Lobby

Reviews of Amedia Amsterdam Airport, Trademark Collection by Wyndham

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 297 reviews" "
Rating 8 - Good. 107 out of 297 reviews" "
Rating 6 - Okay. 40 out of 297 reviews" "
Rating 4 - Poor. 16 out of 297 reviews" "
Rating 2 - Terrible. 13 out of 297 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KATHIRAVELU, SCARBOROUGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything okay except their elevator.
Stayed 1 night in May 2024
Response from Isa on 14 May 2024
Dear Kathiravelu, Thank you for your great review. With kind regards, Isa Berlips Front Office Supervisor

10/10 Excellent

kavir

Stayed 1 night in May 2024
Response from Isa on 25 May 2024
Dear kavir, Thank you very much for your great review. Im very happy to here you had a pleasant stay in our hotel. We hope to see you back soon. With kind regards, Isa Berlips Front office supervisor

6/10 Okay

Monique

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok for one night but there was lots of rubbish from the previous guests stuffed in the cupboard and the towels smelt damp and horrible. There’s nothing close to the hotel as it’s on an industrial estate but it was close to the airport which is why we booked it. Wouldn’t return.
Stayed 1 night in Apr 2024
Response from Team Amedia on 26 Apr 2024
Dear Monique, thank you for your review. I will share your feedback with our housekeeping manager. We hope to welcome you back in the future. Kind Regards, Monica-Back of House Manager

6/10 Okay

Famida

For a 4* no room service provided
Stayed 3 nights in Apr 2024
Response from Team Amedia on 16 Apr 2024
Dear Famida, thank you for your review. Kind Regards, Team Amedia

8/10 Good

Tyrene

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A perfect stopover hotel. Our room was a Family Suite with sleeper couch for our girls and 2 single beds (together) for adults. The room was large with 2 x TVs in each room section. It was clean and very comfortable. The hotel is super convenient & easy to find when travelling from Schiphol Airport. We caught the Bus from the airport and back - bus stop short walk away from the hotel (€7 for 2x adults & 2x children). Suited us perfectly for our overnight layover!
Stayed 1 night in Apr 2024
Response from Team Amedia on 16 Apr 2024
Dear Tyrene, thank you for your review and feedback. Kind Regards, Team Amedia

10/10 Excellent

Balasaheb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff!
Stayed 3 nights in Apr 2024
Response from Team Amedia on 26 Apr 2024
Dear Guest, thank you for your review. We hope to welcome you back in the future. Regards,

8/10 Good

Brendan Jan P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monica on 26 Apr 2024
Dear Brendan, thank you for your rating. We hope to welcome you back in the future. Regards, Monica-Back of House Manager

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
It was a warm welcome from the front, though language with some workers was hard but still got help. Thanks
Stayed 1 night in Apr 2024
Response from Monica on 26 Apr 2024
Dear Wilma, thank you for your review and feedback. We hope to welcome you back in the future. Kind Regards, Monica-Back of House Manager

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Team Amedia on 26 Apr 2024
Dear Guest, thank you for your review. We hope to welcome you back in the future. Kind Regards

6/10 Okay

Deb

Travelled with family, Travelled with family and small children
We arrived after 2 pm and one of the rooms wasn’t ready. The door to get in was a revolving door and we had a stroller. The other door was partially blocked by a post
Stayed 1 night in Mar 2024
Response from Team Amedia on 26 Apr 2024
Dear Guest, thank you for your review. Kind Regards

10/10 Excellent

Susannah

Travelled with family
Liked: Amenities
A fantastic stay in Amsterdam. The hotel was clean and the staff friendly and incredibly helpful. I would stay here again.
Stayed 1 night in Mar 2024
Response from Team Amedia on 20 Mar 2024
Dear Susannah, thank you for your fantastick feedback. We hope to welcome you back in the future. Kind Regards.

10/10 Excellent

AMAR

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Team Amedia on 19 Mar 2024
Dear Guest, thank you for your review. We hope to welcome you back in the future. Regards

2/10 Terrible

Vadivelu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Bugs and smell. Customer service is very bad
Stayed 1 night in Mar 2024
Response from Team Amedia on 20 Mar 2024
Dear Guest, thank you for your review. I will share your feedback with our hotel manager.Kind Regards

8/10 Good

Vijay

Stayed 2 nights in Mar 2024
Response from Team Amedia on 26 Apr 2024
Dear Guest, thank you for your rating, Kind Regards,

8/10 Good

james

Stayed 1 night in Mar 2024
Response from Monica on 26 Apr 2024
Dear Guest, thank you for your rating. Kind Regards

2/10 Terrible

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Payed extra money to stay in a “ nicer hotel “ and not a hostel , as wanted own bathroom and TV but tv was broken in room 711 and was not able to get this fixed , requested a room change , reception told me to come down at midnight to see if we can change a room , we packed all our bags and then told we can not change room , my pregnant girlfriend was very unhappy , as was I , this was a really bad experience and it’s just not normal for guests to to expected to stay with no tv in the room
Stayed 2 nights in Mar 2024
Response from Team Amedia on 19 Mar 2024
Dear Gary, thank you for your review. We are really sorry about the issiue with the tv in your room. I will share your feedback with our hotel manager. Regards, Monica-Back of House Manager

