Indoor pool, pool loungers
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Reviews of Champneys Springs

3.5 out of 5
Champneys Springs
Gallows Lane, Packington, Ashby-de-la-Zouch, England

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 319 reviews" "
Rating 8 - Good. 111 out of 319 reviews" "
Rating 6 - Okay. 72 out of 319 reviews" "
Rating 4 - Poor. 38 out of 319 reviews" "
Rating 2 - Terrible. 17 out of 319 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Clare

Stayed 1 night in Apr 2024

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Wont be staying again
The resting area of the SPa was in the swimming pool which was noisy and had a class of aqua aerobics, screaming woman and loud music. Bedrooms were tired and nee a make over. Bar was stocked with one lager no beers ciders etc and a small expensive wine list. Dinner was served no mention of coast and what options available. Food was served just luke warm and was cold half way through.
Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
Average stay
Average but acceptable stay. Restaurant food was excellent though. The size of the television in the room was woeful.
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Food was nice, room was too hot but overall I had a pleasant stay.
Stayed 1 night in Dec 2023

6/10 Okay

Ian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
When i arrived in my room the shower was dripping and had leaked all over the bathroom floor. It was late so i didnt ask for a change of room. The room itself looked tired, there were marks across the walls and the mattress was old and thin, not very comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice recent redo of the lounge area.
Stayed 1 night in Nov 2023

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay but READ the small print it’s £70 PER PERSON PER DAY facility fee to stay in the hotel between 10.00 and 5.00
Stayed 2 nights in Sep 2023

4/10 Poor

Andrew

Business traveller
Liked: Staff & service
Disliked: Room comfort
Overnight stay
Stayed for one night with work, hotel was nice setting, however the rooms were not comfortable, two single beds pushed together and you could feel this when you moved, there was also an emergency light on in the room all night so it was not dark. The walls of the room were thin and you could hear the other guests alarms going off in the morning!
Stayed 1 night in Aug 2023

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

8/10 Good

Becky

Stayed 1 night in Jul 2023

8/10 Good

Stephen

Stayed 2 nights in Jun 2023

6/10 Okay

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but needs improvement
The room was a good size and a pet hate is ziplock mattress but still okay. The floor above was wooden and very noisy not correct spec for a hotel. The breakfast for some reason needed to be booked was only from 7-15 am the. Very slow seating you. Okay continental but no danish or rolls. Then you had to order cooked breakfast that took an absolute age to come (25 mins) and when it came. It was a very small breakfast with poor quality sausage (1) very over cooked bacon. Not good.
Stayed 1 night in Jun 2023

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
A vey nice place to stay staff were all very helpful. Can’t wait to go back
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly well mannered staff. Reception a bit slow as only on person to attend to arrivals. Good value food and drinks.
Stayed 2 nights in Jun 2023

4/10 Poor

Richard

Stayed 1 night in Jun 2023

6/10 Okay

Craig

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Madia

Stayed 1 night in May 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and service.
Stayed 1 night in May 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great reception on arrival, room had a nice view, bed and pillows were very comfortable,
Stayed 3 nights in Apr 2023

10/10 Excellent

Samantha

Stayed 1 night in Mar 2023

10/10 Excellent

Ben

Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Jan 2023

8/10 Good

Mr B J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check for correct post code
I find it amazing that a health spa has no sparkling water! Thy had run out of gas. There is no bar (I only drink sparkling water as a preference) so only wines available to others. I followed my sat nav and found myself the wrong end of the cut-in-half lane the hotel is situated in. 8 miles wrong way and hard to turn round. Check, Check, and double check before leaving. They have two postcodes, right one and wrong one.
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Dated
Rooms are a little dated with no luxury. No full length mirror, no biscuits, no fridge, old fashioned hair dryer, no air con control. Gluten free matrix for menu not easy to follow, could easily mark on menu the GF options.
Stayed 1 night in Oct 2022

6/10 Okay

ANDREW

Business traveller
Liked: Staff & service
Champneys - average
Clean with good leisure facilities. Restaurant - felt a bit like a production line, seating too close, food average, lacks bar and atmosphere.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay
Everything was great. Only complaint was the lack of loungers around the pool area.
Stayed 1 night in Oct 2022

6/10 Okay

Catherine

Stayed 1 night in Oct 2022

10/10 Excellent

Ron

Stayed 1 night in Oct 2022

10/10 Excellent

Ross

Stayed 1 night in Sep 2022

4/10 Poor

Oliver

Stayed 2 nights in Sep 2022

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Nicola

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Service very poor, had to wait 20 to be booked in. Restaurant again had to wait and then had to find someone to be seated. Service in restaurant average, no attentive service for price paying. 2 star service through out.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and a wonderful stay!
It's an amazing place to stay. Beautiful environment and the room is very clean, comfortable, and special. Staffs are very friendly and polite. I had a lovely stay and Strongly recommend it.
Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Stayed 1 night in Jun 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Lovely spa, cheerful staff, the building is a bit tired since the pandemic but pleased that it has managed to survive the lockdown.
Stayed 2 nights in May 2022

2/10 Terrible

Stephen

Business traveller
Disliked: Amenities
Check in was a poor experience, to slow and not welcoming. Check out was a disaster, due to lack of staff. Booking time slots for dinner and breakfast was inconvenient. Being up sold to at every opportunity was frustrating. Not made to feel welcome at all.
Stayed 2 nights in May 2022

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Was well looked after by all staff
Stayed 1 night in May 2022

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful. From the lady on reception when I arrived to the restaurant staff to the spa staff. Everyone was first class.
Stayed 1 night in May 2022

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2022

10/10 Excellent

Frankie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Perfect
Perfect stay
Stayed 2 nights in Feb 2022

10/10 Excellent

C

Liked: Cleanliness, staff & service, room comfort
Great chill out time at Champneys
Visited Champneys spring for a surprise birthday treat for my wife. We were greeted by a great staff, I think her name was Annette, she is a great credit to Champneys. She was able to put us at ease and she had a really brilliant personality, most importantly she was able to tell us all about the activities at Champneys . The whole experience of Champneys was great, because my wife just wanted some chill time and this experience didn’t fail to deliver. Everything about the experience is good including the food and helpful staff. We especially enjoyed yoga for one of the sessions/classes. In conclusion, we most definitely will be visiting again in the near future. We had a great deal because we are members of vitality life insurance, which entitles us to have quite a great discount.
Stayed 1 night in Feb 2022

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Philip

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Peter

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021