Search Hotels Near Antique Toy Museum, Mexico City

"Though the surrounding area is very busy and a bit grungy with graffiti, this hotel is a bit of an oasis. The decor is posh and modern in the lobby and the hallways, as well as the rooms themselves. The WIFI worked consistently and the service team is friendly and professional. We did not try the gym or the hotel restaurant, but right next door there's a fantastic cafe for delicious and affordable food. One small gripe is that on one of the days of our stay, housekeeping completely forgot to clean our room, which was a little bit disappointing. Other than that, it was a good stay. I love Palacio de Bellas Artes, and being able to see it every day was wonderful. "

"Property is in a prime location. Staff (especially our cleaning lady) was FANTASTIC! Only feedback/suggestion I would have to the rooms themselves which I feel need a bit of renovations. "

"Walls were paper thin and the couple next door made the stay extremely uncomfortable to enjoy peace and relaxation or even a casual conversation on the phone or w someone.Noises and conversations were heard from down the hallway.Leaks in the shower head and bathroom sink, roaches in the bathroom,cheap and awful toiletries I’d expect to find at a cheap motel in the 1970’s.Tv was useless. tv remote was encased on the wall u able to use it, buttons were damaged rendering it useless to use,even if tv was managed to be turned on, poor reception and cheap resolution. Bed looks comfortable in the pictures but it’s a complete illusion.Mattress was maybe 3 inches and hard as cardboard.A completely uncomfortable and painful sleep for both persons.Woke up w stabbing pain on various parts of bodies and back pain.Room was cold, only one smelly blanket available.No heat no ac no air conditioning no circulation.Designated smoking areas were locked.Staff was inattentive and rude.When complaints were made and promises were made to make corrections or to be upgraded to better room, conditions were worse.Reservation was made for 4 nights,stayed only 1 night.When asked for refund, staff was rude dismissive and refused to change room due to “unavailability”and provide refund or any other type of compensation. Spent 2-3 hours trying to get some kind of resolve and just ended up booking a room down the street to Hotel Carolina w comfy bed,fan,smart tv,good qlty toiletries,clean,kind staff. Go There"

"The whole stay was excellent. Staff extremely friendly. Location was perfect. In the heart of the historic zone. Breakfast buffet was outstanding. Highly recommended this hotel "

"Everything was perfect"

"Beautiful clean space, kitchen had all the essentials. Bathroom could have had more than one roll of toilet paper."

"GREAT AND EXCELLENT LOCATION WITH A FANTASTIC RATE . . . COULD IT BE BETTER THOUGH "

"In a greatly accessible part of town across the street from the metro, restaurants and street food. Room was modern and super clean. Very quiet at night with amazing views. We chose the smaller bed which is the only change I would make next time; still very comfortable. "

"Everything was great! "