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Reviews of nhow Amsterdam RAI

3 out of 5
nhow Amsterdam RAI
Europaboulevard 2b, Amsterdam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 505 reviews" "
Rating 8 - Good. 98 out of 505 reviews" "
Rating 6 - Okay. 13 out of 505 reviews" "
Rating 4 - Poor. 7 out of 505 reviews" "
Rating 2 - Terrible. 9 out of 505 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
faultless
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest relations are excellent- good attention to detail. My upgraded room was on a higher floor, very clean, modern, excellent city view and nice bathroom amenities. The entire hotel is also cool and well ventilated Highly recommended
Stayed 3 nights in May 2024
Response from Ana- Guest Relations on 9 May 2024
Hi Susan,Thank you for your wonderful review! We’re thrilled to hear that our guest relations team made a great impression with their attention to detail. It’s fantastic to know you enjoyed the upgraded room, the cleanliness, modernity, and the stunning city view it offered, along with our bathroom amenities. We’re also glad you found the entire hotel to be cool. We look forward to welcoming you back soon!Regards,

10/10 Excellent

Muhammad, Indiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to trams and metro stops. Grocery store within walking distance. Restaurant is exceptional.
Stayed 6 nights in Apr 2024
Response from Ana- Guest Relations on 29 Apr 2024
Hi Muhhammad,We are happy the our convenient location and the mini market inside the hotel has made this experience even more pleasant for you. We can't wait to see you again.Regards,

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted warmly and had all our questions answered. Everyone was very helpful. We loved the room and the decor. The breakfast, although pricey, was very good. At first, we thought we were too far out from everything we wanted to see but the location was perfect. Just a few steps to catch the Metro into town and to the Van Gogh and other museums. All in all, pretty perfect for celebrating our 52nd anniversary.
Stayed 4 nights in Apr 2024
Response from Nick - Guest Relations on 21 Apr 2024
Hi James,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay, from the warm welcome and helpful staff to the cozy room and delicious breakfast. The location truly is a hidden gem, offering easy access to the city's attractions. We're delighted that you chose to celebrate such a special occasion with us and hope to welcome you back for many more memorable stays.Best Regards, Nick, Guest Relations

10/10 Excellent

Jamal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice breakfast, close yo metro, approximately 10 minutes to city center by metro
Stayed 2 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hey Jamal,Thank you for this incredible review. We are happy our nice breakfast and transport connection made your stay elevated in our excellent hotel.We cannot wait to welcome you back soon!Regards,Maria, Guest Relations.

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room. Hotel excellent for transport and Keukenhof busses. 1st floor meal good but needed to be hotter temperature when served.
Stayed 3 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hi Trevor,We are happy to read you enjoyed our very good room and excellent transport connection.We look forward to welcoming you again soon in Amsterdam!Regards,Maria, Guest Relations.

10/10 Excellent

Ailis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fantastic hotel! Amazing decor, great location and lovely vibe. Would definitely recommend.
Stayed 4 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hi Ailis,Thank you for your wonderful feedback. We are happy to read that our amazing decoration, great location and lovely vibe made the best of your stay.We would love to welcome you back again soon!Regards,Maria, Guest Relations.

10/10 Excellent

Yi Heng David

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was awesome, the gym had a pretty nice view. Room was spacious and clean.
Stayed 2 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hi Yi Heng David,Thank you for your kind feedback. We love reading our spacious and clean rooms and pretty nice views from the gym made your stay awesome.We look forward to welcoming you back again soon!Regards,Maria, Guest Relations.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great staff beautiful hotel
Stayed 3 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hey Sabrina,We love reading our good location, great staff and beautiful hotel made your stay elevated.We look forward to welcoming you again soon!Regards,Maria, Guest Relations.

10/10 Excellent

Antonio

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s accessible to the transportations, clean, closer to Asian Restaurant.
Stayed 2 nights in Apr 2024
Response from Maria - Guest Relations on 17 Apr 2024
Hey Antonio,We are happy our clean and accessible hotel made the best of your stay.We cannot wait to welcome you again in Amsterdam!Regards,Maria, Guest Relations.