4/10 Poor

Zubair

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Team Amedia on 20 Mar 2024
Dear Zubair, thank you for your review. We hope to welcome you back in the future. Regards

10/10 Excellent

Elizabeth, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very satisfied do not have nothing to complain about, the area was nice and clean as well as the room. The breakfast was delicious.
Stayed 10 nights in Feb 2024
Response from Team Amedia on 20 Mar 2024
Dear Elizabeth, thank you for your review. We hope to welcome you back in the future. Regard

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service
It was a nice stay, close to the airport and good value for money. The staff were accomodating enough to allow us to us the luggage storage room before we checked in as we arrived on an early morning flight. The downside to the hotel was that the lift broke down on us twice in 2 days and our stay was only for 3 nights. Being on the 7th floor was a hard walk up the stairs for us especially coming from a night out and after having a large breakfast so that was a shame. Other than that a cool option if you dont want to be to close to the central of Amsterdam and looking for some peace and quiet.
Stayed 3 nights in Feb 2024
Response from Team Amedia on 20 Mar 2024
Dear Caroline, thank you for sharing your experience. I'm sorry to hear that the elevator issues affected your stay and it was difficult to get up to the 7th floor. We will pass on your feedback to management to make the necessary improvements. Glad to hear that you appreciated the location and value of the hotel. We hope that you nevertheless had a pleasant stay and that we may welcome you again in the future.Kind Regards

6/10 Okay

Zaur

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Team Amedia on 20 Mar 2024
Dear Zaur, thank you for your review. We hope to welcome you back in the future. Regards

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Team Amedia on 20 Mar 2024
Dear James, thank you for your review. We hope to welcome you back in the future. Regards,

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nicer than expected. Close to airport. Large room with kitchen
Stayed 2 nights in Feb 2024
Response from FS on 21 Feb 2024
Thanks a lot for your feedback, we hope to welcome you back again soon.

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from FS on 21 Feb 2024
Dear Michael,Thank you for taking the time to write a review, we hope to welcome you again in the future.Greeting,Amedia team

10/10 Excellent

V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from FS on 21 Feb 2024
A 10/10! Thanks a lot for that. We are proud that we have meet your expectations and wish you a wonderfull day.

8/10 Good

Faik s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Isa on 14 Jan 2024
Dear Faik, Thank you very much for you review. We hope to see you back in the future. With kind regards, Isa - FO Supervisor

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Limited staffing, breakfast was expensive. Rooms have potential but are poorly designed ( lighting, location of mini fridge, etc). You can walk 20 min to nearby town for market, restaurant, but nothing closer. Bus stop to Schiphol is 3 min walking, and from there can go everywhere.
Stayed 4 nights in Dec 2023
Response from Monica on 17 Jan 2024
Dear Melanie, thank you so much for your review and feedback. We hope to welcome you back in the future. Kind Regards, Team Amedia

10/10 Excellent

Chona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members very helpful and accommodating.
Stayed 2 nights in Jan 2024
Response from Isa on 14 Jan 2024
Dear Chona, Thank you very much for your great review. We are very happy to hear you had a good stay with us. We hope to welcome you back with us in the future. With kind regards, Isa - FO Supervisor

10/10 Excellent

Katherine

Stayed 3 nights in Dec 2023
Response from FS on 21 Feb 2024
Thank you Katherine for your positive feedback. We wish you a nice day and hopefully we can welcome you soon

8/10 Good

Kehinde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very big for the price paid. It was however difficult to control the shower temp. Its either to cold or too hot. 😕 Otherwise, great stay
Response from Isa on 26 Dec 2023
Dear Kehinde, Thank you very much for you review. We are happy to hear you had a good stay with us. We hope to welcome you back in the future. With kind regards, Isa - F.O Supervisor

4/10 Poor

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Monica on 6 Dec 2023
Dear Juan, thank you for your review. Regards, Team Amedia

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover spot
I was just there for a layover but the hotel was perfect for what I needed
Stayed 1 night in Nov 2023
Response from Monica on 20 Nov 2023
Dear Ryan, thank you so much for your review and kind feedback.We hope to welcome you back in the future. Kind Regards, Monica-Back of House Manager

6/10 Okay

Jack

Stayed 2 nights in Nov 2023
Response from Monica on 6 Dec 2023
Dear Jack, thank you for your review. Kind Regards, Team Amedia

10/10 Excellent

John, WINNIPEG

Stayed 1 night in Oct 2023
Response from Monica on 19 Nov 2023
Dear John thank you for your review. Thank you

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Monica on 10 Nov 2023
Dear Peter, thank you for your review. Kind Regards, Monica-Back of House Manager

