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Reviews of citizenM Schiphol Airport

4 out of 5
citizenM Schiphol Airport
Jan Plezierweg 2, Schiphol

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1442 out of 2170 reviews" "
Rating 8 - Good. 523 out of 2170 reviews" "
Rating 6 - Okay. 125 out of 2170 reviews" "
Rating 4 - Poor. 54 out of 2170 reviews" "
Rating 2 - Terrible. 26 out of 2170 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Evelina C

Travelled with partner
Liked: Staff & service, amenities
We did not ending staying there due to parking nice staff and looked clean
Stayed 1 night in May 2024
Response from citizenRobert on 23 May 2024
Dear Evelina,I'm sorry we were not able to provide any parking at our hotel. Thank you for sharing your kind words about our staff and cleanliness. We hope you had a safe trip and we welcome you back at any citizenM hotel around the world!All the best,citizenRobert

10/10 Excellent

joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent,clean,comfortable hotel. reasonably priced and close to the airport
Stayed 1 night in May 2024

6/10 Okay

marina

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 2 nights in May 2024

6/10 Okay

Charles, Cincinnati

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Seriously tiny room (had to sleep sideways on the bed because the square bed touches both sides walls...and that's the widest point of the room). Toilet and tiny shower in the same side space (not really separate from the rest of the tiny room). Seriously, cruise ship rooms are bigger and better. While I appreciate tech, this place is nothing BUT tech! You cannot even turn on/off the lights in the room without using their Apple tablet....and checking in is totally via electronic kiosk (although there is a human around if you have trouble). Creepy dark/red hallways....just weird design and ambiance. The pizza from their restaurant looked good, but we didn't eat there. While cheaper than the Sheraton (which we also stayed at) or the Hilton which are both right by the terminals, it doesn't overcome the shortcomings vs those other hotels.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to visit Netherlands from
Stayed 4 nights in May 2024

10/10 Excellent

Albertus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reliable, very convenient for morning flights, wonderful breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Thomas, Ajax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique styling inside
Stayed 2 nights in May 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a perfect one for a pre flight stay! The staff is SUPER! Both friendly and helpful. The common areas are pleasant and interesting. The rooms! A fabulous use of space and technology. I loved it. ( to be honest, a large man may be less comfortable) I would def stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet & modern facility. Ability to walk from the airport is very convenient.
Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a layover before flight. Convenient. Staff very helpful.
Stayed 1 night in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

elazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms are very nice
Stayed 1 night in May 2024

10/10 Excellent

brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay, wonderful room, as always, food. Excellent will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kfir, Hagor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great price and location
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Sihui, West Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
We need a place near airport. This hotel works prefect for us, just a few minutes walk to the airport. Room is small but tidy with all smart controls, which is cool. The commonn areas are decorated tastefully. The bar has decent food choices. But airport has plenty of restaurants.
Stayed 1 night in May 2024

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Airport, easy to go city center and Keukenhof. The hotel room is small for two people, otherwise it is perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Royal

Business traveller
Liked: Amenities
Very accessible. Efficient. Clean. Tiny room, large bed, with everything needed for a quiet, overnight stay between flights. Helpful staff at check in.
Stayed 1 night in May 2024

8/10 Good

Dong Hui

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4' walk to the airport - a good choice if you have an early flight.
Stayed 1 night in May 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
airport convenience and very efficient room
Stayed 3 nights in May 2024

10/10 Excellent

Robert, MIDLAND

Liked: Staff & service, amenities, property conditions & facilities
Walking distance to terminal; extremely friendly staff; extremely comfortable hotel room; very safe; breakfast is very nice.
Stayed 1 night in May 2024

8/10 Good

Peter, Ludlow

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are snug, but comfortable. Everything (TV, window shades, lights) is run off of a tablet, which works for the younger crowd but may be off-putting for older folks. I was positively surprised by the quiet, both from hallway noise and adjacent rooms, and from the airport. Signage to the hotel inside the airport is not as clear as it should/could be.
Stayed 1 night in Apr 2024

10/10 Excellent

Curt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the airport and Alex. Very friendly and knowledgeable young man who tended the bar the two nights we stayed there.
Stayed 2 nights in May 2024

10/10 Excellent

Catharine, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional staff/facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility complemented even more excellent staff and service levels.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wished there was a park nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very unique and had a great concept. Check in was so easy. Hotel tax was a little surprising as we thought it was all ready included in our price
Stayed 1 night in Apr 2024

8/10 Good

Pamela

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Within walking distance from the airport.. Clean and efficient
Stayed 1 night in Apr 2024

10/10 Excellent

Mariia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to artive by train and stay close to the airport. Few minutes by foot. Modern and nice decorated hotel. Staff is very friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Stayed 1 night in Apr 2024

6/10 Okay

MaryJo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They make very good use of space but the rooms were workable!
Stayed 1 night in Apr 2024

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an optimal location within 4 mins walking to the airport. Great rooms with all you need as a busjness traveler. I had the breakfast for the first time and I can highly recommend it. My only comment woylf be that I used to like their movies available on tv. They now only have TV cannels. On the plus side, they offer the option to stream from your device to the tv. All in all, highly recommended.
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Stayed 1 night in Apr 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, breakfast, shower, LOCATION. I travel a lot and the staff were just perfect. Easy covered walk to the airport. Rooms were small but the bed and shower were good which is about all you want for one night waiting for a flight. The room was controlled by a tablet--not my first choice. After a long flight I don't want to try to figure out how to change the TV or lights using a touch screen tablet. Being able to print a boarding pass at an airport hotel is a MUST. The printer didn't work at this one. Fix it. The art on the walls in the common area was horrible. Not a big deal but why do it? Biggest negative was cost. I paid over $300 for a very small room, but the other choices at this location were worse.
Stayed 1 night in Apr 2024

8/10 Good

Luc, KENNESAW

Business traveller
Liked: Amenities
Easy access from the airport. A bit difficult to find the right exit, signage could be better within Schiphol. Check in is chaotic. App did not accept any of my credit card, so I had to use their system. Room are good for ONE person, I don’t see 2 people in these tiny rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra Jean

Travelled with partner
Great location for airport and train or buses into Amsterdam. Fantastic staff, helped us with restaurant ideas and transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super funky and cool. Very nice people easy to manage check in etc. Walk from the airport and 24h restaurant make it a great place for a long layover or early departure.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the airport. Very modern hotel.
Stayed 1 night in Apr 2024

8/10 Good

Ester, Elkana

Liked: Cleanliness, staff & service, amenities
The rooms are very small with only place for the bed
Stayed 1 night in Apr 2024

10/10 Excellent

Addaryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by the airport with an awesome staff
Stayed 1 night in Apr 2024

10/10 Excellent

Nataly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 min walk from airport. The check-in and chek-out were fast and easy. Helpful and very nice staff. Simple and unpretentious design. Clean and equiped room. Very reasonable price.
Stayed 1 night in Apr 2024