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"Wonderful service. Rooms were spotless too. "

"Pleasant hotel with charming and helpful staff, great cafe and excellent rooftop restaurant. Breakfasts are mega. Wonderful kingsized bed, strange transparent glassed-in bathroom. Who needs to be seen in the shower or on the toilet?? On a hilly slope for those with walking issues, please note, but relatively near subway, and across the road from airport limousine bus. Many good cafes in area."

"A very upscale but still understated hotel consistent with the Westin brand. Excellent if you can get a good room rate. The service is stellar and the athletic facilities extensive. However the onsite restaurants are very expensive, even for a nice hotel. The breakfast buffet is very good but it better be since it’s 70000 won if not included in your booking! "

"It was amazing! Great staff and always polite and ready to help. Unfortunately the air con wouldn’t really work and no one service but there’s a 7/11 and restaurants around the area and a cafe on second level. "

"The room was very clean and relaxing"

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"The Lotte services is impeccable!"

"Amazing, 5 star hotel. Staff were the best ive ever experienced!!"