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Reviews of Best Western Plus Patterson Park Inn

2.5 out of 5
Best Western Plus Patterson Park Inn
6100 Patterson Pkwy, Arkansas City, KS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 354 out of 468 reviews" "
Rating 8 - Good. 87 out of 468 reviews" "
Rating 6 - Okay. 12 out of 468 reviews" "
Rating 4 - Poor. 5 out of 468 reviews" "
Rating 2 - Terrible. 10 out of 468 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was out in the middle of nowhere. There was nothing to do nearby.
Stayed 1 night in May 2024
Response from Marv on 13 May 2024
Thank you for taking the time to write a review of your stay. Your satisfaction is important to us. You are correct: we and the nearby hospital are kind of isolated, We're a couple of miles north of Ark City and six miles south of Winfield. So there is not at much to do right by the hotel. Hopefully that will change soon.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The breakfast was very tasty.
Stayed 1 night in Apr 2024
Response from Trace on 10 May 2024
Thank you so much for choosing to stay with us, and for taking the time to review your stay! We appreciate your feedback!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many choices in the area but the hotel was clean and safe
Stayed 3 nights in Mar 2024
Response from Marv on 18 Mar 2024
Thank you for taking the time to review your stay with us. Your satisfaction is important. We're glad you enjoyed your stay.

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice
Stayed 6 nights in Mar 2024
Response from Marv on 18 Mar 2024
Thank you for taking the time to review your stay with us. Your satisfaction is important. We're glad you enjoyed your stay.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean with friendly and helpful staff!
Stayed 1 night in Mar 2024
Response from Trace on 8 Mar 2024
Thank you so much for choosing to stay with us, and for taking the time to review your stay! We appreciate your feedback!

8/10 Good

Holly Sechler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Trace on 22 Feb 2024
Thank you for choosing to stay with us, and for taking the time to rate your stay! We appreciate your feedback!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Marv on 17 Jan 2024
Thank you for taking the time to fill out a survey on your stay. We're glad you had a good experience.

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice facility, although a little more expensive than other motels in the area. Check in/registration and check out were easy with helpful staff. We were a bit disappointed in the continental breakfast as it was not what was listed on the menu board. There was not much assistance from the breakfast attendant.
Stayed 1 night in Dec 2023
Response from Marv on 17 Jan 2024
Thank you for your review. I apologize for the breakfast situation. You were here for the holidays. We were short staffed and only had a few guests, so we elected to provide Jimmie Dean breakfast sandwiches, cereal, and few other options. We only did that for two days. We're back to a normal menu now.

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Trace on 22 Feb 2024
Thank you for choosing to stay with us, and for taking the time to rate your stay! We appreciate your feedback!

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last three visits to home have stayed at this location. Very satified and my wife feels safe and comfortable. Will most likely continue to stay here when visiting home
Stayed 3 nights in Dec 2023
Response from Marv on 23 Dec 2023
Thank you for taking the time to fill out a review of your stay with us. Your satisfaction is very important to us I'm glad you've chose us so many times !!!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice rooms and breakfast and area. We had 3 rooms and tv’s in 2 of them did not work
Stayed 1 night in Nov 2023
Response from Marv on 29 Nov 2023
Thank you for taking the time to answer our survey. We value our customers' opinions. I'm very sorry about the TV situation. That is NOT a common issue. Our Front Desk personnel should have fixed that for you.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attendant who checked me in was amazing. Great room!
Stayed 1 night in Nov 2023
Response from Marv on 29 Nov 2023
Thank you for taking the time to answer our survey. We value your opinions. It looks like you had a good stay !!

10/10 Excellent

Amon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very clean.
Stayed 1 night in Nov 2023
Response from Marv on 5 Nov 2023
Thank you for taking the time to respond to our survey. Your satisfaction is very important to us. We're glad you had a good stay.

