Appelle Hotels from ₹5,534

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"It is in a property in the middle of nature, surrounded by beautiful green plains, the place felt like a big home, cozy, the room very comfortable, and very clean; the bathroom has a big beautiful tub and also a rain shower. The breakfast was perfect with fresh orange juice, fresh baguette and soft buttery eggs! I already booked another night. "

"great hotel to stay for sleeping and dining nice room , fully new , nice decoration , great food "

"Personnels adorables, chambres propres"

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."

"Personnel le matin au petit déjeuner Christelle a un très bon accueil "

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"Family operated, close to excellent restaurants, train station 10-15 minutes walk, good breakfast "

"stunning pool and spa areas"

"Loved the quiet town , very authentic French village experience. "

"Excellent hotel and staff!"

"Good location, everything was good. "

"Tout est parfait ! Merci pour cet accueil es plus agréable, la qualité du lieu et des installations. On se sent comme à la maison, tout est propre, grand, le petit déjeuner fait minute avec des yaourts, confitures maison. Je ne peux que vous recommander cet endroit bien plus chaleureux qu'un hôtel classique."

"Excellent breakfast with exceptionnel host who made our stay memerorable"

"Lovely hotel with clean rooms and very helpful staff"

"Très bon accueil, chambre spacieuse et agréable! Merci beaucoup "

"Brilliant location on the banks of the basin and only a short walk from town. Highly recommend this property for any stay in Castelnaudary"

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"wonderful room. They told me it was a chain of hotels. I will try some of the others too! "