place to go until we could check in at 4pm it was raining and we had kids with us. Our 11/2 year old and 9 year old had gotten really wet and even though it said it had washer and dryer it didn't. So no we couldn't wash our sheets or even dry our clothes from being wet. There was ant traps on the floor and on the counter when I made coffee we found out that there was bugs in our coffee. We also found a pill in the couch that our 1 1/2 years old could have gotten a hold of. With balloons that she did find. All the towels were staind but one. I would like a refund for our stay. "

"Very quiet and peaceful stay, love the abundant wildlife and pleathora of hot springs close by. "

"Beautiful location, clean room, no heat!"