2/10 Terrible
Kaitlyn
Travelled with group
19 Jun 2024
Disliked: Staff & service
The hotel was nice, but we encountered so many issues here with our stay. First, we got there and had to wait in line for 45 minutes to checkin, just to be told our room wasn't ready and we'd have to wait for it. Other people were also stuck waiting with us. Finally, we had to ask after waiting for some time to be told that our room is ready. We had arrived over an hour after our checkin time, so it doesn't make sense that our room isn't clean and ready for us. The next issue was the AC was not running properly, leading our room to be hot. It was very uncomfortable. The final straw for us was that house keeping woke us up at 9:30am by busting in our room the next morning when check out wasn't until 11am. Just very unorganized.
Kaitlyn
Stayed 1 night in Jun 2024