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Reviews of Moxy Amsterdam Schiphol Airport

3 out of 5
Moxy Amsterdam Schiphol Airport
Hoeksteen 74-84, Hoofddorp

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 329 reviews" "
Rating 8 - Good. 100 out of 329 reviews" "
Rating 6 - Okay. 26 out of 329 reviews" "
Rating 4 - Poor. 8 out of 329 reviews" "
Rating 2 - Terrible. 12 out of 329 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

2/10 Terrible

Donna, Clermont

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not near the airport. Transportation is limited. You have to walk to get to it. The only way to get around is when they taxi or ride a shuttle bus a mile away some of the staff you cannot rely on. They get wrong directions when you’re asking. they make it inconvenient for you if you need to go to the airport in the a.m. time of the morning I wouldn’t recommend this hotel. I’ve had problems with their service.
Stayed 2 nights in May 2024

6/10 Okay

Shaumik

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room is very tiny, bathroom is too, difficult to move, no microwave, no coffee maker at room, only one pillow: overall rating 3 out of 10
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our short stay, very clean and love the decor theme
Stayed 2 nights in May 2024

10/10 Excellent

Marco, Aruba

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for traveling
Stayed 1 night in May 2024

10/10 Excellent

Marco, Aruba

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good formule
Stayed 1 night in May 2024

10/10 Excellent

Zechariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively decor. Too bad there's not much to do in the area. The shuttle bus to the airport was booked above capacity on two occasions, which seems to defeat the purpose to having a reservation system for the shuttle bus.
Stayed 3 nights in Apr 2024

6/10 Okay

Nalani

Travelled with family
There was nothing wonderful about the Moxy. It was a very average hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a fun hotel concept!
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
No problems here.
Stayed 1 night in Apr 2024

10/10 Excellent

Simranjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, clean rooms and easy transportation
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeannouel

Liked: Amenities
Easy comfortable room, though small. Clean. Easy shuttle to Schiphol
Stayed 5 nights in Feb 2024
Response from Quinn on 12 Mar 2024
Dear Jeannouel,Thank you for your positive feedback!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Same Moxy brand but very rude staff
I know the Moxy brand very well and have my family stay there routinely so was surprised by how disappointing my stay was. The shuttle driver to the airport was almost laughably rude. Left me standing at the curb after making direct eye contact so clearly could see me there eurb my bags trying to get on the shuttle but shut the door right in my face while staring me in the eye and drove away. Another gentlemen was there too and yelled loudly for him to stop but he would not. I had to literally run in front of the shuttle to stop him but he wouldn’t let me on because I had an empty coffee cup from the hotel in my hand. Once he finally let me on the bus he thumped me very aggressively on the shoulder and made some rude remarks about the coffee cup. I was shocked. The man who checked me out was rude as well. The rest of the staff was friendly. My first room had a broken shower drain that flooded my entire bathroom so I had to change rooms. The room overall are very cheaply appointed. Food was ok. Same decent Moxy style throughout.
Stayed 2 nights in Feb 2024
Response from Quinn on 12 Mar 2024
Dear guest,We are extremely sorry for the unfortunate incident with our shuttle bus service as well as some minor issue during your stay.All of the above will be carefully investigated and discussed within the management team.We thank you for your feedback. It will help us improve our future service. Once again, we apologize for our shortcomings and hopefully, we will have another chance welcome you back to our hotel.Kind regards,QuinnReservation Specialist

10/10 Excellent

alida

Liked: Amenities
Stop bothering me with more questions
Stayed 1 night in Jan 2024

6/10 Okay

Bob

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
OK
The room was so cold and the heater didn’t work. The shower was also cold and never got hot. The service was very slow. The website isn’t clear about the shuttle. Not bad but lots of room to improve.
Stayed 1 night in Jan 2024
Response from Quinn on 12 Mar 2024
Dear Bob,Thank you for staying with us and taking the time to share your feedback.We will bring these matters up in our next internal meeting in order to improve our future service.We are looking forward to welcoming you back in our hotel.Kind regards,QuinnReservation Specialist

8/10 Good

Franchesca

Stayed 3 nights in Dec 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Quinn on 12 Mar 2024
Dear Brian,Thank you for your positive feedback!Kind regards,QuinnReservation Specialist

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Raymonde

Liked: Staff & service
The property is beautiful, staff is lovely and helpful. The only downfall was I found a small blood stain on my cover and small little unknown insects crawling around.
Stayed 7 nights in Nov 2023