6/10 Okay

Nicholas

There was no staff at the counter when I arrived to check in. The room was painfully average, and not very nice. The cost was ridiculously high for what I got. The location isn't great, it'll still cost you a lot to get to either the airport or downtown (don't use the taxi service with the airport, they are forced to use a specific service that jacks up the cost, just use an Uber, it's cheaper).
Stayed 1 night in Sep 2023
Response from Monica on 10 Oct 2023
Dear Guest, thank you for your review. I will share your feedback with our Front Office Manager. We hope to welcome you back in the future. Kind Regards, Team Amedia

10/10 Excellent

David

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Monica on 3 Oct 2023
Dear David, thank you so much for 10/10 score! We hope to welcome you back in the future. Kind Regards, Monica -Back of House Manager

6/10 Okay

Shweta

Stayed 1 night in Sep 2023
Response from Isa on 27 Sept 2023
Dear Guest, thank you for your review. Regards, Team Amedia

10/10 Excellent

Fouad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Isa on 20 Sept 2023
Dear Fouad, Thank you for your 10/10 review. With kind regards, Isa Front Office Supervisor

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed and travelled into Amsterdam which was easy to do. The hotel only has 1 working lift which when on the 7th floor was rather frustrating. The room was clean with good facilities- the kitchen area could be improved with better lighting and facilities to wash up when using the items would be very handy.
Stayed 6 nights in Aug 2023
Response from Monica on 12 Sept 2023
Dear Michael, thank you very much for the review and feedback. Our elevator is under construction at this moment. We are very sorry for the inconvenience. I will share your feedback with our technical and F&B departments. We hope to welcome you back in the future. Kind Regards, Monica -Back of House Manager

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
The breakfast was terrible and expensive. To pay that amount it needs to be something better. They should do something about it.
Stayed 2 nights in Sep 2023
Response from Monica on 11 Sept 2023
Dear Rita, thank you so much for your review. I will share your feedback with our F&B manager. Kind Team Amedia

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay when you need to get to the airport early.
Stayed 1 night in Jul 2023
Response from Monica on 11 Sept 2023
Dear Kevin, thank you so much for your review and feedback. We hope to welcome you back in the future. Kind Regards, Monica Back of House Manager

8/10 Good

Sara

Stayed 3 nights in Aug 2023
Response from Monica on 27 Sept 2023
Dear Sara, thank you for your review. Kind Regards, Team Amedia

10/10 Excellent

zia

Stayed 1 night in Aug 2023
Response from Isa on 29 Aug 2023
Dear Zia, thank you for your review. We are extremely happy that you were very satisfied with your stay with us. We hope that you will visit us again! With kind regards, Isa front office supervisor

10/10 Excellent

taner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really good, room was clean and very good equipped. All staff (receptionists, breakfast attendants, housekeepers, and etc.) were very polite and nice.
Stayed 2 nights in Aug 2023
Response from Isa on 25 Aug 2023
Dear Taner, thank you for your feedback. We are extremely happy that you were satisfied with your stay with us. Reviews like yours motivate us a lot. We hope that you will visit us again! With kind regards, Isa front office supervisor

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2023
Response from Isa on 25 Aug 2023
Dear Vivienne, thank you for your review. We hope to welcome you back in the future. Kind Regards, Isa Front office supervisor

10/10 Excellent

Chagai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Hotel Parking lot very convenient, in 10 minutes drive you can reach the airport.
Stayed 1 night in Aug 2023
Response from Isa on 25 Aug 2023
Dear Chagai, thank you for your feedback. We are extremely happy that you were satisfied with your stay with us. I will share your feedback with our team. We hope that you will visit us again! With kind regards, Isa front office supervisor

10/10 Excellent

Rajakumary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not all the staffs some Of the staffs are very rude and they never replied all the questions. Other than that hotel was very clean and quiet and safe environment. No problem for the transport. Definitely recommend for the friends and family. Thank you❤️
Stayed 3 nights in Aug 2023
Response from Isa on 22 Aug 2023
Dear Rajakumary, thank you very much for your feedback. We are extremely happy that you were satisfied with your stay with us. Reviews like yours motivate and help us a lot. I will share your feedback with our team. We hope that you will visit us again! Kind Regards, Isa Front office supervisor

8/10 Good

Rebecca, Mascouche

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Monica on 17 Aug 2023
Dear Rebecca, thank you for your review. Kind Regards, Team Amedia

8/10 Good

Nada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war gut insgesamt
Stayed 3 nights in Aug 2023
Response from Monica on 17 Aug 2023
Dear Nada, thank you for your feedback. We hope to welcome you back in the future. Kind Regards, Monica Back of House Manager

10/10 Excellent

Anjum

Stayed 1 night in Aug 2023
Response from Monica on 9 Aug 2023
Dear Anjum, thank you for your 10/10 score! We hope to welcoming you back in the future. Kind Regards, Monica-Back of House Manager