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"By far the best hotel on Lake Lugano. Amazing spa"

"We stayed at the hotel in March 2026. The hotel is dated, but clean. The staff were nice. The hotel rooms were clean. But the heat was so high it was very uncomfortable to sleep. Pillows were so soft your head was on the bed despite the pillow. The hotel and staff and patrons looked right out of 1970’s Lawerence Welk show. From the way we were served, to the food"

"The hotel is beautiful and the spa and pool are fantastic. We enjoyed our stay very much. The breakfast was also delicious with lots of choices. It’s a long curvy ride up the mountain but the view is worth it."

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"Everything was perfect "

"Old fashioned but very smart hotel. Advertised EV charging but it was only for Tesla cars."

"Love the location of the hotel. Pretty new hotel. Breakfast was abundant and excellent. Staff was super friendly. Five star."

"Great hotel, beautiful view, and the staff were excellent, especially Marco. "

"Every now & then, you find an absolute Gem, this was most certainly 1 of those occasions, the service at reception was simply outstanding both upon arrival & today on departure, all staff were extremely welcoming & friendly & although we knew no Italian (which is shameful English education system) they all spoke in good, clear English, the food was simply superb, every dish was cooked & presented in perfection, the immediate area around the hotel grounds was meticulously maintained, we chose a room with a partial lake view, but, in fact, it had a superb view & we were in awe. Of the whole feel & vibe of the place, both Caroline & I would like to express our heartfelt warmth & gratitude for the superb attention given throughout our stay, each & everyone we met & spoke to were great ambassadors to your Hotel, thank you, thank you, thank you, hope to see you again in the future."