"The staff was very attentive and generally nice. At check in it was a bit rush. The night staff was excellent and had to deal with a few complaints from guests, but stayed upbeat and as one would expect. The pool area, for which we came for, because the kids wanted to enjoy the slides, unfortunately closed outside a bit early (slides), but that was understandable due to it getting dark and cooler - safety reasons. However, the indoor slides closed at 9:15pm despite the pool being open until 11pm. That was a huge disappointment given the main attraction being the slides. The money we spend was not worth the service we received and after kindly inquiring, we barely got a “Sorry”. We can’t recommence this resort, but certainly hope others have a much more pleasant experience. "