"Nice and clean, very friendly staff is helpful and speaking English. Hotel feels fresh, location is convenient for travelling by, but not for exploring around. For the price it's an excellent hotel!"
"Nice and clean, very friendly staff is helpful and speaking English. Hotel feels fresh, location is convenient for travelling by, but not for exploring around. For the price it's an excellent hotel!"
"Room was spotless and had everything we needed. Staff were extremely helpful and restaurant was great. A perfect place to stay -quiet, but close to tram stops so that any sightseeing can be done without stress"
"Room was spotless and had everything we needed. Staff were extremely helpful and restaurant was great. A perfect place to stay -quiet, but close to tram stops so that any sightseeing can be done without stress"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I had high expectations and they were met and exceeded.
The staff are polite, courteous and professional without being robotic, and that makes a difference.
The room was larger than expecting, well furnished.
The bathroom was good and the buttons for the shower avoided the usual fear of having to take a degree in plumbing that you usually find with hotel bathrooms.
The bed was a little firmer than I like but then everyone has different tastes.
The coffee was good, the water fountain...
I had high expectations and they were met and exceeded.
The staff are polite, courteous and professional without being robotic, and that makes a difference.
The room was larger than expecting, well furnished.
The bathroom was good and the buttons for the shower avoided the usual fear of having to take a degree in plumbing that you usually find with hotel bathrooms.
The bed was a little firmer than I like but then everyone has different tastes.
The coffee was good, the water fountain...
Jamie
Reviewed September 7, 2026Reviewed September 7, 2026
This is our second time staying here, can't be happier. Our 2nd time is just as good as the first time if it's not better. The room is perfectly decorated, small but charming. Fantastic location, very quiet but close to the city centre. Most importantly, the best thing about this hotel is that AMAZING staffs, all of them are very helpful, friendly and speak fluent English, this hotel must be very proud to find these amazing staffs and I hope they will maintain this level of service. Without a...
This is our second time staying here, can't be happier. Our 2nd time is just as good as the first time if it's not better. The room is perfectly decorated, small but charming. Fantastic location, very quiet but close to the city centre. Most importantly, the best thing about this hotel is that AMAZING staffs, all of them are very helpful, friendly and speak fluent English, this hotel must be very proud to find these amazing staffs and I hope they will maintain this level of service. Without a...
You need to have a car to drive into Arcachon and the surrounding bay as there's nothing in walking distance. But if you have a car - this is perfect. Clean. Good breakfast. Quiet. Free parking. Excellent.
You need to have a car to drive into Arcachon and the surrounding bay as there's nothing in walking distance. But if you have a car - this is perfect. Clean. Good breakfast. Quiet. Free parking. Excellent.
Loved our stay - staff were friendly and welcoming from the moment we arrived. The hotel is in a great location very close to the lighthouse. The room was spacious and comfortable, the breakfast delicious, and the pool was good fun. Thank you to all the staff!
Loved our stay - staff were friendly and welcoming from the moment we arrived. The hotel is in a great location very close to the lighthouse. The room was spacious and comfortable, the breakfast delicious, and the pool was good fun. Thank you to all the staff!
Fantastic hotel in a lovely quiet area,near to beach,town,restaurants etc.The hosts were out of this world,very friendly,helpful all you could ask for.Great breakfast choice,free towels to borrow for the beach.Go for yourselves to find out.
Fantastic hotel in a lovely quiet area,near to beach,town,restaurants etc.The hosts were out of this world,very friendly,helpful all you could ask for.Great breakfast choice,free towels to borrow for the beach.Go for yourselves to find out.
Paul
Reviewed November 2, 2015Reviewed November 2, 2015
Basic clean room. Ideal location. Perhaps some bottled water would be nice. There are tea making facilities.
Staff were very friendly and helpful. Would definitely stay there again.
Basic clean room. Ideal location. Perhaps some bottled water would be nice. There are tea making facilities.
Staff were very friendly and helpful. Would definitely stay there again.
Guy
Reviewed September 16, 2025Reviewed September 16, 2025
I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable.
An exceptional experience.
I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable.
An exceptional experience.
Thomas
Reviewed November 6, 2026Reviewed November 6, 2026
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
To stay at this hotel is to experience gracious living and elegance at its very best. We started coming here three years ago.to celebrate our wedding anniversary and now make a point of coming back each year. The hotel remembers each year the reason for our stay without reminding and go out of their way to make our celebration special. It is little touches like this that make the Palais the very special hotel that it is. Apart from the hotel, Biarritz is a very special place to visit. It should...
dick
Reviewed September 30, 2014Reviewed September 30, 2014
Plenty of parking, the staff were soo lovely, very friendly and helpful, one love lady printed off a list of recommended places for dinner and was extremely helpful. Our room was spotless and the beds very comfortable, everything was to our expectations and more!
Plenty of parking, the staff were soo lovely, very friendly and helpful, one love lady printed off a list of recommended places for dinner and was extremely helpful. Our room was spotless and the beds very comfortable, everything was to our expectations and more!
The hotel and the surrounding area are great, picture perfect, tasty with a lot of activities. Hotel staff is a little forgetful, - for example when asked to organise a wine tour they never bothered, when I asked to book hotel restaurant for a birthday party they said they did but on the night it turned out they didn't bother again. Make sure you chase them properly.
The hotel and the surrounding area are great, picture perfect, tasty with a lot of activities. Hotel staff is a little forgetful, - for example when asked to organise a wine tour they never bothered, when I asked to book hotel restaurant for a birthday party they said they did but on the night it turned out they didn't bother again. Make sure you chase them properly.
Lovely hotel within an easy walk of Pau town centre. The spa was lovely, and the staff very welcoming.
Great secure underground parking, with easy access even for lower cars, with plenty of EV charging. Also plenty of free outdoor parking on hotel grounds.
Great one night stop on our travel through Europe this summer.
Lovely hotel within an easy walk of Pau town centre. The spa was lovely, and the staff very welcoming.
Great secure underground parking, with easy access even for lower cars, with plenty of EV charging. Also plenty of free outdoor parking on hotel grounds.
Great one night stop on our travel through Europe this summer.
Great staff, excellent breakfast, which catered for all needs, good, secure parking, and right on the the tram line into the old city - with a stop right outside the hotel.
Great staff, excellent breakfast, which catered for all needs, good, secure parking, and right on the the tram line into the old city - with a stop right outside the hotel.