"We had amazing time during our stay. Staff who were assisting us were very friendly, helpful and went out of their way to make our stay pleasant.
Bouchra and Natalia were great hosts.
We would strongly recommend this place to travellers looking for a quiet chateau experience close to Bordeaux."
"We had amazing time during our stay. Staff who were assisting us were very friendly, helpful and went out of their way to make our stay pleasant.
Bouchra and Natalia were great hosts.
We would strongly recommend this place to travellers looking for a quiet chateau experience close to Bordeaux."
"This is a well kept hotel, all the staff were super friendly. The hotel is nearby lots of restaurants, and little pubs. Will definitely stay here again when I visit Bordeaux."
"This is a well kept hotel, all the staff were super friendly. The hotel is nearby lots of restaurants, and little pubs. Will definitely stay here again when I visit Bordeaux."
"Lovely old property close to towns in the scenic Dordogne. A car is essential. We stayed in the old castle which was charming. Excellent restaurant - be sure to book ahead."
"Lovely old property close to towns in the scenic Dordogne. A car is essential. We stayed in the old castle which was charming. Excellent restaurant - be sure to book ahead."
"What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!"
"What a unique destination and fabulous hotel and spa! The service we received from all the staff was professional, helpful and friendly! The room far exceeded our expectation and the attention. To detail and delicious food were “next level”. Honestly, this was our favourite part of our journey!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very friendly and helpful staff.
Clean, comfortable room.
Lovely swimming pools.
Great setting and easy to get to Beynac.
Hard to find using the SatNav. Could have better directions in the booking confirmation.
Very friendly and helpful staff.
Clean, comfortable room.
Lovely swimming pools.
Great setting and easy to get to Beynac.
Hard to find using the SatNav. Could have better directions in the booking confirmation.
You need to have a car to drive into Arcachon and the surrounding bay as there's nothing in walking distance. But if you have a car - this is perfect. Clean. Good breakfast. Quiet. Free parking. Excellent.
You need to have a car to drive into Arcachon and the surrounding bay as there's nothing in walking distance. But if you have a car - this is perfect. Clean. Good breakfast. Quiet. Free parking. Excellent.
Fantastic hotel in a lovely quiet area,near to beach,town,restaurants etc.The hosts were out of this world,very friendly,helpful all you could ask for.Great breakfast choice,free towels to borrow for the beach.Go for yourselves to find out.
Fantastic hotel in a lovely quiet area,near to beach,town,restaurants etc.The hosts were out of this world,very friendly,helpful all you could ask for.Great breakfast choice,free towels to borrow for the beach.Go for yourselves to find out.
Paul
Reviewed November 2, 2015Reviewed November 2, 2015
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
dick
Reviewed September 30, 2014Reviewed September 30, 2014
Plenty of parking, the staff were soo lovely, very friendly and helpful, one love lady printed off a list of recommended places for dinner and was extremely helpful. Our room was spotless and the beds very comfortable, everything was to our expectations and more!
Plenty of parking, the staff were soo lovely, very friendly and helpful, one love lady printed off a list of recommended places for dinner and was extremely helpful. Our room was spotless and the beds very comfortable, everything was to our expectations and more!
I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable.
An exceptional experience.
I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable.
An exceptional experience.
Thomas
Reviewed November 6, 2026Reviewed November 6, 2026
The hotel and the surrounding area are great, picture perfect, tasty with a lot of activities. Hotel staff is a little forgetful, - for example when asked to organise a wine tour they never bothered, when I asked to book hotel restaurant for a birthday party they said they did but on the night it turned out they didn't bother again. Make sure you chase them properly.
The hotel and the surrounding area are great, picture perfect, tasty with a lot of activities. Hotel staff is a little forgetful, - for example when asked to organise a wine tour they never bothered, when I asked to book hotel restaurant for a birthday party they said they did but on the night it turned out they didn't bother again. Make sure you chase them properly.
The hotel in lovely and obviously caters for the ‘Up Market’ clientele that they get given the proximity to the fashionable town of Biarritz, however Breakfast was not included and cost 26€ each!!!!! Far too much for a continental breakfast with additional hot items extra! Also be aware you are right next to an airport and will get occasional jet noise (not that busy though.
The hotel in lovely and obviously caters for the ‘Up Market’ clientele that they get given the proximity to the fashionable town of Biarritz, however Breakfast was not included and cost 26€ each!!!!! Far too much for a continental breakfast with additional hot items extra! Also be aware you are right next to an airport and will get occasional jet noise (not that busy though.
Great location just in the heart of the city all the shops, restaurants and the beach are 2 minutes away. The hotel itself is a little old-fashioned, but everything is clean and well maintained. It also has all basic equipment in the rooms with coffee machine, kettle and a small fridge. The bed was very comfortable!
The reception is not 24/7, so make sure you are aligned with the staff on the details of your check in
Great location just in the heart of the city all the shops, restaurants and the beach are 2 minutes away. The hotel itself is a little old-fashioned, but everything is clean and well maintained. It also has all basic equipment in the rooms with coffee machine, kettle and a small fridge. The bed was very comfortable!
The reception is not 24/7, so make sure you are aligned with the staff on the details of your check in