On the beach, white sand
Check availability

Reviews of Arniston Spa Hotel

4 out of 5
Arniston Spa Hotel
1 Beach Road, Arniston, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 253 reviews" "
Rating 8 - Good. 80 out of 253 reviews" "
Rating 6 - Okay. 10 out of 253 reviews" "
Rating 4 - Poor. 2 out of 253 reviews" "
Rating 2 - Terrible. 1 out of 253 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dj

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stunning views and excellent spa
Stayed 1 night in May 2024
Response from ASH on 19 May 2024
Thank you for your visit to our hotel

10/10 Excellent

David de

Stayed 1 night in May 2024
Response from ASH on 7 May 2024
Thank you for your visit

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great walks Really enjoyed it
Stayed 1 night in Feb 2024
Response from ASH on 28 Feb 2024
Thank you for your visit

10/10 Excellent

Edward George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch stay
Stayed 1 night in Jan 2024
Response from ASH on 23 Jan 2024
Thank you for your visit

10/10 Excellent

Francois

Stayed 2 nights in Jan 2024
Response from ASH on 20 Jan 2024
Thank you for your visit

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ASH on 20 Jan 2024
Thank you for your visit

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Hotel lovely Amazing sea view Staff friendly Good cocktails However food not the best fish cake extremely dry
Stayed 1 night in Jan 2024
Response from ASH on 11 Jan 2024
thank you for your visit

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ASH on 11 Jan 2024
thank you for your visit

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from ASH on 11 Jan 2024
thank you for your visit

10/10 Excellent

Cobus

Stayed 1 night in Jan 2024
Response from ASH on 11 Jan 2024
thank you for your visit

10/10 Excellent

david

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Brandy in the room replenished daily and wine at breakfast, Beach towels, cookies and coffee in rye room. Extraordinary breakfast quality and options. Comfortable beds and deluxe bathroom amenities.
Stayed 2 nights in Dec 2023
Response from ASH on 5 Jan 2024
Thank you for your visit

8/10 Good

Kobus

Stayed 1 night in Dec 2023
Response from ASH on 5 Jan 2024
Thank you for your visit to the Arniston Spa Hotel

8/10 Good

Gerald

Stayed 1 night in Dec 2023
Response from ASH on 19 Dec 2023
Thank you for your visit

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Well equipped clean and spacious room with friendly staff.
Stayed 1 night in Dec 2023
Response from ASH on 16 Dec 2023
Thank you for your visit

8/10 Good

Wendy

Stayed 2 nights in Dec 2023
Response from ASH on 15 Dec 2023
Thank you for your visit

10/10 Excellent

Derick

Stayed 1 night in Nov 2023
Response from ASH on 15 Dec 2023
Thank you for your visit

10/10 Excellent

Christa

Stayed 2 nights in Nov 2023
Response from ASH on 5 Jan 2024
Thank you for your visit

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2023
Response from ASH on 7 Nov 2023
Thank you for your visit to Arniston Spa Hotel

10/10 Excellent

Charl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My default
My default hotel when we stay somewhere in South Africa. Breakfast was just as excellent as always and the staff friendly and sufficient. The only little detail that was different, on both nights the turndown service was only putting chocolate on the bed and not tidying up like they always did or refilling the tea, coffee etc. Not a big deal just something that was lacking this time.
Stayed 2 nights in Oct 2023
Response from ASH on 1 Dec 2023
thank you for your positive criticism

6/10 Okay

Rochelle, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if the staff had let us know about n the numerous communications prior to our arrival that the road was blocked off with a large side that said “Road Closed” that we needed to drive around. Knowing we were coming in late and in the dark- I don’t know why they didn’t share this. We spoke in the phone twice before we got to that sign and had to call again to ask about it. It felt very unsafe in the neighborhood we had to go through to get there.
Stayed 1 night in Oct 2023
Response from ASH on 7 Nov 2023
Thank you for your visit to Arniston Spa Hotel

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ASH on 19 Sept 2023
Thank you for your visit to our hotel

10/10 Excellent

Wynand

Stayed 1 night in Sep 2023
Response from ASH on 19 Sept 2023
Thank you for your visit to our hotel

8/10 Good

JJH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Fantastic view. Tranquil indulgence
Stayed 1 night in Aug 2023
Response from ASH on 19 Sept 2023
Thank you for your visit to our hotel

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A1
Great location
Stayed 1 night in Aug 2023
Response from ASH on 19 Sept 2023
Thank you for your visit to our hotel

10/10 Excellent

Riaan

Stayed 1 night in Jul 2023
Response from ASH on 20 Jul 2023
Thank you for your visit

10/10 Excellent

Riaan

Stayed 2 nights in Jul 2023
Response from ASH on 20 Jul 2023
Thank you for your visit

