Ramada by Wyndham Asheville / Biltmore West

Property class: 2

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Reviews

5.6 out of 10
Take advantage of an arcade/games room, dry cleaning/laundry services and a fireplace in reception at Ramada by Wyndham Asheville / Biltmore West. For some rest and relaxation, visit the sauna. The on-site restaurant, IHOP, offers breakfast, lunch, dinner and children's meals. In addition to a gym and a business centre, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About the area

West Asheville, a neighbourhood in Asheville, is home to Ramada by Wyndham Asheville / Biltmore West. Shoppers can check out Asheville Outlets, while everyone can enjoy the natural beauty of Biltmore Estate and Blue Ridge Parkway Asheville Entrance. Ready for a night out? Consider Harrah's Cherokee Center - Asheville and The Orange Peel. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Asheville travel guide
Map
275 Smokey Park Hwy, Asheville, NC, 28806

What's nearby

  • A calm river surrounded by dense green foliage and trees.
    French Broad River
    4 min drive - 5.0 km
  • A commercial building with a green facade and a sign that reads "Viva Bradley."
    Asheville Outlets
    4 min drive - 5.8 km
  • Center for Spiritual Living
    4 min drive - 3.7 km
  • WNC Farmers Market
    4 min drive - 5.3 km
  • Bob Lewis Ballpark
    5 min drive - 4.4 km

Getting around

  • Asheville Regional Airport (AVL)
    17 min drive

Restaurants

  • Chick-fil-A
    16 min walk
  • McDonald's
    11 min walk
  • Galactic Pizza
    6 min drive
  • Cracker Barrel
    5 min walk
  • Sonic Drive-In
    3 min drive

About this property

Ramada by Wyndham Asheville / Biltmore West

  • Hotel near Asheville Outlets
  • Take advantage of an arcade/games room, dry cleaning/laundry services and a fireplace in reception at Ramada by Wyndham Asheville / Biltmore West. For some rest and relaxation, visit the sauna. The on-site restaurant, IHOP, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Self-parking (surcharge), meeting rooms and a billiards/pool table
    • A TV in reception, a 24-hour front desk and a computer station
    • Coffee/tea in reception
  • Room features
  • All 159 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with premium channels
    • Microwaves, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • IHOP

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13,509 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per pet, per stay, plus a deposit of USD 15.00 per day
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM

Frequently asked questions

Does Ramada by Wyndham Asheville / Biltmore West have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9 AM to 10 PM.

Is Ramada by Wyndham Asheville / Biltmore West pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 15.00 per day and a fee of USD 25.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Ramada by Wyndham Asheville / Biltmore West?

Self-parking is available for a fee.

What time is check-in at Ramada by Wyndham Asheville / Biltmore West?

Check-in begins at 3 PM.

What time is check-out at Ramada by Wyndham Asheville / Biltmore West?

Checkout is at 11 AM.

Where is Ramada by Wyndham Asheville / Biltmore West located?

Located in West Asheville, this hotel is 2.6 mi (4.1 km) from Bob Lewis Ballpark and 2.7 mi (4.3 km) from Center for Spiritual Living. WNC Farmers Market and French Broad River are also within 6 miles (10 km).

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Reviews

Ramada by Wyndham Asheville / Biltmore West Reviews

5.6

6.0

Cleanliness

7.2

Location

6.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 289 out of 1000 reviews
Rating 4 - Poor. 249 out of 1000 reviews
Rating 2 - Terrible. 187 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed

The hotel was dirty I made reservations for one kings and they gave a room with two beds the hotel needs updating and cops where there not sure for what but it’s bad for the hotel
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
attractive property. Very good amenities. Only drawback was wifi was out and had been for a week.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. You can tell this was once a very nice place but hasn't been kept up for quiet some time. Non smoking room smelled of smoke so we moved to another room that smelled much better but we then found a cockroach in the bathroom. Sad to say we will not be back.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

It was a clean room and very efficient for our stay
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted to sleep in my car. It is worst in my life.
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

The hotel rooms are filthy and have not been updated in many years. Will never stay here again.
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

mold on the bathroom ceiling, the room smelled like stale air, carpets and chairs were dirty and we found 2 german roaches... not a reccomendation.
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

There was no refrigerator nor microwave in the room,the shower isn't made for anyone over 6 feet tall. The mattress had a dip in it was not good for my back.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Nice newly renovated
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

It was a cool stay but need some work my nightstand was broken n it had a bad smell had to spray my perfume.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy space. Close to many things and easy to access.
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you stood on the carpet for long enough your socks start to get wet
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Pass on by

Don't stay. It's deteriorating faster than they can renovate. Electrical outlets were broken. Missing base tiles in bathroom, roll in shower had no soap holder. Just pass on by down the road!
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness
Found Mold in bathroom. Air duct in bathroom had dust caked to it a half inch thick. Heat lamp switch was broke.. Coffee maker in lobby was broke. Heated pool was also inoperative. Hot tub also. No Wi-Fi signal to weak
Stayed 1 night in Nov 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
I didnot like : WI FI tecnical failure, swiminyg pool and jacuzzi lack of hot water, the fireplace by the hall not working, the coffe maker in the hall broke down.
Stayed 4 nights in Oct 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Gloomy and deteriorated

Hotel is outdated, dark, gloomy, and deteriorated.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Had to switch motels unexpectedly when a water problem came up at our original motel. The staff at Ramada handled everything well. The room was better than the other motel and overall our stay was very pleasant. The room and staff exceeded expectations. Based on this stay we will look at Ramada in the future.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a terrible state of disrepair. Torn sheetrock on the walls, a gaping hole between the bathroom counter top and “vanity”, poor lighting throughout the building, questionable plumbing, two working outlets in the entire room. Fiancé woke up with cluster of bumps resembling a rash from the sheets. Room was not clean, hotel does not smell clean.
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Super nice and polite clerk but this property is so run down we didn’t stay.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vics' Review

Room was nice, staff was friendly and the stay was comfortable
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in rooms walls were crumbling Had to change room
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Great Stay

Great stay, Comfortable beds and great area near many food places
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Do not stay here

This was a horrible experience. The room was dirty, furniture was broken, electrical covers missing with bare wires exposed. We should have asked for another room, but no living human being should be allowed to stay in the room we were assigned. Unfortunately, as we came in from dinner via Uber, we saw a part of the property that seemed to be in even worse condition. We won't opt to stay here again.
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
The place was old and falling down and probably should have been torn down years ago. The $135 we paid for each room was an absolute travesty! Never again!
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Convenient to Asheville. Place seemed a bit dated, but nothing non-functional or problematic. Worst I had to deal with was a noisy AC, so I just set the room cold and turned it off when I went to bed.
Stayed 1 night in Aug 2018