10/10 Excellent

Shane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent and definitely recommended
Stayed 5 nights in Apr 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Shane!Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience. Your support means the world to us, and we look forward to serving you again!Kind regards,

10/10 Excellent

Amardip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design & all very clean & tidy
Stayed 3 nights in Apr 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Amardip!Thank you so much for your kind words! We’re thrilled to hear you enjoyed the design and cleanliness of our space. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.Kind regards,

10/10 Excellent

Rebekka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Rebekka! Thank you for sharing your feedback. We are happy that you loved your elevated stay and we can't wait to welcome you again.Kind regards,

10/10 Excellent

Enya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel, very easy check in/out, beautifully designed and brilliant for a cheaper get away as its outside the city but with a tram station on the doorstep! My only critic would be the €48 charge on arrival which we were told was tax, some explanation when booking would have been better…
Stayed 3 nights in Apr 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hi Enya!Thank you for your kind words and for choosing our hotel for your getaway! We’re thrilled to hear you enjoyed our design and convenient location. Regarding the charge, we apologize for any confusion. This is a standard city tax applied to hotel stays. We’ll ensure to make this clearer in our booking process. We appreciate your feedback and hope to welcome you back soon!Kind regards,

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not worth thev200 euro upgrade.
Stayed 4 nights in Mar 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Linda! Thank you for choosing our hotel and for taking the time to provide feedback. We’re glad to hear you found our hotel nice. We strive to offer the best value and are sorry to hear that you felt the upgrade was not worth the additional cost. We appreciate your input as it helps us improve our services. We hope to have the opportunity to better serve you in the future.Kind regards,

8/10 Good

SRIVANI

Liked: Cleanliness, staff & service, property conditions & facilities
Best features are it's close to 2 major train stops so transportation is easy within Amsterdam. Second Best is the roof top bar. Recommendations: can provide more amenities for the price paid, events, appetizers. Expensive place but worth it
Stayed 4 nights in Mar 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Srivani!Thank you for taking the time to share your experience with us. We’re thrilled to hear that our convenient location and rooftop bar were highlights of your stay! We appreciate your suggestions and are always looking for ways to enhance our guest experience. We hope to welcome you back soon and show you the improvements we’ve made.Kind regards,

6/10 Okay

Millie

Stayed 3 nights in Mar 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hi Millie and thank you for sharing your feedback. While we are happy that you enjoyed your stay we would like to ask you what do you think we need to improve at so that we can receive a better score from you on your next visit. We look forward to hearing from you and to welcome you again. Kind regards,

8/10 Good

frances

Travelled with family
Liked: Property conditions & facilities
Bedrooms were excellent and we lovely the Japanese styling. Reception staff friendly but when we asked about bars we were only told about the top floor bar. Poor wine selection by the glass as it was largely cocktails. There is a more casual 1 st floor bar. No food in the hotel at all after 10.30 pm. That’s poor for a big hotel in a major city
Stayed 3 nights in Mar 2024
Response from Ana- Guest Relations on 7 Apr 2024
Hello Frances!Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our bedrooms and the Japanese styling, as well as the warm welcome from our reception staff. We apologize if the wine selection did not meet your expectations and we will certainly take your comments into consideration as we update our offerings. Additionally, we regret that our late-night food options did not meet your expectations. We do our best to ensure that every guest can have food in the hotel. That is why you can find food at the 1st floor bar, at our restaurant at the 24th floor, room service is available until 23:00 PM, we have a self service market inside the hotel. In addition to all that we allow our guest to order food to be brought to the hotel regardless the time as Reception is open 24/7. Your insights are invaluable to us as we strive to improve our guest experience. We hope to welcome you back soon and exceed your expectations.Kind regards,

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Excellent hotel
Stayed 2 nights in Mar 2024
Response from Ana- Guest Relations on 7 Apr 2024
Thank you Mark for the excellent score. We really appreciate your feedback and we hope that we will see you again soon.Kind regards,

10/10 Excellent

Duncan

Stayed 2 nights in Mar 2024
Response from Nick - Guest Relations on 21 Apr 2024
Hi Duncan,Wow, thank you so much for the amazing 5-star review! I'm thrilled to hear that you enjoyed the experience. Your feedback means the world to us and motivates our team to continue providing the best possible service. Thank you again for your review!Best Regards, Nick, Guest Relations

10/10 Excellent

Marcelo Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is at walking distance from Metro, very easy to access the center of Amsterdam. The hotel is very clean, 10 min from restaurants area. I definetely recommend to stay at Nhow Amsterdam RAI
Stayed 5 nights in Mar 2024
Response from Nick - Guest Relations on 31 Mar 2024
Hi Marcelo,Thank you for your kind review! We are glad to hear that you enjoyed our convenient location and cleanliness. We hope to welcome you back to nhow Amsterdam RAI in the future.Best Regards, Nick, Guest Relations

