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"Room was spotless, service was fantastic. "

"Lovely room in Annex part of the hotel . Reception staff very friendly ,welcoming and helpful "

"Perfect location for all the bars , hotel spotless and very helpful "

"The front desk staff - Donna - was very caring and friendly. You don’t get this special service even in a 5 star hotel."

"Everything exceeded our expectations, well, except for the pillows which were so soft they were almost non-existent! The hotel was grand but somehow cosy, spotlessly clean and well-maintained and the facilities were great. The pool was bigger than it looked in the photos although the slide was more of a shuffle! Games room had a table tennis table, a pool table and an arcade machine. There was a dart board and darts but the flights were too damaged to play with. The grounds were lovely to walk in, especially because we were lucky enough to be there when it snowed. Best of all were the staff who, without exception, were exceptional. They were friendly, attentive, helpful and went above and beyond. We'll definitely be staying there again."

"Great value and perfectly acceptable "

"Helpful, friendly, efficient staff Room clean and well equipped with toiletries Good choice at breakfast "

"Room was spotless and one of our favourites, staff are so friendly and helpful. We love celebrating our wedding anniversary at the castle. We have been going for 8yrs now. "

"Friendly staff, nice location "