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"3 adult men were suggested to sleep in one King bed!!! Wow! We were really shocked how unfriendly the check in progress can be!!! The manager at the reception told us that they are lack of twin rooms. We were suggested to use one King bed for three of us!!!!)) Can you really imagine this?!))) By the way, we are are 3 adult men, we are very friendly but we're not eager to sleep all together. I'd like to remind that we payed the room for 3 adults and requested a twin bed and an extra bed."

"Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))"

"I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you."

"Great place to stay "

"The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness."

"The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect. "

"Really great hotel. The staff was super accommodating, nice rooms and health center, healthy and abundant breakfast buffet. "

"Very nice hotel with friendly staff. "

"Really nice and friendly "