- Liked: Cleanliness
- Disliked: Staff & service
Restaurant are great. Reception tried to scam us.
The restaurant staff are a reall asset to this hotel, very friendly and professional. It is the reception staff/managers that let this place down. At the front desk you are supposed to be able to trust the staff and would like to think that they are looking out for you as a tourist unfamiliar with the area...this was not the case. We wanted to get a taxi from the hotel to Neemrana Fort (10 mins by car). The manager proceeded to book a taxi for us and told us it would be 650 rupees! We told him this was extortionate for a 10min ride, luckily knowing that the normal price is 25 rupee's per KM due to being in the country for a month before this stop. He had a smirk on his face and reduced it to 500, saying that the hotel would get 100 rupee tip- to which I replied, for what help exactly? We walked outside the front after refusing to pay that and he followed us out to help find a passing Tuc tuc. 20 minutes later, I paid 150 rupees for the ride to the fort. Very disappointed at the hotel taking advantage of the fact we aren't locals and trying to scam us. The studio was nice but we needed to ask for frying pans to be able to use the kitchen. They provided us with two saucepans where the handle was about to fall off as the screws we're coming out. As I said earlier, restaurant staff were lovely, even if there was a slight language barrier, but being asked to fill in a feedback form after EVERY meal is too much and intrusive- just let us enjoy our meal without rating you.