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and the property is in good condition. Staffs are nice and helpful with 24 hour services. The declaration in room is not very nice but it’s clean
Stayed 2 nights in Feb 2024
Response from Nick - Guest Relations on 26 Mar 2024
Hi Jack,Thank you for your excellent rating! We are delighted that you enjoyed your stay with us. We hope to welcome you back soon for another perfect experience.Best, Nick, Guest Relations

10/10 Excellent

ANESTIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Mar 2024
Response from Antonio on 20 Mar 2024
Hey Anestesis,Thank you for taking the time to share your experience at our hotel. We are happy to read that you liked your stay with us. We will be looking forward to welcome you back soon!Kind regards.

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Mar 2024
Response from Antonio on 20 Mar 2024
Hey Tolga, Thank you for your kind words! It make us glad to read that you liked our hotel along with our staff. We will be thrilled to welcome you back soon on your next Amsterdam trip!Kind regards.

10/10 Excellent

Rúben

A bit expensive, but good!!
Stayed 2 nights in Mar 2024
Response from Antonio on 20 Mar 2024
Hey Rúben,Your feedback made our day! Thank you for sharing your experience in our multiculture hub. We are glad to see that you enjoyed your time with us. We will be thrilled to have the opportunity to welcome you back again on your next Amsterdam trip!Kind Regards.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Nick - Guest Relations on 14 Mar 2024
Dear Matthew,Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide our guests with the best experience possible and we're thrilled that we were able to meet your expectations. We hope to welcome you back in the future for another pleasant stay.Best regards,Nick, Guest Relations

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, will come again.
Stayed 2 nights in Feb 2024
Response from Ana- Guest Relations on 3 Mar 2024
Hello Gary and thank you for sharing your feedback with us. We are thrilled that you loved your stay and we are more than happy to see that you will come to visit again :). We look forward to your next visit.Kind regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ana- Guest Relations on 3 Mar 2024
Hello Lauren and thank you for choosing to stay with us.Hooray a perfect score!!! We are always happy to know that our guests have loved their stay. We hope that you will come back again soon!Kind regards,

10/10 Excellent

Sobia

Excellent place. Will definitely go again
Stayed 1 night in Dec 2023
Response from Nick - Guest Relations on 24 Feb 2024
Hey Sobia,Thank you for the positive review! We look forward to welcoming you back soon.Best Regards, Nick, Guest Relations

6/10 Okay

Nikolaos

Stayed 3 nights in Feb 2024
Response from Nick - Guest Relations on 26 Mar 2024
Dear Nikolaos,Thank you for your feedback. We appreciate your rating and hope to have the opportunity to improve your experience in the future.Best Regards, Nick, Guest Relations

10/10 Excellent

Oded

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and modern.
Stayed 3 nights in Feb 2024
Response from Nick - Guest Relations on 24 Feb 2024
Hey Oded,Thank you for your review! We are glad you enjoyed your stay.Best Regards,Nick, Guest Relations

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Feb 2024
Response from Nick - Guest Relations on 13 Feb 2024
Hi Kam!Thank you so much for this TOP review! We hope to see you again soon! Best Regards, Nick, Guest Relations

10/10 Excellent

Haozhe

Stayed 2 nights in Jan 2024
Response from Alessio - Guest Relations on 18 Jan 2024
Hi Haozhe,thank you for your perfect score of 5/5! We really appreciate it, we hope to see you again in the future :)Warm regards,

6/10 Okay

Chiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Alessio - Guest Relations on 15 Jan 2024
Thank you for taking the time to share your feedback with us. We are sorry we couldn't meet your expectations during your recent stay with us. We always strive to provide the best quality of service and go above and beyond to exceed our guests' expectations, and we deeply regret we could not do so this time.We hope to have the opportunity to welcome you back soon and show you the excellence of service you deserve.

