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"Unfortunately, every single time I am at this facility they don’t fail to disappoint. I try hard to avoid this hotel but sometimes I am forced to stay here. In this recent trip they give me a bad room first to only correct it with a better room, and there was a chaotic breakfast hosting with a wait time of over 30 minutes, which happens every single time at this hotel. I left without having breakfast and such a start ruins your day! While the junior staff try to be helpful (though their manners needs significant improvement) the worst part are the managers who stand at the lobby offering empty words but do very little to help. The senior the manager at this hotel the useless they are. I am sorry to be harsh but I really hope someone at a senior level pay attention and improve. I am surely not coming back here after today!"

"Overall the stay was quite poor. Asked for an airport pick up and they never replied. Asked for some help to book a trip and reception said I need to talk activities guy who was never there. Omelette guy had never cooked an omelette, cooked on one side and raw on the other, before that it took him 10 min to get the pans working. Had problems with wifi and IT guy never came to my room. The only good thing about this place was the espresso."

"Staff is too lazy , service not very good "

"Condition of room was filthy, "

"They did not have our booking when we arrived and made us wait In reception while they sorted it out. We booked a deluxe room but it was a very small inside room, and no smart tv"

"Hotel was closed"

"Cassava was a great stay. It was a bit small for 3 adults but clean and had all the facilities like the washer to wash your clothes and hot breakfast of their choice. It was easy to find a transport outside. One con was that we got stuck in the elevator a few times but we rang the alarm and residents were able to make the lift move. Next few times we took the stairs up to the 3rd floor. The owner was easy to work with. Will recommend in the Patel nagar area."

"Great hotel, although some rooms needed a little maintenance, it was clean, bright and comfortable. It’s in a great location for the metro, restaurants and shopping with a cheap flea market (not handicrafts). The staff were friendly and helpful, I felt safe as a woman travelling alone."