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here. Has always been great service and clean.
Stayed 3 nights in Oct 2023
Response from Marv on 1 Nov 2023
Thank you for taking the time to answer our survey. Your satisfaction is important to us. I'm glad you enjoyed your stay.

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean, friendly and efficient customer service. The television system could be upgraded to include Roku.
Stayed 2 nights in Oct 2023
Response from Marv on 30 Oct 2023
Thank you for taking the time to respond to our survey. I agree a ROKU - like option would making a lot of sense in today's streaming world. We're glad you had a good stay with us!!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Marv on 30 Oct 2023
Thank you for taking the time to respond to our survey. We're glad you had a good stay with us!!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Trace on 28 Oct 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay! We appreciate the feedback!

10/10 Excellent

Debbie

Stayed 3 nights in Sep 2023
Response from Marv on 11 Oct 2023
Thank you for taking the time to fill out our survey. We're glad you enjoyed your stay !!! We'd love to have you back for a future stay.

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so clean. We enjoyed our stay.
Stayed 1 night in Oct 2023
Response from Trace on 9 Oct 2023
Thank you so much for choosing to stay with us, and for taking the time to leave us a review! We appreciate your feedback, and we hope to see you again!

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and comfortable hotel that I stay in frequently. Everyone is kind and friendly.
Stayed 2 nights in Oct 2023
Response from Marv on 3 Oct 2023
Thank you for taking the time to respond to our survey. Your opinion is important to us.

10/10 Excellent

Amy, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere was clean and well kept. Food area was small but well stocked, more than adequate. Bed was comfy bathroom clean room spacious a place for everything. The only negative was it seemed there was just one desk clerk on Friday holding the whole hotel together! She was pleasant enough but obviously overwhelmed!
Stayed 2 nights in Sep 2023
Response from Msarv on 25 Sept 2023
Thank you for taking the time to respond to our survey. We're glad you had a good stay with us. Yes, we were completely full while you were here; and we were indeed stressed at some positions due to health issues. But thank you for being patient with us.

10/10 Excellent

Connie

Stayed 2 nights in Sep 2023
Response from Trace on 13 Oct 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay! We appreciate your feedback!

10/10 Excellent

Donna, Morrow

Stayed 1 night in Sep 2023
Response from Trace on 28 Oct 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay! We appreciate the feedback!

10/10 Excellent

Alisha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Marv on 12 Sept 2023
Thank you for taking the time to respond to our survey. Your satisfaction is important to us !!!

10/10 Excellent

Donna, Morrow

Stayed 1 night in Sep 2023
Response from FD on 7 Oct 2023
Thank you for choosing to stay with us, and for taking the time to rate your stay! We appreciate your feedback

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!!
Stayed 2 nights in Aug 2023
Response from Marv on 28 Aug 2023
Thank you for taking the time to fill out our survey. Your satisfaction is important to us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2023
Response from Marv on 19 Aug 2023
Thank you for taking the time to review your stay with us. Your opinion is important to us. Hopefully we will see you again !!

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quiet. The staff were kind and helpful.
Stayed 3 nights in Aug 2023
Response from Trace on 13 Aug 2023
Thank you so much for choosing to stay with us, and for taking the time to review your stay! We appreciate the feedback!

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from TJ on 13 Aug 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay!

10/10 Excellent

sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Trace on 3 Sept 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay! We greatly appreciate your feedback!

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everybody was very kind and the property was well-maintained. There were a few repairs that needed to be done but the staff was great and the breakfast was great as well. Highly recommend.
Stayed 1 night in Aug 2023
Response from Marv on 5 Aug 2023
Thank you for taking the time to respond to our survey. Your opinion is very important to us. We're glad you enjoyed your stay !!!

10/10 Excellent

Twila

Stayed 1 night in Jul 2023
Response from Marv on 28 Aug 2023
Thank you for taking the time to fill out our survey. Your satisfaction is important to us.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Marv on 5 Aug 2023
Thank you for taking the time to fill out a review of your recent stay. Your responses are important to us. We're glad you enjoyed your stay at the Best Western Plus in Arkansas City !!!

