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"The hotel staff were not very helpful. It would be better if they could provide useful information, such as nearby restaurants, when guests check in at the counter—especially since the hotel does not have its own dining facilities. Many guests are visiting for the first time, so this kind of guidance would really improve their experience. Many parking lots near hotel. 👍"

"The beds are very comfortable. All rooms have great views. Dinner and breakfast buffets offer many options. Highly recommended. "

"Kind, helpful staff, with a lovely cozy cabin including our own private onsen tub! The grill set and the chance to bring ingredients and cook or own meals on the private terrace made the stay so special and memorable."

"This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience."

"Beautiful resort! Amazing food! Beautiful robes! Staff incredibly helpful and friendly!! Will be returning!!"

"We were staying in annex Japanese Western room with river view, room is very spacious and comfortable. We were enjoying the buffet meals (breakfast and dinner) with lots of varieties of foods and drinks (included alcohol at dinner time only), also enjoying lounge with free drinks after dinner. Staff are very helpful and friendly, we would definitely stay at the same hotel again."

"Excellent customer service. Provides shuttle bus service on arrival and departure from the property. Also provides a free booking of a private Onsen room for every staying resident."

"Beautiful cottage with super friendly and helpful staff with plenty of rental options for on site entertainment "