10/10 Excellent

Duran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here will be back
Stayed 3 nights in Jan 2024
Response from Alessio - Guest Relations on 9 Jan 2024
Hi Duran,thanks for your lovely review. We are glad you enjoyed your stay with us that much to come back for another elevated experience.We look forward to welcoming you back again!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location. Get a free drink for both of you if you opt not to get your room cleaned which was nice. View was amazing!
Stayed 3 nights in Dec 2023
Response from Ana- Guest Relations on 2 Jan 2024
Dear Louise,Thank you so much for such an amazing review. We are happy that you liked our eco-friendly initiative and that you helped us in our mission to create the best experience for you and help the planet also :). We hope to see you again soon so we can exceed your expectations once again.Kind regards,

10/10 Excellent

Tanya

Travelled with partner
Stayed 2 nights in Dec 2023
Response from Ana- Guest Relations on 29 Dec 2023
Hooray!!! Thank you for the perfect score Tanya. We are thrilled that you have enjoyed your stay and we look forward to you next visit!Kind regards,

8/10 Good

Geert

Stayed 2 nights in Dec 2023
Response from Ana- Guest Relations on 27 Dec 2023
Dear Geert,What a fantastic score, thank you very much. However our mission is to keep improving every day, more and more. We hope that we can exceed your expectations on your next visit.Kind regards,

2/10 Terrible

Akinwunmi

Stayed 2 nights in Dec 2023
Response from Alessio - Guest Relations on 23 Dec 2023
Dear Akinwunmi,Thank you for taking the time to share your feedback with us. We are sorry we couldn't meet your expectations during your recent stay with us. We strive to offer memorable experiences with exceptional service and hope to have the chance to welcome you back soon to prove that.

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023
Response from Alessio - Guest Relations on 23 Dec 2023
Hi Kevin,thanks for giving us an amazing score of 10/10. We hope to welcome you back soon :)

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Excellent hotel. Will always stay here when in Amsterdam.
Stayed 1 night in Dec 2023
Response from Ana- Guest Relations on 18 Dec 2023
Wow Natalie!We can't express how grateful we are to be named the Best Hotel :). Thank you for your kind words and for the time to give us feedback on your stay. We will challenge ourselves to surprise you even more on your next visit. Kind regards,

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, spotlessly clean, staff all lovely and go above and beyond. Really close to transport so a very good base for getting around
Stayed 3 nights in Dec 2023
Response from Ana- Guest Relations on 18 Dec 2023
Dear Katrina,We are grateful to receive such praise from you. I will make sure that the team is informed about how happy you were with your stay and that their efforts to make you as comfortable as possible have been appreciated. Thank you for choosing to stay with us and we look forward to your next visit!Kind regards,

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ana- Guest Relations on 18 Dec 2023
Hooray!! A perfect score :). We are happy that you have enjoyed your stay at our hotel. We appreciate the feedback and we look forward to your next visit.Kind regards,

10/10 Excellent

Rafat

Stayed 1 night in Dec 2023
Response from Ana- Guest Relations on 18 Dec 2023
Dear Rafat,Thank you for your amazing score :). We are over the moon to see that you enjoyed your stay. We hope that you will come back soon and have another elevated stay!Kind regards,

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Alessio - Guest Relations on 5 Dec 2023
Hello Omar,Thank you for taking the time to write us a super review.We hope to see you soon at nhow Amsterdam RAI.

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nhow Amsterdam RAI
Used as a base for an exhibition
Stayed 1 night in Nov 2023
Response from Alessio - Guest Relations on 5 Dec 2023
Hey Rupert,Thanks for your 10/10 review. We are glad you had a wonderful stay with us!We look forward to having you back :)

10/10 Excellent

Windcat Workboats

Stayed 2 nights in Nov 2023
Response from Alessio - Guest Relations on 5 Dec 2023
Hello Windcat,Thank you for taking the time to write us a super review.We hope to see you soon at nhow Amsterdam RAI.

10/10 Excellent

Pierluigi

Stayed 1 night in Dec 2023
Response from Alessio - Guest Relations on 5 Dec 2023
Hello Pierluigi,Thank you for taking the time to write us a super review.We hope to see you soon at nhow Amsterdam RAI.

10/10 Excellent

roman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great sized rooms, spotlessly clean and the staff are friendly and knowledgeable. Went above and beyond what we expected. Paully makes the most perfect cocktails at the Hotel bar and the prices were much better than Central Amsterdam.
Stayed 1 night in Dec 2023
Response from Alessio - Guest Relations on 5 Dec 2023
Hi Roman,Thanks for your amazing review. Reading your stay was ''above and beyond'' your expectations makes us very happy.We hope to welcome you back again in the future :)

10/10 Excellent

Cezara

Stayed 1 night in Dec 2023
Response from Nick - Guest Relations on 24 Dec 2023
Hi Cezara!Thank you for your amazing rate score! It was a pleasure to have you at our hotel. I hope to see you back soon.Have a great day! :)Best Regards, Nick, Guest Relations