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an appreciation breakaway for our parents
As the saying goes, 1st impressions last. This 1st impression was definitely an awesome one. Thanks to Arniston Hotel management and staff for a memorable experience
Stayed 3 nights in Jul 2023
Response from ASH on 20 Jul 2023
Thank you for your visit

10/10 Excellent

Johan van Tonder

Stayed 2 nights in Jun 2023
Response from ASH on 20 Jul 2023
Thank you for your visit

10/10 Excellent

Charl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My default getaway
We've visited this hotel so many times and it's really my default when I want to have a decent getaway. Breakfast is delicious and plentiful, turndown service, friendly staff and amazing food. Really value for money, so will keep returning to this beautiful hotel.
Stayed 2 nights in Jun 2023
Response from ASH on 20 Jul 2023
Thank you for your visit

10/10 Excellent

Dominic

Stayed 1 night in Jun 2023
Response from ASH on 25 Jun 2023
Thank you for your visit

8/10 Good

Navin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ASH on 25 Jun 2023
Thank you for your visit

10/10 Excellent

Tony

Stayed 3 nights in May 2023
Response from ASH on 25 Jun 2023
Thank you for your visit

10/10 Excellent

Weyers

Stayed 2 nights in May 2023
Response from ASH on 18 May 2023
thank you for your visit

8/10 Good

Robert

Stayed 1 night in May 2023
Response from ASH on 12 May 2023
Thank you for your visit to our hotel

10/10 Excellent

Ian

Stayed 3 nights in May 2023
Response from ASH on 12 May 2023
Thank you for your visit to our hotel

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from ASH on 12 May 2023
Thank you for your visit to our hotel

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet hotel
First time staying. Nice hotel great food and room. Friendly staff very quiet.
Stayed 1 night in Feb 2023
Response from ASH on 12 May 2023
Thank you for your visit to our hotel

8/10 Good

Debbie

Stayed 1 night in Mar 2023
Response from ASH on 12 May 2023
Thank you for your visit to our hotel

10/10 Excellent

JM

Stayed 2 nights in Mar 2023
Response from ASH on 15 Mar 2023
Thank you for your visit to our hotel

8/10 Good

JAENRE

Stayed 2 nights in Mar 2023
Response from ASH on 7 Mar 2023
Thank you for your visit

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was excellent overall, lovely rooms with beautiful sea view, also spacious. The staff everywhere were super friendly. The food was excellent. Great bar with a great buzz.
Stayed 2 nights in Feb 2023
Response from ASH on 1 Mar 2023
thank you for your visit

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lady on the pool was very friendly but in the restaurant the staff was not that friendly and annoyed
Response from ASH on 22 Feb 2023
Thank you for your visitKind regards

8/10 Good

Johan

Stayed 1 night in Feb 2023
Response from ASH on 21 Feb 2023
Thank you for your visit to the Arniston Spa Hotel

10/10 Excellent

Debra-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Arniston
An amazing place with incredible natural beauty!!
Stayed 1 night in Feb 2023
Response from ASH on 1 Mar 2023
thank you for your visit to our hotel

8/10 Good

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from ASH on 21 Feb 2023
Thank you for your visit to the Arniston Spa Hotel

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little town on the beach
Great hotel with rooms that look out to the ocean. We had the large suite that was amazing but all the rooms facing the beach are wonderful.
Stayed 1 night in Feb 2023
Response from ASH on 21 Feb 2023
Thank you for your visit to the Arniston Spa Hotel

10/10 Excellent

Christian

Stayed 1 night in Feb 2023
Response from ASH on 9 Feb 2023
Thank you for your visit

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position with a sea view. Room clean and had every thing you need. Restaurant and bistro had good choice of food. But sometimes fish dry and overcooked and usually a long wait for the food to arrive. Oysters were excellent.
Stayed 5 nights in Jan 2023
Response from ASH on 9 Feb 2023
Thank you for your visit to our hotel

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!
Terrible. We were in room 106 and it was not functional. The front door didn't lock. The electrical would turn off and some lights might go on and off. The toilet had a siren sound when you flushed. We told the manager about this and he and his crew were in our room for an hour, unable to fix the electrical problems. They were very nice and responsive, but unable to fix the problem. They said they would let the manger know and the manager would contact us in the morning. We met him as we were leaving and he was surprised and offered nothing but continued apologies.
Stayed 1 night in Jan 2023
Response from ASH on 9 Feb 2023
Dear GeorgeThank you for your feedback. I am absolutely gobsmacked by your experience. I am currently in Germany but have asked our GM to give me feedback. On behalf of the management team I apologise for these issues. We definitely do not stand for poor service and definitely not poor maintenance.I will follow up once back in South Africa with you again.Kind regardsBarbaraGuest relations manageress

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from ash on 26 Jan 2023
thank you for your visit