8/10 Good

Ray

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, well taken care of,
Stayed 1 night in Jul 2023
Response from Marv on 30 Jul 2023
That you for taking the time to respond to our survey. We are glad that you had a good stay with us.

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Marv on 25 Jul 2023
Thank you for taking the time to review your recent stay with us. We're glad you enjoyed your visit. We would lov to have you back again.

10/10 Excellent

Armando

Stayed 6 nights in Jul 2023
Response from TJ on 13 Aug 2023
Thank you so much for choosing to stay with us, and for taking the time to rate your stay!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a 10/10! It’s clean, rooms oversized, completely updated, tons of parking, and the folks are super nice. Can’t find a single thing to dock any points off. Loved the value too!! Terrific spot for our evening passing through this area. Wish we had a few days in this one!
Stayed 1 night in Jul 2023
Response from Marv on 25 Jul 2023
Thank you for taking the time to write a review of your recent stay with us. We're glad you were so satisfied.We also wish you could have spent a few more days with us.

10/10 Excellent

Jerre

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice!
Stayed 2 nights in Jul 2023
Response from Marv on 10 Jul 2023
Thank you for taking the time to write a review for your stay with us. We appreciate your kind words; and we're glad we were able to satisfy you.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet country setting. Clean and well maintained. Good breakfast but ends a little early for late risers
Stayed 3 nights in Jun 2023
Response from Marv on 26 Jun 2023
Thank you for taking the time to fill out our survey. We're glad you enjoyed your stay !!!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Marv on 26 Jun 2023
Thank you for taking the time to fill out our survey. We're glad you enjoyed your stay with us. We're sorry about the breakfast hours.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
This is a newer hotel and in great shape. The breakfast was mediocre, but the staff were good.
Stayed 1 night in Jun 2023
Response from Marv on 26 Jun 2023
Thank you for taking the time to fill out out survey. We're glad our stay treated you well. We are always changing our breakfast offerings to satisfy our customers.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
the daytime staff were not very responsive to requests- otherwise, a very nice stay
Stayed 2 nights in Jun 2023
Response from Marv on 19 Jun 2023
Thankyou for taking the time to respond to our survey.We're glad your stay was overall nice.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best Best Western we’ve ever stayed in. The lobby was roomy and welcoming. The rooms were big and cozy. The breakfast was delicious and had a variety of options.
Stayed 1 night in Jun 2023
Response from Marv on 19 Jun 2023
Thank you for taking the time to fill out our survey. We appreciate your business.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Marv on 13 Jun 2023
That you for taking the time yo give us a review. We're glad you enjoyed your stay with us.

10/10 Excellent

monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Marv on 9 Jun 2023
Thank you for taking the time to fill out our survey. We're glad you enjoyed your stay with us at the Best Western Plus in Ark City!!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. No issues.
Stayed 1 night in Jun 2023
Response from Marv on 9 Jun 2023
Thank you for taking the time to fill out our survey. We're glad you enjoyed your stay !!!!

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Marv on 30 May 2023
Thank you for taking the time to review your stay with us. We're glad you were happy with your stay.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Liked rooms except for being able to hear talking of adults, crying tiddler, and coming and frequent comings and goings while we were trying to sleep between 10 pm and 12 am.
Stayed 2 nights in May 2023
Response from Marv on 30 May 2023
Thank you for taking the time to review your stay with us. We're sorry your room was so noisy. You stayed with us during a very busy period; but we normally don't have the problems you had between 10:99 PM and midnight.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Marv on 23 May 2023
Thank you for taking the time to review your stay at our hotel. Your opinion is important to us.

10/10 Excellent

Kristin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel in town- very nice!
Stayed 1 night in May 2023
Response from Marv on 20 May 2023
Thank you for taking the time to review your recent stay with us. We're glad you enjoyed your stay.