Near Golden Temple, Inside Ghee Mandi Chowk, Amritsar, Punjab
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 11 reviews" "
10 - Excellent
4
Rating 8 - Good. 0 out of 11 reviews" "
8 - Good
0
Rating 6 - Okay. 3 out of 11 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 11 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 11 reviews" "
2 - Terrible
3
6.0/10
Cleanliness
6.4/10
Staff & service
8.0/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Kalpesh
14 Feb 2024
Kalpesh
Stayed 2 nights in Feb 2024
6/10 Okay
Muskanpreet
Travelled with family
22 Jan 2024
Disliked: Cleanliness, staff & service, amenities
No parking. And our car’s side mirror got brake.
Muskanpreet
Stayed 1 night in Jan 2024
Response from The Landmark on 22 Jan 2024
We apologize for the inconvenience regarding the parking situation and the damaged side mirror. We understand your frustration. There are alternatives available to address the parking concern. Street parking is an option right in front of the hotel. Additionally, a paid parking lot, approximately 100 meters away, is recommended for safety reasons. Our team is ready to assist you in finding a suitable solution. Your feedback is valuable, and we hope to provide a more positive experience on your next visit. Thank you for bringing this to our attention.
Dear Guest, we appreciate your feedback. While we strive for a serene experience, external factors like area congestion and noise are beyond our control. We apologize for any inconvenience and hope you enjoyed our hospitality.Regards
2/10 Terrible
MANPREET
13 Sept 2023
MANPREET
Stayed 3 nights in Sep 2023
Response from The Landmark on 2 Jan 2024
We're sorry to hear about your experience. Your satisfaction is our priority. Please share specific details so we can address your concerns promptly. We appreciate your feedback and look forward to improving your next stay.Regards
10/10 Excellent
Anisha
15 May 2023
Anisha
Stayed 1 night in Apr 2023
Response from Sachin Kumar on 17 May 2023
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. Your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
6/10 Okay
Elizabeth
19 Apr 2023
Disliked: Cleanliness
Easy walk to Golden Temple.
Elizabeth
Stayed 1 night in Apr 2023
Response from Sachin Kumar on 22 Apr 2023
Dear Guest, Thanks for your appreciation. Our Aim is to provide a comfortable and pleasing experience to all our guest. We are glad that you liked our location/hospitality. We look forward to seeing you again.
Dear Guest, Thanks for your appreciation. Our Aim is to provide a comfortable and pleasing experience to all our guest. We are glad that you liked our hospitality. We look forward to seeing you again.
Very small washroom,no hot water or water pressure, no supply for washroom unless asked .
Devinder
Stayed 2 nights in Feb 2022
Response from The Landmark on 22 Mar 2022
Dear Guest, we thank you for staying at the landmark Amritsar and sharing your review. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have a more pleasant experience on your next visit. Regards,
2/10 Terrible
SHIVIT
24 Jan 2021
SHIVIT
Stayed 1 night in Jan 2021
Response from Sachin Kumar on 4 Feb 2021
Dear Shivit,
Thank you for your rating/comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you will mention. If it is convenient, I would like to discuss your experience further in detail, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call me at the hotel number.
Thank you for staying with us, and we look forward to another chance to serve you.
Best Regards,
Sachin Kumar, General Manager
GM, Mr Sachin was extremely wonderful and very accomodating. The staff were generally nice. Laundry were good too...
May need into bedlinen, towels and bathroom cleanliness.
Will come back again
Hemalyn
Stayed 6 nights in Dec 2019
Response from Sachin Kumar on 13 Jan 2020
Dear Guest, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With Best Regards