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Booked this hotel because the price was fabulous. It has great reviews and it’s super cute. I love that it has a gym, library, bar, ping pong, fuse ball and so much more.
Stayed 7 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport and lovely place
Stayed 1 night in Nov 2023

2/10 Terrible

marguerite

The deivers .and you have to pay €4.50 for a 5min drive to the airport
Stayed 4 nights in Oct 2023

8/10 Good

Hunter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although stated as an airport hotel, it was a 15 minute ride to the hotel property. A bit misleading. Oh, and get bigger pillows!
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, really clean. 5 minutes from the airport, which you can get to via a private shuttle bus every 15 minutes apart from between 10am-11am and 7pm-8pm We stayed here to avoid high prices in Amsterdam central and it was just a 5 minute shuttle bus then a 10 minute train into central. Hotel does pizzas 24-7 which are the best pizzas! Didn’t have breakfast but the variety is pretty good for a quick breakfast. Nothing much around the hotel, as in you couldn’t really go for a walk and see anything. I’d definitely come back here as I haven’t got any complaints at all. Better than expected and the hotel staff were just lovely and friendly
Stayed 4 nights in Oct 2023
Response from Emma on 8 Nov 2023
Good to hear that you liked our hotel so much, we had a great time having you as our guest.. we hope to see you in the future! in our amazing moxy hotel

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a great hotel near Schiphol airport. The crew is very friendly and helpful. Room cleanliness is top notch, one of the cleanest and well kept I've stayed in. The location from Amsterdam Centrum is not super ideal, but it works. Parking at Moxy is 15€ a day, so keep that in mind. The food at the bar is not the best, tastes cheap and microwaved to me. The airport noise is quite loud, but that is to be expected. The area around is hotels and industrial areas mixed. Not much food within walking distance, only McDonald's.
Stayed 8 nights in Oct 2023

10/10 Excellent

Jessi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonable! :D
Stayed 2 nights in Oct 2023

8/10 Good

Ming

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It will be much better if refrigerator available in room. if the shuttle service is free will fell much better since other hotel provides free shuttle.
Stayed 2 nights in Oct 2023

10/10 Excellent

vivienne

Liked: Amenities
Really nice hotel. Only complaint it is in a bit of an industrial area and there is nothing around to see or do. However they do have a shuttle that runs to the airport where you can quite easily get around from there.
Stayed 4 nights in Oct 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, helpful.
Stayed 3 nights in Oct 2023

8/10 Good

Cesar III

Stayed 1 night in Oct 2023

10/10 Excellent

Allison

Stayed 1 night in Oct 2023

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away moxy
Great stay away in Amsterdam, shuttle was great to and from the airport during our stay drivers were great, hotel is clean room is warm when you want it great size TV and bathroom was a good size too for a hotel outside of the city limits it was easy to navigate and to get to and from the city. Highly recommend
Stayed 3 nights in Sep 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Paola

Stayed 4 nights in Sep 2023

10/10 Excellent

Nigel, Woodland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful. Lovely rooms. Shuttle to airport. Restaurant with vegetarian options. Good bar with nice seating.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose this one instead
What a cool place! Great style and function in the rooms. The staff was kind and helpful. The airport shuttle was frequent and no where near as crazy as the Ibis’ shuttle - so worth the small surcharge.
Stayed 1 night in Sep 2023

8/10 Good

Noal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late, 9pm and the kitchen was closed. Woolf have liked a meal after a long day of traveling.
Stayed 1 night in Sep 2023

8/10 Good

izzat

Stayed 1 night in Sep 2023

8/10 Good

martin millward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2023

10/10 Excellent

marc

Stopover night.
Very nice facilities. Our only remark is that the mattress is very stiff. It could use a duvet top.
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and efficient, friendly front counter staff
Stayed 1 night in Sep 2023

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous place to stay. We only stayed 1 night, but I wish we would have stayed more. Beautiful, clean rooms and the staff went above and beyond to accommodate us. Highly recommend this hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

Raphaelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Love this Moxy - simple, efficient and cool! All you need is there - there is a separate but open space where I can work in the evenings without being disturbed. Bar area is very nice too!
Stayed 6 nights in Aug 2023

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Adéla

Stayed 3 nights in Aug 2023

10/10 Excellent

Christian Eduardo

Stayed 5 nights in Aug 2023